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About Brian Benosky
(Top Expert on this page)

Expertise
I will answer all pc related hardware and software questions. I can troubleshoot Windows OS errors (including Vista) and other software problems. You can be assured of a prompt, polite, and knowledgeable response.

Experience
I have over 25 years experience in using, building, and repairing computers. I am a Top Contributer of General Computing answers in Yahoo! Questions with over a 70% Best Answer rating.

Education/Credentials
College Educated Self-taught Computer Skills

   

You are here:  Experts > Computing/Technology > Understanding Computers > Understanding Computers

Questions Answered By Expert  Brian Benosky 
In Category  Understanding Computers

SubjectDate Asked

why mouse pointer hides in left/down and not in right/up11/16/2008
  Q: well u can see your mouse pointer on the screen,and when u drag it to the right or down,the pointer ...
  A: Sorry to misread your question. Only the very tip of the mouse is required by Windows to be ...
why mouse pointer hides in left/down and not in right/up11/15/2008
  Q: well u can see your mouse pointer on the screen,and when u drag it to the right or down,the pointer ...
  A: On your desktop, right click the mouse and choose Properties for your Display Settings (or go into ...
Recovery Drive D on Gateway Notebook11/13/2008
  Q: I just read your answer to Sue's questions about the drive space on her Gateway Notebook, thank you ...
  A: You should not be getting error messages about your recovery drive, as this partition should never ...
Computer question11/13/2008
  Q: I have a question which I am wondering if you may be able to assist me with. It goes like this; I ...
  A: It sounds to me (no pun intended) like the hard drive. Some drives are noisier than others. ...
Computer question11/13/2008
  Q: I have a question which I am wondering if you may be able to assist me with. It goes like this; I ...
  A: It would help me to know what kind of noise this is. Is it a clicking noise like from the hard ...
Microsoft Explorer11/10/2008
  Q: Brian, I have a persistent problem where I get the message 'Microsoft Explorer has encountered an ...
  A: Sorry for the delay in response. This error can be caused by a great number of things, so I need a ...
Wireless Internet11/7/2008
  Q: I currently have wireless internet in my home for my laptop. I am looking to buy my son a desktop ...
  A: Some desktops do come with integrated wireless capability, but most only have an ethernet port for ...
celeron11/7/2008
  Q: Please let me know whether SDRAM 512 mb is compatible with processor 500 celeron 500 MHz. MY o/s is ...
  A: Generally, the greater the memory, the better the performance you will see from your computer. ...
celeron11/6/2008
  Q: Please let me know whether SDRAM 512 mb is compatible with processor 500 celeron 500 MHz. MY o/s is ...
  A: The compatibility of the RAM is dependent on the motherboard, not the processor. Download and run ...
Virus11/5/2008
  Q: ..I ran the Vundo fix and it said there were no infected files !!!!!! YEAH!!!! Here is the latest ...
  A: Hey Becky ComboFix should only be used under certain circumstances, so I suggest removing it now. ...
Virus11/5/2008
  Q: I keep having problems with spyware/adware...today I did another scan with avast and it stated I had ...
  A: Sorry I didn't get right back to you last night. I got caught up in watching the election results, ...
Virus11/4/2008
  Q: I keep having problems with spyware/adware...today I did another scan with avast and it stated I had ...
  A: The killbox file can be deleted from the chest. We used killbox to remove that .dll file. Please ...
Malware11/3/2008
  Q: ME AGAIN ! I can't believe the luck I am having! My computer is still having problems....pop ups ...
  A: It's possible that you keep opening an infected file from your email or by a browser drive-by. When ...
malware11/2/2008
  Q: Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 5:25:11 PM, on 11/2/2008 Platform: Windows XP ...
  A: Your computer is now malware-free. One final entry to fix in HJT though: O23 - Service: Network ...
malware11/2/2008
  Q: Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 5:25:11 PM, on 11/2/2008 Platform: Windows XP ...
  A: Yes, there is still one nasty running. Open HJT and click to run a Scan Only. Place a check mark ...
Spyware11/2/2008
  Q: You just recently helped me with my "slow computer"...and after checking many things you figured out ...
