AllExperts > Experts 
Search      

Understanding Computers

Volunteer
Answers to thousands of questions
 Home · More Questions · Question Library  · Free Encyclopedia ·
More Understanding Computers Answers
Question Library

Ask a question about Understanding Computers
Volunteer
Experts of the Month
Expert Login

Awards

About Us
Tell friends
Link to Us
Disclaimer

 
 
 
About Shän Lewis
(Top Expert on this page)

Expertise
I can answer "how to" and most general Help Desk related questions, with emphasis on desktop support (Windows 95-2000, some XP) and an unfathomable amount of software applications.

Experience
Adobe Photoshop; MS Word; MS Excel; MS Powerpoint; Internet Explorer; MS Outlook; MS Outlook Express

Education/Credentials
10 years in Help Desk/PC Support/On-Site Support; Comptia A certified; Help Desk Analyst certified

   

You are here:  Experts > Computing/Technology > Understanding Computers > Understanding Computers

Questions Answered By Expert  Shän Lewis 
In Category  Understanding Computers

SubjectDate Asked

mouse pointer11/16/2008
  Q: "well u can see your mouse pointer on the screen,and when u drag it to the right or down,the ...
  A: I did a bit of research and it appears that someone already gave alternative answers for ...
internet question11/15/2008
  Q: I would like to know if it is possible for someone in the neighborhood to use my wireless ...
  A: After doing a bit of research, as long as you've followed the steps in the article listed below, ...
Download speeds11/13/2008
  Q: I am looking for internet service and I'm wondering what exactly are the different download speeds', ...
  A: Instead of recreating the wheel, I thought I'd redirect you to a few internet stories I found. The ...
Computer questions to you11/13/2008
  Q: I own a dell 710m laptop. My computer has been making clicking and humming sounds since I bought it. ...
  A: I did some research yesterday and today. Resolving this issue would depend on the source of the ...
I think I've destroyed my computer!11/12/2008
  Q: After a recent move, the broadband installation guy recommended some changes to make my Acer ...
  A: I took a couple of days to research this issue. I found that there are a few ways to try to restore ...
Hard disk related problem11/11/2008
  Q: I have upgrade my pc wth 2 new hardisk but how come i cant see the 2 new hardisk in "my computer". I ...
  A: I have had the same problem with Windows 2000. I found that the problem was that Windows did not ...
Video10/22/2008
  Q: Is it possible to take a power-point and change it into a video? ANSWER: Hi Andrea, Thanks for ...
  A: This is a bit out of my area as I'm not into uploading videos for YouTube... but I was able to find ...
Regardign system configaration property10/22/2008
  Q: What is the difference between Clock speed and bus speed?
  A: I did some research that took me a while. I saw this website forum that seems to put out some good ...
Question10/21/2008
  Q: how are you going? My name is Christina and i live in Australia. Thank you for taking the time to ...
  A: You are more than welcome to ask away! If I am understanding you correctly, you're asking if ...
Video10/21/2008
  Q: Is it possible to take a power-point and change it into a video?
  A: The short answer is yes... but it may cost some money. I found another AllExperts Expert, Brian ...
Question10/20/2008
  Q: how are you going? My name is Christina and i live in Australia. Thank you for taking the time to ...
  A: You're more than welcome to ask more questions! No saving needed... as soon as you paste the text ...
Question10/19/2008
  Q: how are you going? My name is Christina and i live in Australia. Thank you for taking the time to ...
  A: Copying the website text into Notepad will strip all of the HTML away... you hit the nail on the ...
screen size10/5/2008
  Q: How do I set my computer so that after it boots up, the screen is always full size? Right now it ...
  A: If you're using the Display setting (in your Control Panel, accessible from the Start button), you ...
limewire9/24/2008
  Q: I use Windows XP on a Dell computer that has three users. I have tried to delete Limewire from my ...
  A: It seems that this is a common issue with LimeWire as I have seen various posts/emails with the same ...
QuickWords8/25/2008
  Q: I have an v. 8 of WordPefect on my desktop. I know how to use QuickWords. However, on my new laptop, ...
  A: I apologize for the delay. Things are now better on my end, now for your answering yourI did some ...
PC startup8/24/2008
  Q: Shan, I have a number of windows that open on startup. It is a nuisance and slows the computer down ...
  A: My apologies for the delays. I've had to fix some things here on my end, now on to answering your ...
assign keyboard shortcut7/12/2008
