| Subject | Date Asked | Expert |
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| mouse pointer | 11/16/2008 | Shän Lewis |
Q: "well u can see your mouse pointer on the screen,and when u drag it to the right or down,the ...
A: I did a bit of research and it appears that someone already gave alternative answers for ...
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| why mouse pointer hides in left/down and not in right/up | 11/16/2008 | Brian Benosky |
Q: well u can see your mouse pointer on the screen,and when u drag it to the right or down,the pointer ...
A: Sorry to misread your question. Only the very tip of the mouse is required by Windows to be ...
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| why mouse pointer hides in left/down and not in right/up | 11/15/2008 | Brian Benosky |
Q: well u can see your mouse pointer on the screen,and when u drag it to the right or down,the pointer ...
A: On your desktop, right click the mouse and choose Properties for your Display Settings (or go into ...
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| internet question | 11/15/2008 | Shän Lewis |
Q: I would like to know if it is possible for someone in the neighborhood to use my wireless ...
A: After doing a bit of research, as long as you've followed the steps in the article listed below, ...
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| Download speeds | 11/13/2008 | Shän Lewis |
Q: I am looking for internet service and I'm wondering what exactly are the different download speeds', ...
A: Instead of recreating the wheel, I thought I'd redirect you to a few internet stories I found. The ...
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| Recovery Drive D on Gateway Notebook | 11/13/2008 | Brian Benosky |
Q: I just read your answer to Sue's questions about the drive space on her Gateway Notebook, thank you ...
A: You should not be getting error messages about your recovery drive, as this partition should never ...
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| Computer question | 11/13/2008 | Brian Benosky |
Q: I have a question which I am wondering if you may be able to assist me with. It goes like this; I ...
A: It sounds to me (no pun intended) like the hard drive. Some drives are noisier than others. ...
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| formats | 11/13/2008 | Nathaniel Seward |
Q: 1: Of .mkv, .mp4, .avi formats, which one has the best quality with minimum disk space usage? I mean ...
A: The video codec not the container for the mp4....you shouldnt have a loss of quality if the ...
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| Computer questions to you | 11/13/2008 | Shän Lewis |
Q: I own a dell 710m laptop. My computer has been making clicking and humming sounds since I bought it. ...
A: I did some research yesterday and today. Resolving this issue would depend on the source of the ...
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| Computer question | 11/13/2008 | Brian Benosky |
Q: I have a question which I am wondering if you may be able to assist me with. It goes like this; I ...
A: It would help me to know what kind of noise this is. Is it a clicking noise like from the hard ...
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| Window Xp pro-hardware problem | 11/13/2008 | Nathaniel Seward |
Q: I have upgrade my pc wth 2 new hardisk but how come i cant see the 2 new hardisk in "my computer". I ...
A: Set it to cable select not master. to access chkdsk Click Start > Run. 2 In the Run box, type the ...
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| Window Xp pro-hardware problem | 11/12/2008 | Nathaniel Seward |
Q: I have upgrade my pc wth 2 new hardisk but how come i cant see the 2 new hardisk in "my computer". I ...
A: So you have 2 hard disks with 2 partitions each....Ok first off put a jumper on the first hard disk ...
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| Boot up related problem | 11/12/2008 | Nathaniel Seward |
Q: When i boot up it appear this award modular BIOS v6.00PG, An Energy Star Ally Copyright(c) ...
A: Well I am going to guess you bought a new drive recently and its possible you have 40 pin cables and ...
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| I think I've destroyed my computer! | 11/12/2008 | Shän Lewis |
Q: After a recent move, the broadband installation guy recommended some changes to make my Acer ...
A: I took a couple of days to research this issue. I found that there are a few ways to try to restore ...
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| Computer Shut Down | 11/11/2008 | Nathaniel Seward |
Q: Lately, for no apparent reason, my computer has been shutting down by itself. I thought it could be ...
A: Well since you have checked for a virus, I would venture to guess you need a new power supply or the ...
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| External Hard Drive | 11/11/2008 | Nathaniel Seward |
Q: I was wondering if I get an external hard drive can I download lime wire to it for my music if I do ...
A: yes you can put anything you wish on it just make it so the folder you create in the external is ...
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| Hard disk related problem | 11/11/2008 | Shän Lewis |
Q: I have upgrade my pc wth 2 new hardisk but how come i cant see the 2 new hardisk in "my computer". I ...
A: I have had the same problem with Windows 2000. I found that the problem was that Windows did not ...
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| Microsoft Explorer | 11/10/2008 | Brian Benosky |
Q: Brian, I have a persistent problem where I get the message 'Microsoft Explorer has encountered an ...
A: Sorry for the delay in response. This error can be caused by a great number of things, so I need a ...
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| formats | 11/8/2008 | Nathaniel Seward |
Q: 1: Of .mkv, .mp4, .avi formats, which one has the best quality with minimum disk space usage? I mean ...
A: The total best quality would be mp4 but it would take more space then avi which I would suggest you ...
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| Wireless Internet | 11/7/2008 | Brian Benosky |
Q: I currently have wireless internet in my home for my laptop. I am looking to buy my son a desktop ...