  A: I'm so glad to hear that the RAM upgrade was successful! I am happy it worked, and sorry to hear ...
Question about 'HijackThis'10/31/2008
  Q: Sorry about the delayed response. Malwarebytes is superb! But are malware viruses a different class ...
  A: Yes, I need the HJT and Malwarebytes log copied here in a follow-up so that I can see if everything ...
So-called "cricket" computers.10/29/2008
  Q: AllExperts has so subdivided all the categories of experts that I don't even know if you are the ...
  A: The only "cricket" I am aware of is a small robotic sensor developed at MIT, I believe. You can ...
Computer licence update10/28/2008
  Q: Whenever I restart my computer, I am prompted by the XLG Privacy Control Center that my computer's ...
  A: There is no such thing as a computer license. XLG Privacy Control Center is a rogue virus program. ...
the rest of my question con't10/28/2008
  Q: Brian I couldn't ask another follow-up question to the original post about Hijackthis. Here is the ...
  A: There are still a few items that need fixing. Click Start->Control Panel->Programs And Features ...
the rest of my question con't10/28/2008
  Q: Brian I couldn't ask another follow-up question to the original post about Hijackthis. Here is the ...
  A: Do NOT check any boxes. Close the program then restart it. Click on "Scan and Save a Log File". ...
error message10/23/2008
  Q: I have been getting this error message when I boot up each day. Can you tell me what it is and how ...
  A: The file "m3plugin.dll" has been identified as a threat from malware experts. The error you are ...
Question10/17/2008
  Q: how are you going? :-) Thank you for taking the time to read my question. I live in Australia, and a ...
  A: I believe he was referring to the driver CD for your video card, which I will assume is made by ...
Computer not running fast10/13/2008
  Q: FINALLY I got through all this "running" and could get the contents of my latest hjackthis notepad ...
  A: You should never have more than one antivirus program running at a time. SuperAntiSpyware is a ...
Slow Computer10/11/2008
  Q: Operating System is Windows XP - I believe my computer runs slowly because there is so much running ...
  A: You still have a program called PeoplePC Toolbar installed. This is a toolbar that can be ...
Slow Computer10/10/2008
  Q: Operating System is Windows XP - I believe my computer runs slowly because there is so much running ...
  A: You do have malware running. Please download Malwarebytes' Anti-Malware to your desktop from here: ...
Slow Computer10/10/2008
  Q: Operating System is Windows XP - I believe my computer runs slowly because there is so much running ...
  A: Let's take a look at what's running and if there is any malware issues which may cause the slowdown. ...
Slow COmputer10/9/2008
  Q: you've been a great help in the past, I hope you can help with my current headache. My Laptop spends ...
  A: I want to look into the CPU. The numbers seem wrong, so that might be where the trouble is. ...
Slow COmputer10/8/2008
  Q: you've been a great help in the past, I hope you can help with my current headache. My Laptop spends ...
  A: It sounds more like a hardware issue. Possibly memory or hard drive related. Download Everest home ...
IDE-SCUSI HD problem_Transferring Data to New Dell Inspiron10/8/2008
  Q: I bought a Dell Inspiron desktop with Vista after my windows 2000 PC died. Of course I took out the ...
  A: I will assume that you are referring to the SATA connectors, which are now standard for hard drive ...
Its me kate10/6/2008
  Q: To many follow ups again so i had to start a new one. That helped very little. Its not hanging up or ...
  A: Congratulations on the birth of you grandchild! That certainly is wonderful news for you! I have ...
RAM10/5/2008
  Q: I need to buy some RAM memory. I know it has SDRAM, is that all I need to worry about or does the ...
  A: Like the newer DDR RAM, SDRAM comes in many 'flavors'. I use the Crucial Scanner Tool to check the ...
Graphics & Vista10/1/2008
  Q: Brian! Have a new Acer laptop in Vista. I use the Micrografx Suite/Picture Publisher (which I love ...
  A: Micrografx Picture Publisher was last released in version 10.0 back in 2001. The title was ...
Its me kate9/26/2008
  Q: To many follow ups again so i had to start a new one. That helped very little. Its not hanging up or ...
