AboutShane Expertise Hello, my name is Shane. I currently work at a financial institution in customer service and sales. I am able to answer most questions you have regarding banking products and services, how to use them, and what products may benefit you best. I can also help you to weigh the risks of various types of savings vehicles such as questions pertaining to CDS, money market accounts, etc. Feel free to ask and I promise I will do the best I can to answer.
Experience Customer Service and Sales call center experience. Assists in training new hires for customer service. Well versed with FDIC policies, banking compliance laws, and a wide variety of product knowledge.
Organizations American Association of Medical Assistants
Education/Credentials High School Graduate and Medical Assisting Diploma
Awards and Honors Significantly exceeds expectations annual review from the bank I presently work at
Expert: Shane Date: 7/21/2008 Subject: forced closure of checking account
Question I have had an account at a local bank for over a year and a half now--and have just gotten to ask for a Visa check card. They did issue an ATM card. They are giving me all kinds of excuses about a complaint from Chexsystems, etc., etc. I believe that they are about to close my account. F.Y.I., I did send a letter to Chexsystems to ask about the complaint--have had no reply in about two months. I've also looked at the background of my bank and noted that it is having problems in the mortgage department--can this be a reason? No, I do not have any other kind account with this bank. Also, I have NEVER overdrawn my account or had a problem of that sort.
Answer Hi Bob,
I dont believe they can threaten to close your account if you already have one open. However, they can refuse a checkcard based on previous bank account history that has been reported to chexsystems. This could be an account that you had once yourself that resulted in bad standing or another account that you were a co signer on. For example if you were to co sign on a child's account and they were to overdraw it, you too would be reported to chexsystems. The mortgage crisis issue would have no impact on the banking side of things. This crisis is a nationwide issue, not just to any bank. I work for National City myself. We are feeling a little bit of that mortgage crisis as well but has had no impact on regular deposit banking. Most banks have their mortgage and regular banking side divided so one does not effect the other. It is not uncommon to be given an atm card only if there is a chexsystems record out there. I understand that you wrote them a letter and havent heard back, they truly are the only ones who can rectify this for you.