  Q: I have use Windows XP Pro and have a standard 102 key natural keyboard. Actually it is a Belkin ...
  A: Hey Andy, Thanks for keeping in touch and thanks for the macro! I'm not a macro fanatic or expert, ...
assign keyboard shortcut7/9/2008
  Q: I have use Windows XP Pro and have a standard 102 key natural keyboard. Actually it is a Belkin ...
  A: I looked through some of my resources yesterday and today. I know there is a way to assign ...
Cursor opens programs automatically6/15/2008
  Q: I have Windows XP. When I move the cursor over a file, it opens that file automatically. I would ...
  A: Hey Mana, Thanks for asking. If you're using a laptop with a touchpad, lowering the sensitivity ...
Opening images6/12/2008
  Q: Not sure if this is the right area to ask this question, but when I try to open any image in my ...
  A: Also, thank you for letting me know about your computer experience... makes it easy for me to ...
General question6/11/2008
  Q: I have a general question about computers. I want to have two copies of a certain file. I usually ...
  A: I apologize for the delayed response as I was ill recently. However, I'm doing much better. To ...
Opening images6/9/2008
  Q: Not sure if this is the right area to ask this question, but when I try to open any image in my ...
  A: Unfortunately, I have been ill recently, which caused this delayed response. However, doctors say I ...
deleted data recovery4/20/2008
  Q: I have heard that you can still recover deleted data from the computer as long as the hard-drive has ...
  A: I did a search on download.com (a legal software download website) and found, for both free and ...
fax to computer4/4/2008
  Q: I am trying to figure out how to have faxes delivered to my computer. Email is fine. I have checked ...
  A: If you have Windows 2000, XP, or Vista, all of them should come with a fax-modem setup. If you're ...
TRAY3/31/2008
  Q: hy, i have a computer that i just got. the disk tray is horizontal and opens down (hinge on bottom ...
  A: Personally, I haven't had any issues with lightly pushing my tray back in. From what I've ...
vaio desktop3/29/2008
  Q: I was wondering if your desktop with the green light flashing ever started working again. I think I ...
  A: Sorry, I think you have the wrong person. I've never had a Vaio desktop (or laptop... although they ...
1 gigabyte = ?3/23/2008
  Q: I would like to know how big 1 gigabyte of information is... 1 gig = ? mb 1 gig = ? kb If you ...
  A: I'm a transitive property sort of a person, so here it goes: 1,024 Bytes = 1 Kilobyte (KB) 1,024 KB ...
HELP with cleaning power supply please!!3/5/2008
  Q: how exactly do i clean the dust.from the inside of my computer?
  A: Hey John, One of the best ways to clean out the dust from my power supply is by using a can of air ...
Opening Word & Excel2/21/2008
  Q: I think I must have encoutered a macro error after importing documents... now each time I open Word ...
  A: I found a very in-depth article about this very issue. Depending on your version of Word or Excel, ...
Saving data on CD1/28/2008
  Q: I have hundreds of files on my hard drive and want to transfer them to CDs. I used to save them to ...
  A: To automatically activate a Windows XP computer to burn to CD (without going through Nero or another ...
Scanning1/23/2008
  Q: I have a HP Officejet 5610 All-in-one. I am new to scanning. Typically what I want to do is to scan ...
  A: With most computers (Windows, especially) there is a program called Paintbrush or Paint that will ...
chewing1/22/2008
  Q: hy, this is a dumb question but every comp iv ever owned and every one ive ever used has made a ...
  A: Hey Candi, Thanks for following up. Yeah, the computer DOES have a billion cords (it seems like ...
Photos to CD1/21/2008
  Q: Can you give me step-by-step instructions as to how to transfer photos from my camera to a CD? (I ...
  A: Here's a website that will help you with instructions on how to save files from your digital camera, ...
Computer1/19/2008
  Q: I have a question. I know you can do a CD image of a computer configuration to be able to reload ...
  A: Hey Joyel, First of all, my apologies. I set my vacation last week for this weekend (and I didn't ...
insufficient memory???1/15/2008
  Q: I have used a Surething CD labeler program forever for making labels for my discs. I like to use ...
  A: From my research, I found that checking your processor and seeing what the FSB (Front Side Bus) is ...
chewing1/15/2008
  Q: hy, this is a dumb question but every comp iv ever owned and every one ive ever used has made a ...
  A: My next guess would be that some of the drives are going bad (CD, Hard Drive [although I hope not], ...
chewing1/15/2008
  Q: hy, this is a dumb question but every comp iv ever owned and every one ive ever used has made a ...