  A: If things are still going bad, then a repair install of Windows is needed to try and repair the ...
Its me again Brian9/23/2008
  Q: Sorry, it wouldnt let me do anything the other way, it said to many follow-ups ask a new question. ...
  A: I'm sorry for not getting back to you directly. Life gets hectic sometimes:-) There were quite a ...
Lost file when Word missplaced it9/22/2008
  Q: I was working on my HUGE term essay for History and I named it "Generalizing SE Asia 2", hit the ...
  A: I'm sorry to hear of your problem. Have you tried opening Word, then click to open recent ...
Components-Its me Brian-Kate9/22/2008
  Q: Well finally, i think i got it to go. I hope this is what you needed. If its not let me know. ...
  A: I received your emails. The Combofix log shows some malware has been deleted, so hopefully you've ...
Its me again Brian9/22/2008
  Q: Sorry, it wouldnt let me do anything the other way, it said to many follow-ups ask a new question. ...
  A: Yes, it's looking more and more like a hardware problem. The Everest log lists you as having a ...
Components9/19/2008
  Q: my husbands boss had a Gateway Model GATEWAY GT5228 computer and something was wrong with it. It ...
  A: There are a few infections, but I don't believe they are causing the slowdown. More likely, it will ...
Components9/18/2008
  Q: my husbands boss had a Gateway Model GATEWAY GT5228 computer and something was wrong with it. It ...
  A: Of course I'll try to help. I want you to try downloading the program HijackThis to your computer. ...
adobe flash player9/16/2008
  Q: Brian,everytime i attempt to view a web cam I get a message stating the computer performed an ...
  A: More information is needed for me to answer you. What version of Windows are you running? What ...
recovering JPG files9/14/2008
  Q: My mother board recently blew up (Power supply problem) and I have had the problems repaired. I had ...
  A: Irfanview http://www.irfanview.com/ is probably the best bet to open the files, if you have not ...
Components9/13/2008
  Q: my husbands boss had a Gateway Model GATEWAY GT5228 computer and something was wrong with it. It ...
  A: From what I have read of the Gateway model, it uses an FIC K2BC51 Motherboard with a NVIDIA GeForce ...
Components9/11/2008
  Q: my husbands boss had a Gateway Model GATEWAY GT5228 computer and something was wrong with it. It ...
  A: The first step would be to find out exactly what was wrong with the Gateway. If it was going to be ...
URL9/7/2008
  Q: WHAT DO THE FIVE PARTS OF A URL MEAN?
  A: The five parts of a URL are: 1. http:// 2. domain 3. /path/ 4. filename 5. :port A typical URL ...
deleting an item9/2/2008
  Q: I am using nero photosnap. I brought some pictures into it from my picture file. When I open it and ...
  A: I'm afraid that there is no way to do what you want. I had to try this on my own installation of ...
flash drive9/1/2008
  Q: In the AllExperts computer catagories I looked for one called "Stupidity", but you all were nice and ...
  A: Don't get down on yourself, and don't let the computer beat you down. The answer may not be so ...
net framework 2.0 SDK8/25/2008
  Q: 0 which I thought I already had. I do'nt even know if I should download all the service packs and ...
  A: According to Speedconnect's website, all that is required to run the program is the .net framework ...
net framework 2.0 SDK8/24/2008
  Q: 0 which I thought I already had. I do'nt even know if I should download all the service packs and ...
  A: This software is required by programs such as Speedconnect and is perfectly safe to install. SDK ...
Startup problems8/24/2008
  Q: Brian, I have a number of windows that open on startup. It is a nuisance and slows the computer ...
  A: I recommend Startup Control Panel here: http://www.mlin.net/StartupCPL.shtml It's a small, free ...
freeze8/20/2008
  Q: Then I disconnect and copy down information from the windows. lately, when I start shutting the ...
  A: Computer freezes can be caused by many issues, and it can be hard to determine the exact problem(s). ...
Wi-Fi and DSL?8/17/2008
  Q: OK...this is what I am trying to understand. I need to move my laptop (with DSL service) from the ...
  A: DSL does not use telephone lines and jacks; they use CAT5e/6 cable and jacks which are slightly ...
