AboutJim Meadows Expertise I can respond to most questions concerning consumer and business relationships with US financial institutions. My expertise touches on deposit and loan issues and particularly on strategies to navigate through bank policies personell and practices. I have a degree in Economics, attended law school, Graduate Shool of Banking, and Commercial Lending and Compliance Schools.
Experience I have twenty years experience as a bank CEO. Most of those years were spent operating a bank focused primarly on serving consumer/retail needs. I helped pioneer deposit and loan products for low/moderate income individuals. I currently serve on multiple bank boards and am Chairman of a Commercial Bank in Atlanta.
Expert: Jim Meadows Date: 7/26/2008 Subject: Closing of Account online.
Question QUESTION: Hi,
I was working in a corporate industry, where I have opened an account in Citibank as savings account ( was not actually using it). I resigned and I am in other country now. I am not able to close the account when I was leaving. I have cleared the account and I want to close it now. Is this possible? If yes, how can I do that?
ANSWER: Nalini, You say you cleared the account. I'm guessing that means that you withdrew the balance. You should be able to go to the "contact us" section on the www.citi.com site and either email or call to proceed with closing your account. Jim
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QUESTION: Hi,
Thank you very much for your response. It helped. Yes, I have withdrawn the entire amount from my account. Can you please send me the email id of the person to be contacted to close the Account? It will be more helpful
Thanks in advance.
Regards,
Nalini C
Answer Nalini, From outside the US you can call collect 1.210.677.0065 or write:
Citibank Client Services
Citi Inquiries
100 Citibank Drive
San Antonio, TX 78245
In order to email customer service you would need to log on to citi.com and sign in with your username and password.
