AboutShane Expertise Hello, my name is Shane. I currently work at a financial institution in customer service and sales. I am able to answer most questions you have regarding banking products and services, how to use them, and what products may benefit you best. I can also help you to weigh the risks of various types of savings vehicles such as questions pertaining to CDS, money market accounts, etc. Feel free to ask and I promise I will do the best I can to answer.
Experience Customer Service and Sales call center experience. Assists in training new hires for customer service. Well versed with FDIC policies, banking compliance laws, and a wide variety of product knowledge.
Organizations American Association of Medical Assistants
Education/Credentials High School Graduate and Medical Assisting Diploma
Awards and Honors Significantly exceeds expectations annual review from the bank I presently work at
Expert: Shane Date: 4/11/2008 Subject: bank closed
Question my friend had a insured policy for his mother but the bank closed down and has changed several times. is it worth it to go Thurs the trouble of finding this bank and how would i go about doing this.
Answer Hi Leslie,
Generally a bank sells insurance on behalf of insurance companies. For example, the bank I work for sells insurance on installment loans, etc but they are underwritten by a different company. If they provided you paperwork, there should be a number and a name of the company that underwrites this policy, otherwise you could go to www.fdic.gov and they should be able to provide a step by step of what to do in the rare case that particular bank is actually the underwriter. If that bank has merged with another institution, you would want to call them because the information should have transferred over.