Shutting Down8/10/2008
  Q: cristine on the line: Just wanna ask if how can I make my computer (windows XP Professional ...
  A: Chances are that your Windows may be getting hung up on trying to shutdown a driver, or a piece of ...
Downsized: which PC files to take with me?8/8/2008
  Q: Brian: I am being downsized, and I have 30 days to clear out my desk. I've moved my personal email ...
  A: So sorry to hear about your situation. I think you've got it covered. I would also start erasing ...
Desk top vs laptop8/7/2008
  Q: I have a question that so far has baffled everyone I've asked, so I would like your opinion. It ...
  A: I think that anything is possible, providing you have the resources. You say that your area does ...
regarding computer moniter display7/23/2008
  Q: my name is Derick. i had a quick question about the foundation of PCs. lately i am seeking for an ...
  A: It really is an interesting question...something I never thought about until now. You can do a ...
regarding computer moniter display7/22/2008
  Q: my name is Derick. i had a quick question about the foundation of PCs. lately i am seeking for an ...
  A: According to HowStuffWorks.com, "Early computer operating systems relied on bitmapped fonts for ...
Mouse7/19/2008
  Q: I've recently bought a Medion laptop (MS Vista) and my right click button near the mousepad doesn't ...
  A: Since this is a recent purchase, I would say definitely take it back to the place of purchase. If ...
vista password protection7/14/2008
  Q: I have an acer laptop with 2 hardrives one is for data i would like to share my computerwithfriends ...
  A: You will then need to lock individual folders on the drive, instead of the drive as a whole. Lock ...
vista password protection7/13/2008
  Q: I have an acer laptop with 2 hardrives one is for data i would like to share my computerwithfriends ...
  A: I use the free program, My Lockbox, to hide and protect folders and drives from unauthorized use. ...
desktop icon I cannot get rid of7/10/2008
  Q: Help--I listen to pandora radio and I tried to create shortcut on my desktop and it came in ...
  A: It sounds like the program is automatically started when Windows boots, and it keeps creating this ...
desktop icon I cannot get rid of7/10/2008
  Q: Help--I listen to pandora radio and I tried to create shortcut on my desktop and it came in ...
  A: A program may still be using the icon, making it impossible to delete. Try restarting the PC and ...
THIS IS SO IMPORTANT7/8/2008
  Q: I was wondering would you please tell me: is it important to update the java for the internet? ...
  A: In short, yes, you do need to keep Java updated. Older versions have vulnerabilities that malware ...
SO CLOUDY7/5/2008
  Q: I was wondering would you please tell me: can you still work on the computer while there's ...
  A: Even if you have the proper surge protection, it is still always advisable to turn off all ...
Vista basic loosing disk space7/1/2008
  Q: I have a HP laptop with Vista basic installed on it. It seems that every day my free disk space is ...
  A: Vista is using the space for System Restore points and Shadow Storage. Check out the link below for ...
Computer shuts down while converting Video to DVD6/27/2008
  Q: I have a comp running on a Core2Duo 2.66 GHZ chip with 2 GB DDR2 RAM on a Biotech motherboard with ...
  A: I'm glad you got it sorted out. Not having enough thermal paste reduces the contact points between ...
Computer shuts down while converting Video to DVD6/26/2008
  Q: I have a comp running on a Core2Duo 2.66 GHZ chip with 2 GB DDR2 RAM on a Biotech motherboard with ...
  A: I will offer you some thoughts based on what you have told me. First, I'm not sure which fan you ...
Computer shuts down while converting Video to DVD6/25/2008
  Q: I have a comp running on a Core2Duo 2.66 GHZ chip with 2 GB DDR2 RAM on a Biotech motherboard with ...
  A: Assuming that you've checked for overheating and have updated drivers, there are still a few things ...
Delete?6/23/2008
  Q: A while ago I read an expert's answer which said that when something is deleted it isn't really gone ...
  A: My apologies for not getting back to you sooner, as I have had some personal issues to deal with and ...
windows media player6/19/2008
  Q: windows media player no longer auto starts when i insert a cd or plug my phone in to download my ...
