AboutShän Lewis Expertise I can answer "how to" and most general Help Desk related questions, with emphasis on desktop support (Windows 95-2000, some XP) and an unfathomable amount of software applications.
Experience Adobe Photoshop; MS Word; MS Excel; MS Powerpoint; Internet Explorer; MS Outlook; MS Outlook Express
Education/Credentials 10 years in Help Desk/PC Support/On-Site Support; Comptia A certified; Help Desk Analyst certified
Expert: Shän Lewis Date: 6/12/2008 Subject: Opening images
Question QUESTION: Not sure if this is the right area to ask this question, but when I try to open any image in my pictures or from an email, it's taking an un-usually long amount of time to open? I've tried every remedy I know, still slooow. No one else on our small network here is experiencing the same problem? Any advice is appreciated.
ANSWER: Hello Dan,
Thanks for asking.
Unfortunately, I have been ill recently, which caused this delayed response. However, doctors say I should gain my strength and things like this will help me to improve.
So, on with the show:
The problem with slow image loading times may be related to a limited amount of space available in your temporary files folder. I've experienced both Outlook and Internet Explorer (and other web browsers) having this issue.
If you have not done so already, try deleting the temporary file (or cache file) folder in your web browser (i.e. Internet Explorer, Netscape, etc.). I know this sounds strange because you mentioned email. However, most Windows computers are setup to dump all the picture files pulled up in email in the same folder as pictures that download every time you open a webpage.
View the following link, as well, for more info about deleting temporary internet files:
QUESTION: I guess I should have mentioned that I have been using computers for years and have done all the obvious remedies.
I cleaned out the Temp Int. Files, Cookies, Hisotry etc.
I closed programs I didn't need at the time as well.
Still, when I go to "My Pictures" and try to open any image, there is a long delay?
Answer Hi Dan,
Thanks for following up.
Also, thank you for letting me know about your computer experience... makes it easy for me to troubleshoot!
I did a bit of research and found an option for Windows XP users where the thumbnail option can be disabled, creating more space for your pics:
