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About Paski K. Paskaradevan
Expertise
I have 3 + years in Lotus Notes application development. I am a CLP R5 Application Development. I can answer any question pertaining to application development.

Experience
R5 CLP. In addition, I have a bachelors degree in Engineering and a MBA.
 
   

You are here:  Experts > Internet/Online > Email > Using Lotus Notes > Decrepaion Key

Topic: Using Lotus Notes



Expert: Paski K. Paskaradevan
Date: 11/23/2007
Subject: Decrepaion Key

Question
QUESTION: Hi,
One of my user having the problem
"you cannot access portion of this documentbeacouse it is encrypted and was not intended for you or you do not have the decry"
This error comes when try to switch ID

Pls.Give solution

ANSWER: Hi,

Part of the document was encrypted by an encryption key. Your new id does not have that encryption key. So, to solve this, you should get that encryption key for the ID.

Regards.

Paski

---------- FOLLOW-UP ----------

QUESTION: hi,
thanks,but how can i get the encryption key for the id

Regards,
Ratnakar

Answer
Hi,

The other person have to send you the encryption key.

How the person can you the encryption key is clearly explained in the notes help. I do not want to explain it here. It will be like re inventing the wheel.

I strongly advice that you check the notes help. It will save you lots of time.

Regards.

Paski

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