  A: I have been searching around for a solution. I believe that you just need to tell windows to prompt ...
windows media player6/18/2008
  Q: windows media player no longer auto starts when i insert a cd or plug my phone in to download my ...
  A: You're not a pain at all. I'm sorry I did not understand the problem fully. I need to know which ...
Using laptop during lightning storm dangerous?6/18/2008
  Q: I am wondering what would happen if we use a laptop during lightning storm? Is it safe if we are in ...
  A: I think it is possible that you can be shocked using the laptop during a lightning storm via static ...
windows media player6/17/2008
  Q: windows media player no longer auto starts when i insert a cd or plug my phone in to download my ...
  A: Double click on My Computer. Right click your CD drive, and click on Properties. Go to the Auto ...
General question6/11/2008
  Q: I have a general question about computers. I want to have two copies of a certain file. I usually ...
  A: You are correct. As the desktop is part of Windows (or any other O/S), if the O/S drive crashes, so ...
changing computers6/7/2008
  Q: I have a computer that I had built, and run windows xp home basic with 2 hard drives internal and 2 ...
  A: It's possible to do, yes...but it's also not that simple. The first problem that arises is booting ...
Vista help6/1/2008
  Q: The whole screen is like it desktop, internet explorer any icons everything. How do i get it back ...
  A: It sounds like your display resolution was lowered for some reason. To change it back, right click ...
CD drive5/29/2008
  Q: I have a Dell Dimension desktop computer and am trying to burn a music cd onto a blank CD and have ...
  A: Without the exact model, I can't tell you much, except that you should put the music cd into the ...
ac adapter5/11/2008
  Q: ) I have broken cables in my ac adapter for my laptop causing it to charge intermittently. The ...
  A: I'm not exactly sure which part you are referring to. If you can send a link to a general picture, ...
How can I change a WINRar file into a utz file?5/10/2008
  Q: I have a SonyEricsson P990i mobile phone and I have downloaded many zipped WINRar files as themes to ...
  A: After the download your theme, display the extensions files on Windows (Go to Folder Settings and ...
windows 95/985/2/2008
  Q: I am taking a computer class on line. I am having a problem with a question. Why should you use a ...
  A: Windows 95 does not copy over the necessary files which allow your CD-ROM to be used in DOS mode for ...
windows xp4/23/2008
  Q: recently i've been experiencing some problems with my laptop, which uses windows xp i've notice ...
  A: Of course I will be happy to answer your questions. Over time, all computers will slow down, which ...
Wireless Internet4/23/2008
  Q: I have only dial-up service available in my area for connection to the Internet. My dial-up speed is ...
  A: Your speed will vary according to the card you are buying, the network(s) available to you (EDGE or ...
Understand Computers4/14/2008
  Q: Where is all the memory for a computer held?
  A: Your computer's system memory is made up of chips located on boards called dimms, or dual in-line ...
Home Network4/9/2008
  Q: My name is Bill. I have a home network setup with two computers, One upstairs and One downstairs. ...
  A: Assuming you are using the same poker login information, I do not believe you can do what you are ...
Not able to answer All Expert Emails4/1/2008
  Q: I am an expert in housing repairs and all related subjects.. My last 5-8 incoming emails, I ...
  A: I have a feeling that we are being abandoned. Katie is no longer a registered user. Her last ...
Download Speed4/1/2008
  Q: First off, let me say Thank You for any Help you may give me, even if we do not fix this issue. Well ...
  A: Speed issues can be related to a host of problems, and narrowing things down can take some time. My ...
Stock Market Software3/24/2008
  Q: Brian, I do a lot of day trading. When I file taxes at the end of the year, I use TurboTax. I love ...
  A: While I have not personally used the program, I have read good reviews about the program "Track Your ...
reply to my question3/23/2008
  Q: Your reply was a bit rude- thanks for the lack of help. I'm not doing homework, I'm checking to ...
  A: I apologize then for tagging the question as homework. AllExperts sends out a form letter which I ...
Wireless Monitor3/13/2008
  Q: Is it true that one of the hardware parts that can't go wireless is the video connection from the ...
  A: That is true now, but monitors will soon have the ability to go wireless with the addition of ...
