Understanding Computers/shuttimg down the computer

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Question
Recently spent a lot on a new mother board and power pack for my HP.  While there in the shop, I asked about shutting it down every night, and they agreed it would be OK.  However, when I hit the start button, then shut down., it goes through the first steps, but stops when the shutting down words come on.  It will not go any further. Any ideas?? Thanks  Richard

Answer
Hi richard:
Thanks for asking this question.  There may be various reason for this, but let's try this.

It could be that PC reboots when shutdown is attempted. By default, XP executes an automatic restart in the event of a system failure. Therefore, more or less anything compromising the operating system during the shutdown process could force this reboot.

Please follow these steps to disable the “restart on system failure” feature.  
This may permit the exact cause to be isolated:
1. Right-click on My Computer, and click Properties, click the Advanced tab.
2. Under “Startup & Recovery,” click Settings.
3. Under “System Failure,” uncheck the box in front of “Automatically restart.”

I hope this may help you.

Thanks.  

Understanding Computers

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