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About Steve Young
Expertise
I will answer questions on residential water treatment, i.e. use of softeners, filters, reverse osmosis systems, disinfection, iron and/or sediment removal and other issues facing the homeowner.

Experience
I have worked in the water treatment area for 30 years. I have specialized in the design of reverse osmosis, deionization, and water softening units. I have also done work in water quality and stream and river remediation as it relates to the Clean Water Act.

Organizations
I am currently serving as an Expert for Home Improvement, Travel (New Mexico) and Travel (North Carolina)

Education/Credentials
BS Environmental Biology

You are here: Experts > Industry > Water Quality > Water Quality > water softener problem

Water Quality - water softener problem

Expert: Steve Young - 10/29/2009

Question
I have a Kinetico K30 water softener. It has been working fine for about 18 years. Now when the unit is about to regenerate/clean, the water pipes close to the unit vibrate. I overcome this by either turning the by-pass valve on and off OR by manually rotating the control disk until the water begins to run at the drain. I am getting conflicting messages from the supplier it coud be the head - it could be the resin in the filter tanks ???????

Any suggestions/help would be much appreciated.

Thanks

Answer
Hi Jim,
It sounds to me like it's in the valve assembly. I can't imagine how the resin would cause this. That's a new one on me!
I would talk with Kinetico and find out how to check the control valve assembly. It may just need to be cleaned or some other internal part needs to be replaced.
That's all I can think of that would cause this. Let me know if you have any questions or if there is something else I can help you with.
Take care,
Steve

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