Accessing Folders.3/12/2008
  Q: I carry my photos on an external hard drive that I loan out from time to time. I set the security ...
  A: I will assume that you are running Vista, as this is a common problem due to it's dubious UAC. ...
webcam and keyboard3/1/2008
  Q: bought vx3000 can't use sound on calls using audio and video on live messenger. Can use video fine ...
  A: So the problem only occurs when typing on a website? When you are typing normally in a program on ...
webcam and keyboard3/1/2008
  Q: bought vx3000 can't use sound on calls using audio and video on live messenger. Can use video fine ...
  A: Well, one possible cause is you may have enabled the Windows feature called StickyKeys. Check and ...
webcam missed question2/29/2008
  Q: sorry, but I found some info. that says when vx3000 is downloaded it opens up a security hole in ...
  A: As long as you are not on public wi-fi, you don't have to worry about folks looking in on you. I ...
Read only files on CD2/28/2008
  Q: I am using Windows XP and CD-RW disks. I followed the directions in the CD Wizard and saved selected ...
  A: The problem lies in the way Windows handles these files. The best way around this problem, I have ...
Read only files on CD2/27/2008
  Q: I am using Windows XP and CD-RW disks. I followed the directions in the CD Wizard and saved selected ...
  A: I will try to answer your question as best I can. To manipulate and edit files burned to a CD-RW, ...
microsoft word2/25/2008
  Q: I have a simple question Iam sure you can answer. I want to write something in microsoft word, and ...
  A: Documents in MS Office will leave traces on the PC, temporary files, recent documents, etc. The ...
Lost Control Panel2/24/2008
  Q: For some reason, I suddenly lost my Windows Control Panel. Any thoughts on how I can get it back? If ...
  A: The symptoms you are describing tell me that you have malware installed on your system. Please ...
WordPad2/21/2008
  Q: I recently went from Win ME to XP When I tried to open a WordPad document I had on disc I was told ...
  A: I can understand not wanting to mess around in the Registry. There is a program that will do the ...
windows shutdown2/12/2008
  Q: whenever i try to restart my computer it goes to the part where it sayes windows is shutting down ...
  A: There could be several causes for this, usually a bad driver or software conflict, so I will need a ...
storage space2/11/2008
  Q: i just bought a gateway notebook 2 weeks ago with vista premium and have a few questions. when i ...
  A: The best MS Office alternative is also the cheapest one: it's free! Check out OpenOffice here: ...
opening a file2/11/2008
  Q: I use Lotus 123. When I try to open one spread sheet file, the message (error opening or saving ...
  A: I will try to help you as best I can. These types of errors in Lotus generally indicate file ...
computer2/8/2008
  Q: when i double click on any of my hard disk drives the "My Documents" window automaticaly gets ...
  A: Please run HJT (scan only) and place a check mark in the box next to the following item, then click ...
storage space2/7/2008
  Q: i just bought a gateway notebook 2 weeks ago with vista premium and have a few questions. when i ...
  A: You're quite welcome. The Vista firewall filters both inbound and outbound traffic, whereas the XP ...
storage space2/6/2008
  Q: i just bought a gateway notebook 2 weeks ago with vista premium and have a few questions. when i ...
  A: I'll try to answer all your questions. what do you think? Well, the folks at Gateway really ...
software2/6/2008
  Q: "What is WexTech Answer Works" and do I need this on my computer?
  A: WexTech's Answer Works is a "search application developed by Vantage Linguistics. The Answerworks ...
Error Message on Start Up1/27/2008
  Q: Brian, My WinXP computer was giving me problems,so I did the system maintenance thing,and ran a new ...
  A: Download this file: http://nwvault.ign.com/fms/Download.php?id=19616 Unzip it and follow the ...
Photos to CD1/21/2008
  Q: Can you give me step-by-step instructions as to how to transfer photos from my camera to a CD? (I ...
  A: To answer the second question first, you can use any blank CD-R media. Brands are a matter of ...
understanding computer software1/15/2008
  Q: I do not understand computer software. I read that computers do not read "letters or words," they ...
  A: Great question! A computer's language of ones and zeros is called the Binary Code. Take a look at ...
chewing1/15/2008
  Q: hy, this is a dumb question but every comp iv ever owned and every one ive ever used has made a ...
