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| Subject | Date Asked | Expert |
| vacuum for shag carpet | 2/3/2012 | Lisa |
| Q: So happy to have some feedback from someone who actually knows what they're talking about! We just ... A: Your carpet sounds so lovely! I bet it's great to wiggle your toes in. I do know of the perfect ... | ||
| Royal(Dirt Devil) carpet control | 1/31/2012 | Lisa |
| Q: I have a Royal(Dirt Devil) model UD40180. It appears that the carpet control does not work or is ... A: Ron. I guess I took so long getting back to you because I really didn't understand your question ... | ||
| Electrolux 6500 SR Model C102D | 1/17/2012 | Roger Potts |
| Q: Answer I need to know how to open the unit to do the instruction below. Thank you. Did you check ... A: This is a repair that should only be done by a trained/qualified vacuum service tech. The cost of ... | ||
| Vacuum cleaner | 1/8/2012 | Lisa |
| Q: We have a Electrolux Z4712A2 vacuum cleaner that has started sparking and flashing from the brushes. ... A: and thanks for your question. My knowledge is limited to the newer versions of Electrolux, for ... | ||
| pariot vacuum | 12/17/2011 | Roger Potts |
| Q: Help, I have had mine for 15 years and it is hands down the best. Ijust ordered a new hose 106. and ... A: Like many of the high end vacuums, the Patriot (new)can only be purchased from a dealer/store. The ... | ||
| Kenmore Progressive Vacuum | 12/16/2011 | Lisa |
| Q: We have a green Kenmore progressive vacuum (model # 116.25914507) that we bought probably about 5+ ... A: I apologize for the delay in responding. Holidays are brutal for us. If you were to send me the ... | ||
| Hoover Windtunnel suction problem | 12/14/2011 | Lisa |
| Q: I have a Hoover Windtunnel upright self propelled bagless vacuum, model # U6616-900. I have had it ... A: and thanks for your question. We've been seeing quite a few of these recently. I think, maybe on ... | ||
| agitator (brush) motor | 12/11/2011 | Roger Potts |
| Q: Hoping you can point me in the right direction. My wife sucked up a large plastic bag with our ... A: The motor doesn't run at all? If not, it's possible it did burn out, but the belt usually breaks ... | ||
| Hayden central vac system | 12/1/2011 | Lisa |
| Q: My premier model Hayden super vac system surges at the toe kick sweep and no where else. I have ... A: and thank you for your question. When you write, "surges," do you mean the voltage surges? Or the ... | ||
| Hoover self posered bagless | 11/25/2011 | Lisa |
| Q: I Lisa I have a U5446900 Hoover and I have no suction when vacuuming. The wand has vacuum. While ... A: John. I apologize for the delay in responding, the holiday and all.. I looked this model up on ... | ||
| hose w/ valve | 11/10/2011 | Lisa |
| Q: I have a Hoover Windtunnel Bagless unit (self propelled). It's about 3-4 years old. When I run ... A: I am so sorry this question went to the question pool and I was not notified. YES! Your flappy ... | ||
| Electrolux LE switch | 10/24/2011 | Roger Potts |
| Q: I have an Electrolux LE canister vacuum. About 20 years old maybe? (I bought it used.) The power ... A: Due to the potential cost if the switch isn't installed correctly, including burning up machine or ... | ||
| human hair caught in vaccum roller | 10/6/2011 | Lisa |
| Q: I have to cut off the hair around my upright roller brush every time I use it. What can I buy that ... A: and thank you for your question. Ah, the beauty of long flowing hair, the agony of the vacuum. ... | ||
| Dyson Belt | 10/3/2011 | Lisa |
| Q: I am not sure if you can answer this, or even if you want to. If you can't, I understand. I am an ... A: Bob, My apologies for the delay, but I come bearing gifts. Here is a link to a great guide that ... | ||
| Dyson Belt | 10/2/2011 | Lisa |
| Q: I am not sure if you can answer this, or even if you want to. If you can't, I understand. I am an ... A: Of course I want to answer your question! However, without the model number of your Dyson, I am at ... | ||
