| Subject | Date Asked |
|
| Rainwater purification | 11/23/2009 |
Q: I was very interested in your rainwater purification project. Is it true that rainwater has less ...
A: I'm not sure what you mean by my rainwater purification project. I have no such project, nor have I ...
|
| cloudy water | 11/23/2009 |
Q: one month ago 2 lots away from our well, a new neighbor had a well drilled, maybe its a coincidence ...
A: If I understand you correctly and the water completely clears up after sitting for a few minutes, it ...
|
| Water pressure/Sediment issue | 11/19/2009 |
Q: Steve, I have been dealing with well issues since moving into my house in 2002. My builder had a ...
A: Yes, I have heard of them. There is a company called Lakos which makes sand separators. Here is ...
|
| water softener problem | 10/29/2009 |
Q: I have a Kinetico K30 water softener. It has been working fine for about 18 years. Now when the ...
A: It sounds to me like it's in the valve assembly. I can't imagine how the resin would cause this. ...
|
| air in lines after replacing well pressure tank | 10/25/2009 |
Q: A plumber replaced an old galvanized pressure tank with a new flexcon industries h2p120, 119 gallon ...
A: Boy that's too bad that the plumber didn't take care of that! It could be a number of things that is ...
|
| heavy metals in rain water | 10/22/2009 |
Q: I plan on building a low cost water filter in thailand. I will collect the rain water from the roof ...
A: Providing that the roof is clean and won't rust, the water that you get from this method should be ...
|
| Water softeners used w/ spetic systems | 10/22/2009 |
Q: I live in central Kentucky, where the water is terribly hard and considered a plumbers dream! ...
A: I would recommend the units from Sears. They are good all around systems and the good thing about ...
|
| Water softeners used w/ spetic systems | 10/21/2009 |
Q: I live in central Kentucky, where the water is terribly hard and considered a plumbers dream! ...
A: There are opposing views on whether or not a water softener will negatively affect a residential ...
|
| brown water/pressure tank | 10/19/2009 |
Q: Okay, here is our enigma. We moved into this house a little over a year ago. Not a lot of water ...
A: I'm pretty sure you have more than one thing going on with your system. First of all, if you had a ...
|
| green stains | 10/18/2009 |
Q: We have 2 1/2 bathrooms plus a washer. We have copper piping running to all of them. We get green ...
A: I would suspect that the green stains are caused by the copper piping. When copper pipes are ...
|
| Cistern Maintenance | 9/9/2009 |
Q: My question concerns my 1,500 gallon cistern. The cistern is connected to our well, and we use the ...
A: I think I had better come and do a "house call" to look at your situation personally! Your place ...
|
| potassium chloride/water softener side affects | 9/8/2009 |
Q: I recently moved into a house with a water softener. I had someone come out and show me how to ...
A: I am not aware of any side effects like you describe being attributable to using KCL (Potassium ...
|
| Well curiosity | 9/2/2009 |
Q: My family and I had recently been told to bleach our well because a small amount of choliform in the ...
A: Jones, First of all finding Coliform bacteria in your well is something you should be very concerned ...
|
| Well water contamination | 9/1/2009 |
Q: I have a residential drilled well 150' deep, with a 67' casing. Pump is at the bottom of the well. ...
A: You can definitely rule out the Welltrol. It is lined with a butyl rubber that lasts forever! If ...
|
| Grey & cloudy well water | 8/24/2009 |
Q: Just today I came home to grey water in my toilet. Before you knew it, It was all throughout the ...
A: I really cannot tell you anything without much more information. You should get a water analysis as ...
|
| Well system | 8/24/2009 |
Q: My well of 12 years had such a high salt content that the well man said I needed a new well. I did ...
A: I have several questions and need more information. First of all, did you add chlorine to the old ...
|
| Clear water iron | 8/21/2009 |
Q: How much, or how little, iron can cause staining of showers and sinks? I have a moderate staining ...
