Understanding Computers/Re: RAM and DSL Speed


I am experiencing a slow speed (or not loading at all) when viewing YouTube or listening to online music.  I did a test of my Verizon DSL speed at SpeedTest.net
and it revealed that my download speed varies greatly.  Sometimes as low as .12Kbps.  The speed I am suppose to be getting from Verizon is .75 on the download speed.  I sometimes get .35Kbps and sometimes (very rarely) up to .95Kbps. But here lately its been in the .20Kbps range.
My question is, is this due to my lower size RAM (slightly under 1 gig) of my computer, or is it the fault of Verizon??.... or possibly my modem??  I just don't know....
Verizon has done a line test and they say everything is ok.  And when I'm on the phone with them and they have me do a speed test, it is usually at a good number, such as numbers in the .60 to .70Kbps range.
If you could give me any advice, it would be GREATLY APPRECIATED!!!!


Hello John:
Thanks for asking this question.
First, can you check this one?  Technical problems (virus infection and poor software configuration) can cause DSL to appear as if it has slowed down. Running a virus scan and examining Internet-related settings may help remedy such problems.
Also, check the taskbar to determine if the computer is downloading a software update.  Nowadays, many software updates sent to PC and, this demands more from the Internet connection and slows it down.

Hope this helps your situation.

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