| Electrolux Epic 6500SR (C102D) | 9/10/2011 | Roger Potts |
| Q: My Electrolux Epic 6500 SR cuts out after about 10 seconds power on. Bag empty & filter clean. ... A: Did you check the hose for blockages? Turn the dial so the smallest dot lines up with the arrow. ... | ||
| Hoover SteamVac model # F58888-900 Series l 12.0 | 9/5/2011 | Lisa |
| Q: I have a SteamVAc SpinScrub that I bought in 2002. Have only used 3 or 4 times and not for the past ... A: Pam. Thank you for the followup with your model number. So let's get to it. First thing you need ... | ||
| Hoover SteamVac | 8/31/2011 | Lisa |
| Q: I have a SteamVAc SpinScrub that I bought in 2002. Have only used 3 or 4 times and not for the past ... A: and thanks for your question. Without the model number I regret I am unable to fully answer you. ... | ||
| aerus model C153A | 8/30/2011 | Roger Potts |
| Q: How do I disassemble an aerus model C153A Vacuum Cleaner? My Vac Cleaner shuts off quickly upon ... A: This is a common problem with this and a few other models Aerus/Electrolux made. It can often be ... | ||
| Brushes not spinning on Hoover Steam Vac Carpet Cleaner | 8/22/2011 | Lisa |
| Q: I have a Hoover Steam Vac SpinScrub Carpet Cleaner, Model F5914-900, and the brushes do not rotate. ... A: And thank you for your question. Okay, so if you haven't already taken it apart, let's just check a ... | ||
| re-set button on electrolux | 8/11/2011 | Lisa |
| Q: The power nozzle picked up a strap from a robe and stopped sucking. I removed the strap and pushed ... A: However, without a model number, I cannot confidently answer. If I had to, I'd wonder if the motor ... | ||
| Bissell Steam Cleaner | 8/6/2011 | Lisa |
| Q: I have had a Bissell Pro Heat Steam Cleaner for about 2 years, model number 9500. My problem is that ... A: And what an unusual question it is. Every single day, I get asked exactly the opposite, "Why won't ... | ||
| Nonbrush vacuums | 7/29/2011 | Lisa |
| Q: I recently installed a tile flooring that asks specifically for a non brush vacuum be used. I have ... A: Congrats on the new floor! Let's get right to that, okay? I'm almost 100% certain that what the ... | ||
| orick beater bar brush all gummy | 7/25/2011 | Lisa |
| Q: I've had different sweepers and they all do this. get gummy beater bar brushes that leave black ... A: You've asked me a question that begs many questions back to you. When you write, "gummy" what ... | ||
| Replace vacuum cleaner on off swith | 7/15/2011 | Lisa |
| Q: I have a Hoover Supreme Mach 3.3 Wind Tunnel vacuum cleaner U-5445-900. Please give me instructions ... A: Okay, so did you go to searspartsdirect(dot)com? If not, please do so. Drop the hyphen in your ... | ||
| Replace kenmore canister vacuum hose | 7/10/2011 | Lisa |
| Q: We have a Kenmore Canister vacuum model 116-2140090. The hose finally gave way and now has a slit ... A: Sorry for the delay, researching and remembering how to do this one. I assume you went to ... | ||
| Vaccuum for Frieze Carpet | 7/8/2011 | Lisa |
| Q: We recently purchaced frieze carpet from Lowes's Home Improvement store. After a few months, our ... A: The solution for your Frieze dilemma is slightly less simple than it should be, due only to the ... | ||
| No suction on Hoover Wind Tunnel | 7/8/2011 | Lisa |
| Q: The model number on my vacuum is U5446900. The serial number is 180100010832, the series number is ... A: Cherie! Sounds like you've really done your homework. Okay, so we have no suction at all at the ... | ||
| Hoover Fold-Away Widepath Vacuum-Hose Clog | 7/7/2011 | Roger Potts |
| Q: I'm sorry if this is not one of the questions you specialize in,but like the title says, my Hoover ... A: Straighten a metal coat hanger. Bend end into an L. Insert into end of the hose and attempt to ... | ||
| No suction on Hoover Wind Tunnel | 7/2/2011 | Lisa |
| Q: The model number on my vacuum is U5446900. The serial number is 180100010832, the series number is ... A: I apologize for being soooo late with this answer! Let's get right to it! On some models, there ... | ||
