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About Paski K. Paskaradevan
Expertise
I have 3 + years in Lotus Notes application development. I am a CLP R5 Application Development. I can answer any question pertaining to application development.

Experience
R5 CLP. In addition, I have a bachelors degree in Engineering and a MBA.
 
   

You are here:  Experts > Internet/Online > Email > Using Lotus Notes > Looking for automatic Mail-In Database Inbox refresh on new mails

Topic: Using Lotus Notes



Expert: Paski K. Paskaradevan
Date: 5/28/2008
Subject: Looking for automatic Mail-In Database Inbox refresh on new mails

Question
Hi,

we are using Notes 5.6.1 (clients) and have problems with inboxes of server-based mail-in databases.

If there is new mail in the inbox of a mail-in database that's not replicated locally (concurrent server access by a group of people) there is no refresh of the inbox view.

In my eyes it makes no sense that each user has to manually update the view by clicking into the top-left part of the window in order to even see if there are new mails.

I know that notes has the option to refresh inbox view of personal inboxes on new mail
(User Preferences/Mail/General/When New Mail Arrives/Automatically refresh Inbox). Is it possible to do something similar for Mail-In inboxes? All I got is the info that this is possible for local replicas - which doesn't help a lot as it defeats most of the advantages server-based replicas have.

It would be great if you could shed some light on this and maybe point me to a solution.

Thanks in advance and best regards,

Mike

Answer
Hi,

Is the inbox view you are talking about a view or a folder?

If it is a view, can you check the view properties in the designer and see what setting is there for the index rebuilding (For new documents to show in a view, the view index need to rebuilt.). That will give you a clue as to what is wrong.

Let me know what you find.

Thanks and regards.

Paski

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