  A: No question is a dumb question here :-) It might be your fan going bad (needing to be replaced). ...
insufficient memory???1/13/2008
  Q: I have used a Surething CD labeler program forever for making labels for my discs. I like to use ...
  A: From first speculation, it looks as though your 10.1 megapixel camera is using up almost twice as ...
computer wont turn on1/12/2008
  Q: I HAVE A SONY VAIO, MODEL VGC RB43.IT DOESNT WANT TO TURN ON, EVERYTIME I CONNECT THE POWER CORD ...
  A: Eventhough you have a green light blinking, you can still have broken power cords and power ...
BIOS SETUP1/10/2008
  Q: In the bios setup screen(Blue screen that appears when we press del key or F2...while booting)... we ...
  A: Don't know if anyone already answered your question (just grabbed it from the general pool of ...
General1/9/2008
  Q: I have recently been going through my programs and downloads to see what I can get rid of. I am ...
  A: First to answer some of those "what are these things" questions: -- ADOBE READER -- This is a ...
Shortcut1/5/2008
  Q: Is it possible to set up a key - like one of the "F" keys -to print something that I use frequently. ...
  A: There is a program I found on Download.com that is freeware (free to install and use) called ...
Shut down computer1/4/2008
  Q: When I turn my computer off it automatically turns back on. Why?
  A: There are a few possible reasons (starting from easiest to hardest to solve): 1) When going to ...
lotus smartsuite-print problem with 1-2-31/3/2008
  Q: It's a printing problem. I can print (where appropriate, of course) from everything on this program ...
  A: After doing some research, it seems that Lotus SmartSuite version 9.7 has compatibility issues with ...
Hyperlink from Word1/1/2008
  Q: I often have to hyperlink to many different internet pages from Word; I will split the screen so ...
  A: Try doing the following in your Word document: 1) Select "Options" from the Tools menu. 2) Select ...
Defrag.12/29/2007
  Q: I defragged today. A message came up saying it could not defrag all files. gave me a window to open ...
  A: This message often comes up when the drive that the computer is defragging is either a) too full or ...
transfering info.12/28/2007
  Q: I will be as concise as possible. I want to send all the info (songs-itubes)from my pc to my new ...
  A: If you want to use a USB cable, there is one specially designed to do this sort of thing. Check ...
Need help on Lotus 1-2-3 & yahoo messenger12/18/2007
  Q: I would like to know if Lotus 1-2-3 worksheets support Validation and conditional formating ( like ...
  A: My apologies for my late response... I had a personal issue that was unavoidable which has, ...
desktop background pics12/17/2007
  Q: How do I, or can I delete my desktop themes pictures that u use for screen savers. How is a picture ...
  A: Apologies for the delay... long story short, all things are better on my end. The desktop ...
word macros12/14/2007
  Q: i want to know if it is possible to use word macros on the internet, to control the mouse more ...
  A: I had some personal problems that threw me out of the loop for a while. They've, fortunately, been ...
saving to cd disk12/12/2007
  Q: I am trying to 'clean-up' a pc which has been slightly corrupted. To do this I saved to disk some ...
  A: My apologies for the delay... personal problems which are now, thankfully, resolved. Back to ...
Help!12/10/2007
  Q: I'm not sure who to send this question to so feel free to recommend someone else. My compaq presario ...
  A: First, my apologies for just getting to this question. Many personal things have come up, but are ...
downloading11/27/2007
  Q: how do i download just the music from a video? so i can play it on my CD player. thanks ANSWER: Hi ...
  A: Angie, I just found the following instructional video that shows how to record audio from video ...
downloading11/26/2007
  Q: how do i download just the music from a video? so i can play it on my CD player. thanks
  A: Depending on the type of video player you are using, you can simultaneously record using Windows ...
computer help10/22/2007
  Q: My elderly uncle called me down to his house today to look at his computer. He has a gateway p5 ...
  A: It looks as though you've gotten one of the "earlier" models of the Gateway Computer. The CMOS ...
Computer10/12/2007
  Q: how are you going? My name is Christina and I live in Australia. Thank you for taking the time to ...
  A: My apologies for my delay... I had been searching for a job and, just when I thought "Oh well, no ...

All Questions in This Category

     
About Us | Advertise on This Site | User Agreement | Privacy Policy | Kids' Privacy Policy | Help
Copyright  © 2008 About, Inc. About and About.com are registered trademarks of About, Inc. The About logo is a trademark of About, Inc. All rights reserved.