AboutShane Expertise Hello, my name is Shane. I currently work at a financial institution in customer service and sales. I am able to answer most questions you have regarding banking products and services, how to use them, and what products may benefit you best. I can also help you to weigh the risks of various types of savings vehicles such as questions pertaining to CDS, money market accounts, etc. Feel free to ask and I promise I will do the best I can to answer.
Experience Customer Service and Sales call center experience. Assists in training new hires for customer service. Well versed with FDIC policies, banking compliance laws, and a wide variety of product knowledge.
Organizations American Association of Medical Assistants
Education/Credentials High School Graduate and Medical Assisting Diploma
Awards and Honors Significantly exceeds expectations annual review from the bank I presently work at
Question I bank with Wachovia and set up with online Bill pay to pay a bill on a particular day. Wachovia sent out a paper check with the date requested for payment. It got to the payee a day earlier and was deposited which caused other items to bounce. Called the payee and they claim that it is illegal to write a post dated check. What can I do...
Answer unfortunately there is nothing you can do, post dated checks are not honored, the bank had every right to cash the check the day they received it. You may be able to call Wachovia and ask if they would be willing to waive any of the fees, but note this would be a courtesy on their end, not an obligation