A: Absolutely that amount of iron in the water will cause staining. I have found that even levels as ...
|
| Water Softener regeneration | 8/17/2009 |
Q: I have a water softener that has worked very well for years. This morning the water tasted salty. ...
A: I don't see how using a lot of water would have affected the softener either way. Unless your well ...
|
| Scheme Water Quality | 8/12/2009 |
Q: We live on the west coast of Australia (Geraldton). Our local water supply (Scheme or Shire) has ...
A: Your water is only moderately saline and presents no real health concerns based on the sodium and ...
|
| Water issues | 8/10/2009 |
Q: I have many questions so maybe you can answer some if not all of them. We live in the country with a ...
A: There can be several reasons for this: you may have a small leak in the bladder of the pressure tank ...
|
| Water issues | 8/9/2009 |
Q: I have many questions so maybe you can answer some if not all of them. We live in the country with a ...
A: If your current tank is 5 feet tall and 2.5 feet in diameter, the capacity of that tank is about 175 ...
|
| salt in well water | 8/8/2009 |
Q: I am building a new home and come to find out my well has salt in it. I've been told i can do RO or ...
A: I need more information to answer this question. What do you mean by 1 gallon per minute? Is that ...
|
| water smell | 8/7/2009 |
Q: Our well is 4 yrs old in upstate NY. The ph was about 6.75 and all tests for bacteria etc were ...
A: Do you have a water analysis of your well water that you can share with me. I am curious about a ...
|
| water smell | 8/6/2009 |
Q: Our well is 4 yrs old in upstate NY. The ph was about 6.75 and all tests for bacteria etc were ...
A: Is there any sediment in the water? You only have the filter on the hot water is that correct? ...
|
| home water softener | 8/6/2009 |
Q: My city water has 170 ppm, 10 grains hardness. I have a 4 year old home, just bought it. I want to ...
A: Great questions! You obviously know how to problem solve and assess situations in a very effective ...
|
| iron in well water | 8/5/2009 |
Q: We have whole house water filter on the water line from our well to the Big Iron Iron Eater unit. We ...
A: I thought 8000 sounded LOW! 800 gallons seems way too low to me. Have you had the company that ...
|
| iron in well water | 8/5/2009 |
Q: We have whole house water filter on the water line from our well to the Big Iron Iron Eater unit. We ...
A: I'm trying to figure out if there is a problem with the "Big Iron Eater" (whatever that is - I've ...
|
| Order of treatment equipment | 6/4/2009 |
Q: I moved into a new home with well water a few years ago. My current water treatment is well ...
A: If the only reason for using Chlorine is the removal of the sulfur smell then the need for extended ...
|
| Iron and air in residential well water | 6/3/2009 |
Q: We just moved into a new construction home in January. We have a personal well on our property and ...
A: I need to look at a complete water analysis of your well water. Do you have one? If so, please ...
|
| Low pressure, bladder tank, hard water | 6/3/2009 |
Q: We are experiencing very low water pressure. I think we have a bladder tank failing. We have very ...
A: Water hardness (Calcium and Magnesium) is actually dissolved in water and therefore not removed by a ...
|
| Sediment in water | 5/28/2009 |
Q: A few months ago we had a new water heater installed. Every since then we get black specs or flecks ...
A: I can't see any connection between the installation of the HW heater and the black specks. Since ...
|
| heavy silt in well water | 5/28/2009 |
Q: Just a week ago we started seeing very very heavy silt in our well water. Our well is 108 feet ...
A: I don't think changing the filter is going to have any effect on your water problem. It is going to ...
|
| Sulphur in Water | 5/23/2009 |
Q: We have installed a solar hot water system on our roof and are experiencing odour from the hot water ...
A: It appears to me like you may have an iron or sulfur bacteria problem in the solar system. The ...
|
| Sulphur in Water | 5/22/2009 |
Q: We have installed a solar hot water system on our roof and are experiencing odour from the hot water ...
A: I need a little more information. Is this a closed system or is the water being heated for your use ...
|
| well and filtration | 5/21/2009 |
Q: My husband and I have just purchased a home supplied by drilled well. The water smells (sulphur) and ...
