Understanding Computers/laptop slower

Advertisement


Question
Hi Dan, thanks for bein available.  I bought a used HP laptop at a computer store, at least 5 yrs old, with Windows 7.  It worked fine for 8-9 months, but now it is slow & freezes up for a few seconds on occasion.  This just started happening a couple weeks ago.  I tried connecting at an outside location (not my home), & it does the same thing, so it's not my internet service.  When I fire it up, it seems to set up OK, maybe a little slow.  But then I click my Google Chrome, & it takes >10 seconds before the Google main page even appears.  When it was workin fine a couple weeks back, it popped up immediately.

I looked to uninstall something.  There's 27 programs, but I didn't see anythin that looks ominous.  Then I went to System Configuration, services tab, which has well >100 items, but nearly all are Microsoft, & the others seem legit.  On the Startup tab, I unchecked of the 15 or so items, leaving HP quicklaunch, Intel (3 items) & my AVG antivirus (3 items).  I ran Disk Cleanup & got rid of temp files & recycle bin.  Then I defragmented the hard drive.  None of these made a difference.  I don't use it much just to check email & look up stuff, so I don't think I ran into a bad website.  What can I do to get it back to normal?

Answer
Hello Greg:
Thanks for asking this question.
I think what you did for cleanup and defragmentation is good ways to do trouble-shooting.
Let's try a couple of things.  

1. Please go to Internet Option and delete all Browse-history and cookies.  This some times helps.
2. I am wondering if some big program is automatically running when you boot up laptop.  Is Skype running when you start laptop?  You can quit running Skype.  Skype is a big program and it potentially uses a lot of computer resources.
3. If laptop still has a performance problem, I think your Registry system may be degraded.  Registry needs to be optimized. I am not sure you yourself can do this, but there are commercially available Software to do this. They are normally called 'Registry Cleanup' etc.
This program is not free, and it may charge anywhere $29 - $40.  You need to make a decision for this.

I hope this helps speed up your laptop.
Thanks.  

Understanding Computers

All Answers


Answers by Expert:


Ask Experts

Volunteer


dan

Expertise

I can answer questions regarding general computers, data base, software, system design, Mainframe, SAP system, and word processing packages and programming.
I am also an avid golfer, and welcome to Simple Golf Swing and Secrets!
iPAD Video Lesson is available now for great training. Please check this site. iPAD Video Lesson Site!

Natural Vision Care, Eye Exercise!

Have a great day!

Experience

I have been working in Computer Information Systems area for past 20 years. My expertise includes programming, system design, data base design, and end user computing and ERP/SAP implementation. Currently I am actively involved in SAP System Design and Implementation.
...SAP Training Place!

...Ultimate SAP Training System - Computer Based Training!
...my Learn SAP - Knowledge is Power for IT Pros!
...SAP Book review from Amazon!

...Learn how to earn income online via Affiliate Internet Marketing (AIM), Check below!
=>Click this!
=>Click this for fun AIM!

Organizations
ICCP

Publications
To Learn SAP:
How to grasp High Level and Fundamental Understandings of SAP system?

SAP Training Place!
VLOOKUP is a simple and powerful tool in EXCEL.
How to merge Excel files using VLOOKUP?
Make an International Phone Call
my Learn SAP - Knowledge is Power for IT Pros!
my Learn Golf - Simple and Straight!


Education/Credentials
I have completed Master degree in Computer Information Systems.

Past/Present Clients
TOSHIBA PC - Smart Choice!

©2016 About.com. All rights reserved.