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About Chris Morrison
Expertise
Installation of cards. Difference between card types. What card is best for your purpose. Driver problems. All video issues.

Experience
15 years experience with building, repairing and upgrading PCs. Technical support experience.

Organizations
Help on the Net

Education/Credentials
Associates Degree in Information Technology A Certified

 
   

You are here:  Experts > Shopping > Computer Peripherals > Video Card Problems > Cant play video

Topic: Video Card Problems



Expert: Chris Morrison
Date: 6/6/2008
Subject: Cant play video

Question
hi
i down loaded a video tutorial dvd form ASK VIDEO(www.askvideo.com) of the software Reason.It uses its own player to play tutorials.But i cant play those videos because an error message comes(typical send or don't send message)and i have to close the application.I tried uninstalling me graphic card driver amazingly the video tutorial ran just fine.now i can see the problem is with my graphic card driver.i cant run without the driver because it stuck when mowing windows.but with the driver i cant rum that tutorial.My graphic card is a MSI Geforce 7300 256MB(turbo cache).can you please help me with this?i'm totally dissapointed.
thank you

Answer
Where did you download the driver from?
If you got if from MSI - well lets just say their drivers are not up to par and cause problems.
Go directly to Nvidia's website and download the newest drivers for you card. (7000 series).
You'll get much better performance from the card with that driver too.
make sure you install the driver by doing the following:
Go to device manager- expand display adapters - right click you card and choose remove, uninstall.
Go to add remove programs and uninstall all Nvidia software
Reboot. Cancel the hardware wizard.
Install the driver you downloaded.
The reason for this is when a driver is installed and you update by installing a new driver - it only updates some files. this way you put in all new files.
You may also want to install a codec pack - its free
http://www.free-codecs.com/K_lite_codec_pack_download.htm
Download and install cleanup
http://www.stevengould.org/index.php?option=com_content&task=view&id=29&Itemid=2...
run that and say no to demo mode - then defragment your hard drive
Reboot and try the video again.

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