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About Bobbert
Expertise
I can answer technical questions about installation, use, and maintinence of most 3D Graphics hardware, and software. I can offer assistance with overclocking (while I do not suggest overclocking while under warranty) and I can give assistance with more complicated problems to the full extent of my abilities.

Experience
I have been into computer hardware, especially 3D graphics and the hardware that drives them, for a number of years. I have knowledge in installation, use, troubleshooting, purchase suggestions and over clocking.


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AllExperts.com - Graphic Accelerators

 
   

You are here:  Experts > Shopping > Computer Peripherals > Video Card Problems > Video Card Problem

Topic: Video Card Problems



Expert: Bobbert
Date: 6/2/2008
Subject: Video Card Problem

Question
QUESTION: I am currently having a problem with an nVidea GeForce FX 5500 AGP. This card has a DVI port, an S-Video port, and a VGA port. The VGA port is working fine with my old CRT, but I just got an LCD monitor with a DVI port. This is the monitor's only input port. When I removed the VGA monitor and plugged in the DVI monitor, I got no signal. Not one to give up easily, I then tried using a VGA to DVI adapter and the CRT, but still recieved no signal through the DVI port. Furthermore, I had to turn off the PC to get signal through the VGA port again. What can I do to get my DVI port to work?

ANSWER: Are you connecting to the DVI port with the system on or off (have you tried connecting with the system off, and booting up). Do you want both monitors working, or just the one?

The simplist fix would probably be a VGA to DVI adapter, to connect the DVI monitor the VGA port, although getting the DVI port itself working would be the more ideal solution (if the port is infact damaged, that points to card damage, personally I don't like running damaged hardware, but for some, replacement isn't an option, and if it hasn't been working for some time, I don't see it causing any further damage to continue running it as such (although you might consider getting it replaced under warranty, if it still has warranty time left)).

-bob


---------- FOLLOW-UP ----------

QUESTION: I am connecting to the DVI port while the computer is off. I only want to run the one monitor. I had considered the adapter(and will probably end up doing that). I only bought the card last year, but I have no warranty. I did connect both monitors and windows recognized that another monitor was present - but I still couldn't get it to see anything. Thanks for the advice so far. Is there anything else I can do?

ANSWER: When windows detected the other monitor, if you told it to display on that monitor (extend display), what was the result? Does the LCD support VGA connection (does it have a VGA connector on the back, if so, you can just get a VGA cable).

-bob


---------- FOLLOW-UP ----------

QUESTION: Windows did not give me the option of extending the display. If the monitor had a VGA connector, I wouldn't be asking this question. Where would be te best place to find a DVI to VGA adapter (for someone with a low budget)?

Thanks so much for the help.

Answer
http://www.newegg.com/Product/Product.aspx?Item=N82E16814999901 That, or something similar should work, most computer shops like PC Club should also sell such adapters, expect higher prices, but you don't have to pay shipping (so it should balance out).

-bob


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