About Chris Morrison Expertise Installation of cards. Difference between card types. What card is best for your purpose. Driver problems. All video issues.
Experience 15 years experience with building, repairing and upgrading PCs. Technical support experience.
Organizations Help on the Net
Education/Credentials Associates Degree in Information Technology
A Certified
Expert: Chris Morrison Date: 6/17/2008 Subject: 22
Question QUESTION: Hi Chris: I bought a 22" Westinghouse Monitor LCM-22w3 about one year ago. It works fine for day to day stuff, but when I want to play a DVD--it just won't work. The screen flashes black and then back to the Windows Media Player/Real Player. I was able to set it to the proper resolution when I got it so I thought the video card was fine. Today I tried again and got a message that it might be the video card needs updating. I can't find any info on this problem. Any ideas? Like I said it works fine all other times, even to watch streaming video online.
ANSWER: Easy enough.
You'll need to find what type of video card you have.
Right click my computer and choose manage. Scroll down to device manager. Expand display adapters. Write down the make and model.
If the card is Nvidia or ATI, get the driver from their website (free download).
If the video card is anything else, go to the computer manufacturer's website, support page, put in the model and/or serial and download the newest video driver. They may list several, thats why we wrote down the make and model.
Between the new driver and new codecs tha5t should solve the problem. Let me know if it does not.
---------- FOLLOW-UP ----------
QUESTION: Hi Chris: I downloaded the drivers. Mine is Intel 82915G/GV/910GL Express Chipset Family. I also downloaded the codecs. The same thing is happening. I even lowered the resolution, but the screen still flickers between the player and black. Any other suggestions?
Answer hmmmm.....
Make sure you have all the windows updates installed.
Also make sure you are using the newest version of media player (if using xp you need to install it, if using vista you already have it). http://www.microsoft.com/windows/windowsmedia/player/11/default.aspx
I had similar problems with DVDs in vista. I solved the problem by using another video player: http://www.videolan.org/vlc/
it players all major formats and I don't have the problems I had before.
