About Chris Morrison Expertise Installation of cards. Difference between card types. What card is best for your purpose. Driver problems. All video issues.
Experience 15 years experience with building, repairing and upgrading PCs. Technical support experience.
Organizations Help on the Net
Education/Credentials Associates Degree in Information Technology
A Certified
Expert: Chris Morrison Date: 4/12/2008 Subject: ATI conflict with modem?
Question Hi, Got a bit of an odd one.
I'm upgrading parts of my father-in-law's computer. The motherboard (Gigabtye GA-7IXEH) has a PCI graphics card (SiS 5598/6326) in the PCI slot, which I removed and put an ATI All-in-Wonder 128 Pro into the AGP slot. I downloaded the 'legacy' drivers that ATI recommended from their site for such an old card.
It all works fine when windows starts, (smooth display, faster response), but the ADSL modem (GlobeSpan USB ADSL LAN modem, comes with AOL) just sits in 'training' mode and won't respond further. So everything looks great, I just can't use the internet at all. Not good.
Thu upshot of this is that I've had to put the old card back in to go online and try and find out what the problem is. I can only think it's down to a driver conflict, but these are the drivers the ATI recommended I use. The Device Manager says the modem drivers are up to date too.
What I'm really asking is;
• Is this a common (albeit old, given the hardware) problem, and is it a driver issue?
Answer yea it's common.
First I would go to Gigabyte's website and download ALL motherboard drivers. Install them all (mostly any chipset drivers).
The shut down the PC. Open the case. Pull out the PCI video card and put it in another PCI slot. Enter the Bios settings and load the setup defaults. Save and exit. Check function with the modem. If there is a dial up modem in one of the PCI slots - pull it.