  A: I think the noise you are hearing is coming from the hard drive. Some drives are noisier than ...
windows vista home premium1/14/2008
  Q: it came preinstalled with vista.The question i have is can i install win.xp and uninstall vista.The ...
  A: Vista has received a terrible reputation since it's introduction a year ago. While it's not ...
hard drive change1/10/2008
  Q: I am hoping that you can help me. I need to change my computer and am able to use my grandson's old ...
  A: A lot of people assume you can copy entire programs from one computer to another and they will work. ...
PDF1/2/2008
  Q: Can we convert PDF to Word and PDF to Excel? And if can, how do we do so? TQ
  A: According to pdfzone.com, "Yes, it's easy. With the PDF document open in Acrobat Standard or ...
registry cleaning12/21/2007
  Q: Is there any way I can clean the registry manually. We cannot afford the software anytime soon. ...
  A: The Windows Live OneCare clean up scanner will find and remove any invalid registry items on your PC ...
Backgrounds12/12/2007
  Q: Hey, the other day I was dragging pictures from folder to folder to folder and I accidentally ...
  A: Right click on your desktop and choose display properties. Click on the desktop tab. From there ...
Running Programs12/4/2007
  Q: i enjoy playing old snes games on my pc. when i play the game i leave the desktop and i assume it go ...
  A: I am assuming that you are running an emulator such as ZSNES. The tab you see at the bottom is the ...
Wireless Networks12/4/2007
  Q: Where can i download free software to monitor wireless network so as to help me in my sys admin ...
  A: AirSnare is a good free application that allows you to monitor your wireless network for intruders ...
Solitaire12/2/2007
  Q: My question has to do with the solitaire game as supplied on the PC. After a game is won the cards ...
  A: There is nothing built in to the program to pause the cascade. However, you can use a screen ...
adobe (pdf)12/2/2007
  Q: Can we edit a pdf file? Or is there any other way we can edit it? Let say i want to edit a map in a ...
  A: Using Adobe Acrobat 8 Professional software, you can work directly within a PDF document to ...
change out.12/1/2007
  Q: In what order do I do "things?" My old computer is currently hooked up. I have AOL. and it is on ...
  A: I will try my best to answer your questions regarding AOL on broadband (Cable or DSL). First, you ...
hard drive space issue11/24/2007
  Q: i upload lots of digital images to my laptop(acer aspire 3000). i am running out of hard drive ...
  A: I will try to help you with some suggestions for your storage issues. There are several ways to go ...
screensavers11/15/2007
  Q: How do I remove a screensaver after I've downloaded it?
  A: If I understand the question, you have a screensaver that you don't want, or just want to change it. ...
WINDOWS VISTA -IE711/13/2007
  Q: How can I remove the arrow from my desktop shortcuts (OS Vista)? How can I remove the "INTERNET ...
  A: For arrow removal, look no further than the "Vista Shortcut Overlay Remover", which does just one ...
Power Supply (PC Hardware)11/11/2007
  Q: I am wondering if I buy a 1000W Power Supply buy my pc component only uses 700W, The question is am ...
  A: My response to you and it's subsequent follow-up were written in a clear manner. The concept is a ...
Power Supply (PC Hardware)11/10/2007
  Q: I am wondering if I buy a 1000W Power Supply buy my pc component only uses 700W, The question is am ...
  A: Power supplies convert voltages from wall outlets to lower levels used by the PC. During this ...
how wireless internet works11/9/2007
  Q: Ok, please don't laugh, but I am not very savvy when it comes to understanding a computers. I DO ...
  A: I will try to help you with your wireless questions. You are going to need an Internet Service ...
folder Naming11/7/2007
  Q: I can't name a folder by con in windows.please Let me know the reason.
  A: CON, LPT1, COM1 are some of the reserved words of ms-dos which won't let you create above named ...
How does one record LPs or cassette to Computer?11/6/2007
  Q: How do I do this and is there any good shareware or freeware for doing this? Windows XP, Windows ...
  A: There is an excellent tutorial on the CNET website ...