A: I have adid the people from HomeWaterPurifiersAndFilters.com tell you why you would need the UV ...
|
| Sediment in water | 5/21/2009 |
Q: A few months ago we had a new water heater installed. Every since then we get black specs or flecks ...
A: I'm not sure what you mean when you say when the water softener runs at night every week or so. ...
|
| Water Softeners, Reverse Osmosis and Sea Water | 5/8/2009 |
Q: We have been 6 years trying to obtain quality drinking water from our home. We purchased an older ...
A: OK, I understand. However, there is now no way I can possibly tell you, with any degree of ...
|
| Water Softeners, Reverse Osmosis and Sea Water | 5/8/2009 |
Q: We have been 6 years trying to obtain quality drinking water from our home. We purchased an older ...
A: Boy you have had some problems!! Can you tell me the Brand and Model # of the RO system that you ...
|
| black (plastic) resdiue in water | 5/7/2009 |
Q: Our well in Solano County, CA has recently started to have a black- plastic shavings appearance- ...
A: It was great, thanks! I'm actually leaving for another short one in a few days. My business is slow ...
|
| High TDS | 5/7/2009 |
Q: We purchased a house a year ago with a dug well in the basement. It is 30 inches in diameter and 12 ...
A: Without getting too deep into water chemistry let me try to explain something to you. TDS is the ...
|
| municipal water issues | 4/29/2009 |
Q: I have a municipal water supply for the first time after purchasing a home in Jan 07. This is the ...
A: Mike, It's obvious to me that the Besco representative is not giving you the kind of service and ...
|
| municipal water issues | 4/28/2009 |
Q: I have a municipal water supply for the first time after purchasing a home in Jan 07. This is the ...
A: When you say that you changed the setting to 10 and everything was OK I need to know what you are ...
|
| black smearing sediment | 4/27/2009 |
Q: Last year we had out new well drilled,everything new from well to faucets. When we first used it , ...
A: Sounds to me like you have iron bacteria in your system. This kind of bacteria is not harmful to ...
|
| odor and black residue in well water | 4/27/2009 |
Q: Our well is 3 years old, 150 deep, submersible pump-30+ gal per minute. This is a second home; ...
A: I am almost certain that your problem is a result of iron bacteria. You sure have all the symptoms. ...
|
| odor and black residue in well water | 4/26/2009 |
Q: Our well is 3 years old, 150 deep, submersible pump-30+ gal per minute. This is a second home; ...
A: Please describe how you have been chlorinating your system. Be as specific as you can. I am almost ...
|
| Well water - bicarbonate alkalinity | 4/25/2009 |
Q: We recently had a well installed at our home in SW Colorado. Analytical results of the water ...
A: I cannot read the water analysis and I really need to for providing you with an accurate answer. ...
|
| Water stains | 4/25/2009 |
Q: WE lived in the home for 37 years. Well pump is 135 feet below the surface. Depth of water in well ...
A: It sure sounds to me like your problem is iron and manganese. It could be manganese alone if that ...
|
| Water stains | 4/23/2009 |
Q: WE lived in the home for 37 years. Well pump is 135 feet below the surface. Depth of water in well ...
A: Did the guy that tested the water tell you what the pH and iron values were? If so, let me know ...
|
| Replacing a Well & Pump | 4/23/2009 |
Q: I need some guidance. Last week water stopped flowing into the house. Apparently the submerged pump ...
A: Well, if indeed the bladder was "gone" it is true that you have to replace the tank and he is ...
|
| odor and black residue in well water | 4/11/2009 |
Q: Our well is 3 years old, 150 deep, submersible pump-30+ gal per minute. This is a second home; ...
A: Let me ask you ayou said after a runoff the problem returns. Are you saying that the runoff water ...
|
| treating used water | 4/11/2009 |
Q: I was saving the laundry waste water in a tank and using it for the toilet flushing. Since I was ...
