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Video Card Problems/Dedicated video memory 0mb, system video memory 0mb, Is my intel and nvidia graphic cards are not working ??


System configuration : hp model - 15-r014tx, i5, 4gb ram, 2gb NVidia, intel graphic adapter, windows 8.1.

When I right click desktop > screen resolution > advance setting. It shows following information.

Intel(R) HD graphic adapter Information:
Total Available graphic memory - 1792 mb
Dedicated video memory - 0 mb
system video memory - 0 mb
shared system memory - 1792 mb

But when i give command "dxdiag" in run, it shows following:

Card name: Intel(R) HD Graphics Family
Display Memory: 4008 MB
Dedicated Memory: 1994 MB
Shared Memory: 2013 MB

So my questions is that is my intel graphic cards not working properly ?? and also want to check is my NVidia graphic card is working good ??

The Intel adapter does not have dedicated onboard memory, it shares memory with the system RAM, and that's what it's reporting. The nVidia controller is likely a "switchable" which means it only invokes when 3D applications call upon its driver - start a 3D application and it should engage. You can use GPU-Z to see more information about installed graphics adapters in the system as well.


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I can answer technical questions about installation, use, and maintinence of most 3D Graphics hardware, and software. I can offer assistance with overclocking (while I do not suggest overclocking while under warranty) and I can give assistance with more complicated problems to the full extent of my abilities.


I have been into computer hardware, especially 3D graphics and the hardware that drives them, for a number of years. I have knowledge in installation, use, troubleshooting, purchase suggestions and over clocking.

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