Dell Dimension B110 running VERY slowly11/5/2007
  Q: A year ago December I got a Dimension B110 as a gift. Nowadays it is running VERY SLOWLY. It is ...
  A: Of course I'll be happy to help you with your Dell B110. There are many reasons why a computer will ...
computer help10/22/2007
  Q: My elderly uncle called me down to his house today to look at his computer. He has a gateway p5 ...
  A: I will try my best to help you out here with your uncle's Gateway. It was built around 1995 and, ...
File won't delete10/20/2007
  Q: I have a file on my desktop that i received from limewire that will not delete from my desktop. I ...
  A: The main problem with 'undeletable files' is that they are read only. Another possibility is that ...
attachments10/18/2007
  Q: When I receive an attachment in my e-mail, I can click on download and it does so relatively fast. ...
  A: Glad I could help. Do you happen to have MSN Desktop Search installed? As there have been some ...
Upgrade nightmare10/15/2007
  Q: I have got myself in a real mess. My husband brought home a Sony PCG-FX250(uc) laptop. It had (note ...
  A: I'm so glad that I was able to help you get your laptop problem sorted out and to save the marriage ...
Computer10/12/2007
  Q: how are you going? My name is Christina and I live in Australia. Thank you for taking the time to ...
  A: I will be glad to help you out with your printing problem. In Wordpad, try clicking on the View ...
Problem downloading Adobe Flashplayer10/10/2007
  Q: I have a brand new HP laptop, equipped with Vista. The computer won't let me download the Adobe ...
  A: I will try to help you installing Flash Player. Try the steps below for your particular Windows ...
Computer is slow9/13/2007
  Q: I am fairly computer literate, and I know there are a couple fairly simple things you can do to ...
  A: Yes, temporary files are a good place to start. But that's just the tip of the iceberg in making ...
sub woofer to conncet to computer9/12/2007
  Q: Do you know how to connect a car sub woofer to a computer? the sub woofer is a "Bazooka EL" and i ...
  A: The simplest way to do this is to find a set of computer speakers that includes a sub. Take the amp ...
RAM9/10/2007
  Q: I have a pc with 256 MB RAM. Is it correct to buy another 256 MB piece, install it and pc will say ...
  A: That is correct. However, you need to know if your motherboard supports the extra RAM and exactly ...
bluetooth software9/8/2007
  Q: is there any bluetooth software that can allow you to transfer files from your PC to your phone, and ...
  A: There sure is. Without knowing the manufacturer of your phone, I can't really point you to anything ...
Blue Screen Error Message9/7/2007
  Q: I've recently been having my Windows XP suddenly turn into a blue screen, with a message saying its ...
  A: Yes, it is possible your BSOD is caused by bad RAM. It is also possibly caused by corrupted drivers ...
Renaming Files to fit a purpose9/6/2007
  Q: ! I have an interesting situation that perhaps you can help me with! I have various .jpg ...
  A: I've been looking into solutions for your sorting problem. I've found a promising one on about.com. ...
Upgrade nightmare9/5/2007
  Q: I have got myself in a real mess. My husband brought home a Sony PCG-FX250(uc) laptop. It had (note ...
  A: Several options here. Hopefully the first one will work. Since it is the easiest to do, chances ...
older computers9/5/2007
  Q: Brian: I oversee the electronics and computer departments of a non-profit resale store in Indiana. ...
  A: So sorry I couldn't get back to you sooner. This sounds to me like a very interesting job you have. ...
Upgrade nightmare9/2/2007
  Q: I have got myself in a real mess. My husband brought home a Sony PCG-FX250(uc) laptop. It had (note ...
  A: I'm so sorry about your predicament. I will try to help as best that I can. It is a little ...
Log off vs. Shut down8/26/2007
  Q: I use my computer on a regular basis. So, the computer is on on a regular basis. My girlfriend ...
  A: Allowing a computer to go into standby or hibernation and then waking it up as needed is a smart ...
Office 2003.8/21/2007
  Q: I have a laptop with XP Pro SP2 and Office 2003 loaded on it. I also have a desktop PC with Windows ...
  A: Sorry to hear you are having trouble. I will do my best to help you out. The first thing that ...

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