A: OK, I'm with you now. That is very odd - I don't know if there is something in the tap water that is ...
|
| treating used water | 4/10/2009 |
Q: I was saving the laundry waste water in a tank and using it for the toilet flushing. Since I was ...
A: I do not understand your question. You were using rain water for your laundry and saving that, then ...
|
| Replacing a Well & Pump | 4/9/2009 |
Q: I need some guidance. Last week water stopped flowing into the house. Apparently the submerged pump ...
A: First of all, did they tell you why the tank needed to be replaced? That is pretty unusual for the ...
|
| holding tank | 4/8/2009 |
Q: I have bought a house that has a 480gal water holding tank for my well. it has built up a slimy ...
A: Are you saying that there is a water softener but that the water coming out of it is hard? In other ...
|
| Well water | 4/2/2009 |
Q: Mr. Young, We purchased a home in St. Paul, MN about 18 months ago that utilizes well water. The ...
A: The main problem is that your water softener isn't working. There is no way that you should have ...
|
| holding tank | 4/2/2009 |
Q: I have bought a house that has a 480gal water holding tank for my well. it has built up a slimy ...
A: What does the slimy coating look like? What color is it? And one more thing: Is there any odor ...
|
| hard water | 4/1/2009 |
Q: We recently moved to a new home in the country. The previous home had hard water and we never had a ...
A: Well, should you decide to become pregnant then you will need to take measures to limit the amount ...
|
| hard water | 3/31/2009 |
Q: We recently moved to a new home in the country. The previous home had hard water and we never had a ...
A: Do you have any babies at your house or do you plan on having any while you are living there? I am ...
|
| hard water | 3/30/2009 |
Q: We recently moved to a new home in the country. The previous home had hard water and we never had a ...
A: I really need to know the hardness concentration. Water hardness is the total amount of Calcium and ...
|
| well or cistern? | 3/29/2009 |
Q: we are looking at buying some property that currently does not have the well plumbed to the house. ...
A: Are you looking at the RO system just for drinking water only? Nothing else? How many people are ...
|
| well or cistern? | 3/29/2009 |
Q: we are looking at buying some property that currently does not have the well plumbed to the house. ...
A: This is an easy one! Go for the deep well. Even if there is some natural gas in the water you just ...
|
| RO system sediment filter covered with slime | 3/27/2009 |
Q: What would cause clear, non-smelling slime to cover the sediment filter on my house RO system ...
A: When you say replacement do you mean that you have had an RO unit with no problems and this is the ...
|
| well pump bad | 3/26/2009 |
Q: We have a 3 year old home/well/above ground pump that has gone bad. The original installer of the ...
A: Whew! I will help you with some of this. The price of $750 plus $250 for a new tank is reasonable. ...
|
| Iron in well water | 3/25/2009 |
Q: Sorry for the delay. I was down with the flu. Having sought your kind advice on 11/28, I promised to ...
A: I really appreciate that! As you mentioned, all of us here at Experts do our work as volunteers ...
|
| Residential water system | 3/24/2009 |
Q: Mr. Young We recently move to Pflugerville, TX and after we closed in a house we came to find out ...
A: No, to both questions. The amount of sodium added to the water is minimal and will not affect the ...
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| Well water | 3/24/2009 |
Q: Mr. Young, We purchased a home in St. Paul, MN about 18 months ago that utilizes well water. The ...
A: I suspect that the metallic odor may be the result of some minor corrosion caused by the ...
|
| Residential water system | 3/23/2009 |
Q: Mr. Young We recently move to Pflugerville, TX and after we closed in a house we came to find out ...
A: First of all I need to clarify the hardness issue. Hardness is not measured using a 0-14 scale. ...
|
| Brown coloration in domestic water | 3/22/2009 |
Q: My wife and I recently moved from a house in Bermuda (we are long term residents for about 40 years) ...
A: I wish everyone was as thorough as you are - it would make problem solving a whole lot easier! First ...
|
| Iron in well water | 3/22/2009 |
Q: Sorry for the delay. I was down with the flu. Having sought your kind advice on 11/28, I promised to ...