A: Some desktops do come with integrated wireless capability, but most only have an ethernet port for ...
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| celeron | 11/7/2008 | Brian Benosky |
Q: Please let me know whether SDRAM 512 mb is compatible with processor 500 celeron 500 MHz. MY o/s is ...
A: Generally, the greater the memory, the better the performance you will see from your computer. ...
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| celeron | 11/6/2008 | Brian Benosky |
Q: Please let me know whether SDRAM 512 mb is compatible with processor 500 celeron 500 MHz. MY o/s is ...
A: The compatibility of the RAM is dependent on the motherboard, not the processor. Download and run ...
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| Virus | 11/5/2008 | Brian Benosky |
Q: ..I ran the Vundo fix and it said there were no infected files !!!!!! YEAH!!!! Here is the latest ...
A: Hey Becky ComboFix should only be used under certain circumstances, so I suggest removing it now. ...
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| Virus | 11/5/2008 | Brian Benosky |
Q: I keep having problems with spyware/adware...today I did another scan with avast and it stated I had ...
A: Sorry I didn't get right back to you last night. I got caught up in watching the election results, ...
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| Virus | 11/4/2008 | Brian Benosky |
Q: I keep having problems with spyware/adware...today I did another scan with avast and it stated I had ...
A: The killbox file can be deleted from the chest. We used killbox to remove that .dll file. Please ...
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| Malware | 11/3/2008 | Brian Benosky |
Q: ME AGAIN ! I can't believe the luck I am having! My computer is still having problems....pop ups ...
A: It's possible that you keep opening an infected file from your email or by a browser drive-by. When ...
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| malware | 11/2/2008 | Brian Benosky |
Q: Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 5:25:11 PM, on 11/2/2008 Platform: Windows XP ...
A: Your computer is now malware-free. One final entry to fix in HJT though: O23 - Service: Network ...
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| malware | 11/2/2008 | Brian Benosky |
Q: Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 5:25:11 PM, on 11/2/2008 Platform: Windows XP ...
A: Yes, there is still one nasty running. Open HJT and click to run a Scan Only. Place a check mark ...
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| Spyware | 11/2/2008 | Brian Benosky |
Q: You just recently helped me with my "slow computer"...and after checking many things you figured out ...
A: I'm so glad to hear that the RAM upgrade was successful! I am happy it worked, and sorry to hear ...
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| computer question | 11/1/2008 | Nathaniel Seward |
Q: my computer has been shutting down it will run for15-20 minutes before shutting down there is also a ...
A: Your problem has all the signs of a bad power supply unit. The smell you mentioned is probably a bad ...
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| Question about 'HijackThis' | 10/31/2008 | Brian Benosky |
Q: Sorry about the delayed response. Malwarebytes is superb! But are malware viruses a different class ...
A: Yes, I need the HJT and Malwarebytes log copied here in a follow-up so that I can see if everything ...
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| So-called "cricket" computers. | 10/29/2008 | Brian Benosky |
Q: AllExperts has so subdivided all the categories of experts that I don't even know if you are the ...
A: The only "cricket" I am aware of is a small robotic sensor developed at MIT, I believe. You can ...
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| Computer licence update | 10/28/2008 | Brian Benosky |
Q: Whenever I restart my computer, I am prompted by the XLG Privacy Control Center that my computer's ...
A: There is no such thing as a computer license. XLG Privacy Control Center is a rogue virus program. ...
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| the rest of my question con't | 10/28/2008 | Brian Benosky |
Q: Brian I couldn't ask another follow-up question to the original post about Hijackthis. Here is the ...
A: There are still a few items that need fixing. Click Start->Control Panel->Programs And Features ...
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| the rest of my question con't | 10/28/2008 | Brian Benosky |
Q: Brian I couldn't ask another follow-up question to the original post about Hijackthis. Here is the ...
A: Do NOT check any boxes. Close the program then restart it. Click on "Scan and Save a Log File". ...
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| What to close and HOW to close to save RAM | 10/23/2008 | Nathaniel Seward |
Q: Nathaniel. I don't think I want to close anything in Office 2003 on my 2005 HP Media Ctr. PC. I have ...
A: No no the task manager is the program used to close the other programs you can access it by ctl alt ...
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| error message | 10/23/2008 | Brian Benosky |
Q: I have been getting this error message when I boot up each day. Can you tell me what it is and how ...
A: The file "m3plugin.dll" has been identified as a threat from malware experts. The error you are ...
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| What to close and HOW to close to save RAM | 10/22/2008 | Nathaniel Seward |
Q: Nathaniel. I don't think I want to close anything in Office 2003 on my 2005 HP Media Ctr. PC. I have ...
A: To follow up as i said before the task manager can be accessed by ctl alt del at the same time.The ...
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| Video | 10/22/2008 | Shän Lewis |
Q: Is it possible to take a power-point and change it into a video? ANSWER: Hi Andrea, Thanks for ...
A: This is a bit out of my area as I'm not into uploading videos for YouTube... but I was able to find ...
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| Regardign system configaration property | 10/22/2008 | Shän Lewis |
Q: What is the difference between Clock speed and bus speed?
A: I did some research that took me a while. I saw this website forum that seems to put out some good ...
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