| best vacuum and floor tool(s) for hardwood and berber carpet | 7/1/2011 | Lisa |
| Q: Lisa, In our home we have mostly hardwood and one large room with Berber carpet (looped, about 1/4 ... A: Glad to know some folks honestly read the answers! Thank you! I'm going to work backwards on your ... | ||
| best vacuum and floor tool(s) for hardwood and berber carpet | 6/29/2011 | Lisa |
| Q: Lisa, In our home we have mostly hardwood and one large room with Berber carpet (looped, about 1/4 ... A: I love these more than the repair questions! Which, perhaps unfortunately for me, your question may ... | ||
| Hoover Fold-Away Widepath Vacuum-Hose Clog | 6/28/2011 | Roger Potts |
| Q: I'm sorry if this is not one of the questions you specialize in,but like the title says, my Hoover ... A: Probably the best way to clear it is to use a shop vac or canister vacuum that has a blower. ... | ||
| Orek vaccum maintenance | 6/27/2011 | Lisa |
| Q: Recently I purchased an Orek XL from QVC with a warranty. Now I am having an issue with the ... A: and thanks for your question. I have an important question for you: When you write, "Recently I ... | ||
| Kirby G4 noise and smell | 6/23/2011 | Lisa |
| Q: I also have the loud noise and burning smell with my 16 yrs old Kirby. This is without the head ... A: Sorry for the delay in answering your query. The Kirby fan will have to be replaced, for sure. ... | ||
| Kirby G4 stopped working | 6/17/2011 | Lisa |
| Q: I have been using a Kirby G4 for a couple of years now (purchased used on ebay), and it's been ... A: So, okay, there's continuity in the cord. When you checked that, you moved the cord around in ... | ||
| patriot hybrid clean air vacuum model lr95215 | 6/15/2011 | Lisa |
| Q: Is the patriot hybrid really worth the $2000 price? Does it do what they claim or is this just ... A: and thank you for your question. Let me start by being very clear: I LOVE vacuums. No one else ... | ||
| kirby g5 | 6/3/2011 | Lisa |
| Q: on my kirby g5 i messed with the screws in the back of the transmission , now when i use it , the ... A: Landon. Okay, from what you've described, you've got at least two different issues here. The ... | ||
| kirby g5 | 5/30/2011 | Lisa |
| Q: on my kirby g5 i messed with the screws in the back of the transmission , now when i use it , the ... A: I am assuming you did get into it, correct? So you know how to disassemble your Kirby. So get it ... | ||
| Vacuum cleaner filter | 5/28/2011 | Lisa |
| Q: I have a bagless Hoover Elite. The dirt cup assembly empties out the bottom, and has a filter on ... A: Steve! Sorry for the delay. Okay, so the best way to explain this...Can you see pollen? Or ... | ||
Top Expert on this page
Please ask me any questions regarding the efficiency, durability, and value of 99.5% of today's vacuum cleaners, residential and commercial. I am able to help, also, with your residential carpet cleaners and vapor steamers. I cannot answer questions such as "how much should I pay for my vac?" "how often should I change the bag, belt, filter?" or "how often should I vacuum?" , etc. I also will not advise you how to use equipment for other than its original application; including any disassembly or modification not approved by the unit's manufacturer.
I am the owner of a well-established (sixty-plus years), family-owned & operated vacuum retail and repair business. We are a full service/warranty center for 99.5% of vacuums manufactured.
I, personally, have extensive hands-on experience with today's most popular vacuum cleaners, I have not only used the vacs in my own home, I have repaired them. I have been in the floor care industry for over 25 years.
Education/Credentials
I have attended many hours of certification seminars with the VDTA (Vacuum Dealers Trade Association). My education is, however, mostly hands-on, carrying on a sixty year old tradition in a brick and mortar 'mom & pop' location.

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