A: I will be back with you in a couple of days. I have to go out of town on business and will send ...
|
| Electronic Hard Water Conditioner | 3/21/2009 |
Q: Sorry to burden you with many questions. Do you think the product described in this website really ...
A: This product falls into the category of mine that I call "Black Boxes" and has absolutely no value ...
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| Iron in well water | 3/21/2009 |
Q: Sorry for the delay. I was down with the flu. Having sought your kind advice on 11/28, I promised to ...
A: I can't find your original question. Would you please provide it or just let me know the basics. ...
|
| Reverse Osmosis | 3/14/2009 |
Q: My Reverse osmosis undersink system doesn't put out more than a cup of water at a time. I replaced ...
A: If you have replaced the reverse osmosis membrane and the filters and it stopped again it seems to ...
|
| Green Slime in Humidifier | 3/11/2009 |
Q: Young, We have two Aprilaire Model 700 Humidifiers on our two gas fired hot air heating systems. ...
A: First of all the green slime is not a result of mineral deposits due to excess water hardness. ...
|
| Undersink RO System | 3/10/2009 |
Q: We had a RO system for 9 years. Never had a problem with it. All the sudden it was no longer ...
A: I think that's a good idea. I'm not sure, however, if it will take care of the bacteria if that's ...
|
| salt content in well water | 3/10/2009 |
Q: i had a new well drilled today into the mid hawthorn (lee co fl)the inspector said it had 800 ...
A: You are correct on both assumptions. However, I must point out that Reverse Osmosis units waste a ...
|
| Sediment | 3/4/2009 |
Q: We use a whole house filter and recently it has become clogged with a black granular sediment which ...
A: It sounds to me like you have an iron or manganese or both contamination. The source of the ...
|
| Sediment | 3/3/2009 |
Q: We use a whole house filter and recently it has become clogged with a black granular sediment which ...
A: Are you on a well or do you have city water? Can you squish the sediment between your thumb and ...
|
| OLD WELL | 3/2/2009 |
Q: I have a old well that i think is starting to go dry, and now the girlfriend has a kidney infection. ...
A: I am not a Physician but I seriously doubt that the well water is responsible for her kidney ...
|
| rust in water,have water softner and no knowledge | 3/2/2009 |
Q: My husband and I just rented a home in Columbus,Ohio. We had to leave our NEW custom built home due ...
A: I am very sorry to hear of your problems - I can tell from the tone of your letter that this is a ...
|
| Responses to your questions | 2/28/2009 |
Q: Many thanks for your prompt response. Here are the answers to your questions: Q: alkalinity of ...
A: You are right about the pH being related to the total alkalinity and the pH tells me quite a bit. ...
|
| Water problems after installing new pump | 2/27/2009 |
Q: Having read many of your expert views on water, I am tempted to burden you. In early November, 08, a ...
A: I have some questions that I need answered to help me figure out what's going on with your well ...
|
| well water | 2/23/2009 |
Q: I had a chlorine water softner system put on my well and had clear clean no rotten egg smell water ...
A: You need to get another water treatment technician out to look at the system. There is absolutely ...
|
| Slime on sediment filter | 2/23/2009 |
Q: we have lived in our house for almost 4 years now. We don't have much information on our well, but ...
A: I honestly think that the Vaseline is the culprit. Try doing this without the Vaseline and see what ...
|
| Possible Iron Bacteria Contamination | 2/21/2009 |
Q: We recently bought a home with a well. The home has never had a water softener but did have a ...
A: From what you have described I would suspect that it is, indeed, iron bacterial contamination. The ...
|
| black well water & rotten egg smell | 2/20/2009 |
Q: We have well water and every time you run the water it smells like rotten eggs. Then when you run ...
A: It sounds to me like you have sulfur bacteria in your system. They are not a health risk. However, ...
|
| calcite vs soda ash | 2/18/2009 |
Q: . very informative. I currently have an injection system using soda ash which I seem to be having ...
A: How much soda ash are you currently using? Steve Hi KC, Usually you can ask a followup question - ...
|
| Possibility of decreasing TDS after water has been softened | 2/18/2009 |
Q: I live in South Florida and draw my water from a well. I have a whole-house water softener. My ...
A: Makes total sense to me, especially with salt water aquariums. I think your answer is to ...
|
| Possibility of decreasing TDS after water has been softened | 2/17/2009 |
Q: I live in South Florida and draw my water from a well. I have a whole-house water softener. My ...
A: The TDS is not affected by the softener. In other words if the TDS is 600 coming in to the softener ...
|
| water smells irony white sediment on glasses etc and out of the fridge dispenser | 2/16/2009 |
Q: I have had a well person come out and say that there is nothing wrong with the iron filter and water ...
A: I have a question about what you are referring to as a water conditioner. Do you mean water ...
|
| cloudy well water only in extreme cold weather | 2/16/2009 |
Q: Only when outside temperatures are below 10 F for a few days, water pumped from my home's well ...
A: Well that makes total sense if it is, indeed, a shallow, spring fed well. That would certainly ...
|
| cloudy well water only in extreme cold weather | 2/15/2009 |
Q: Only when outside temperatures are below 10 F for a few days, water pumped from my home's well ...
A: Glad to hear that you are going to get the silt analyzed - great idea about the hospital. That's a ...
|
| cloudy well water only in extreme cold weather | 2/14/2009 |
Q: Only when outside temperatures are below 10 F for a few days, water pumped from my home's well ...
A: I must say this is one that I have never heard of. Because the source well water itself is way ...
|
| water quality | 2/13/2009 |
Q: I moved into a new home with a salt water sofener filter every thing taste like the ocean how do i ...
A: You will have to call a technician to come out and adjust the settings on the softener. It sounds ...
|
| WELL FILTERS | 2/13/2009 |
Q: I JUST BOUGHT A HOUSE AND IT HAS A WELL;THE PROBLEM WITH THE WELL IS THAT IT HAS A LOT OF SULFER IN ...
A: Here is where you can buy an Omni: http://www.omni-water-filters.com/u25_filter.htm Try replacing ...
|
| Soft water - safe for pets? | 1/29/2009 |
Q: Can you tell me whether or not softened water is safe for pets? I've found much contradictory advice ...
A: Very interesting. Boy, I hope your poor dog gets through whatever is going on and is OK. I love ...
|
| Soft water - safe for pets? | 1/29/2009 |
Q: Can you tell me whether or not softened water is safe for pets? I've found much contradictory advice ...
A: I would be very interested in why your vet says that - what's in the soft water that is bad for pets ...
|
| water softener mold build up | 1/27/2009 |
Q: We are renting a house that has a water softener hooked up. We put in a 40 pound bag of potassium ...
A: I have no way to answer your question without actually seeing your system. I certainly wouldn't ...
|
| Water softener frequently plugged with silt | 1/25/2009 |
Q: Our water softener frequently (weekly)needs to have the filter system cleaned out. I am able to do ...
A: Yes, your plumber should know what to install. However, for your information this is the kind of ...
|
| Water softener frequently plugged with silt | 1/24/2009 |
Q: Our water softener frequently (weekly)needs to have the filter system cleaned out. I am able to do ...
A: OK - if the venturi and nozzle are becoming plugged then it is more than likely an issue with ...
|
| Water softener frequently plugged with silt | 1/24/2009 |
Q: Our water softener frequently (weekly)needs to have the filter system cleaned out. I am able to do ...
A: Is the filter that you are talking about before or after the softener? Please take a magnifying ...
|
| pH high in well water | 1/18/2009 |
Q: I had a shallow well for over 30 years with low pH about 5.5, lost water 2 years ago and put in a ...
A: Actually the Pentair works by slowly dissolving a calcite material, thus raising the pH to control ...
|
| pH high in well water | 1/16/2009 |
Q: I had a shallow well for over 30 years with low pH about 5.5, lost water 2 years ago and put in a ...
A: You will need to set up a system to feed an acid to bring the pH down into the range of 7.0-7.5 ...
|
| lake water | 1/11/2009 |
Q: I RECEIVE MY RESIDENTIAL WATER FROM A SMALL LAKE BEHIND MY HOME. THE QUALITY IS EXCELLENT OTHER THAN ...
A: It sounds like you have a very nice water supply. You are fortunate that it is free from ...
|
| water softener | 1/11/2009 |
Q: one more thing please,you did not answer me if I should install a brine tank on the second tank.I ...
A: In that case I guess it's really up to you. If you don't want the hassle of setting up a whole new ...
|
| water softener | 1/10/2009 |
Q: I have a twin Fleck 5600SE tank set with brine tank .They are hooked up in series,each has its own ...
A: Yes, I am suggesting resin change in the second tank but I would keep your system as it is now (2 ...
|
| water softener | 1/9/2009 |
Q: I have a twin Fleck 5600SE tank set with brine tank .They are hooked up in series,each has its own ...
A: You need to find a new contractor. That is crazy! No way is it cheaper to replace the entire tank, ...
|
| lake water | 1/9/2009 |
Q: I RECEIVE MY RESIDENTIAL WATER FROM A SMALL LAKE BEHIND MY HOME. THE QUALITY IS EXCELLENT OTHER THAN ...
A: Before I answer your question I need to know a couple of things: 1. Do you have regular biological ...
|
| RO system making humming sound | 1/8/2009 |
Q: Steve, I have a RO system (three filter type), similar to the type you might find at Lowe's or Home ...
A: I have no idea. I've never run into this before the way you are describing it. As I've said I've ...
|
| water softener | 1/8/2009 |
Q: I have a twin Fleck 5600SE tank set with brine tank .They are hooked up in series,each has its own ...
A: I am confused. Are you saying that you actually have 2 softening tanks and that only one is hooked ...
|
| RO system making humming sound | 1/7/2009 |
Q: Steve, I have a RO system (three filter type), similar to the type you might find at Lowe's or Home ...
A: OK, I guess we can rule that out. How far away is the Franklin constant controller from the RO ...
|
| RO system making humming sound | 1/7/2009 |
Q: Steve, I have a RO system (three filter type), similar to the type you might find at Lowe's or Home ...
A: When the RO system starts and as it makes purified water it also produces a significant amount of ...
|
| update on water system | 12/16/2008 |
Q: All is not been well. The company had to rebed the carbon last week because it was breaking down. ...
A: Boy, I am sorry to hear that! I wish I lived near you - I would love to tackle that system and ...
|
| Water tests soft but does not feel like soft water | 12/15/2008 |
Q: I will call Culligan in the morning to find out what kind of salt they use to regenerate. We have ...
A: I didn't realize you had tried the other type of sodium salt. I knew you had tried the potassium. ...
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| Water tests soft but doesn't feel like soft water | 12/14/2008 |
Q: Please help, I feel like I am going crazy! We live in Las Vegas and our water hardness is 16. We had ...
A: Yes, please let me know how that works. The water going through the Chlorine filter is OK. I don't ...
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| Water tests soft but doesn't feel like soft water | 12/14/2008 |
Q: Please help, I feel like I am going crazy! We live in Las Vegas and our water hardness is 16. We had ...
A: I found that site and I will review it. I have one more question though that will help me in the ...
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| Water tests soft but doesn't feel like soft water | 12/13/2008 |
Q: Please help, I feel like I am going crazy! We live in Las Vegas and our water hardness is 16. We had ...
A: I think your problem may be due to minerals in your water that are not removed by a water softener. ...
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| Black well water | 12/13/2008 |
Q: I just read a post by Kathryn regarding black well water and we have exactly the same problem. The ...
A: Yes, the Rusco should help. Please let me know how this works out. If it doesn't work let me know ...
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| water softener quality | 12/12/2008 |
Q: I need a new water softener for home and am content to go with the typical salt-based type. I have ...
A: OK, got ya. I haven't seen anything like you are asking for - if it exists I don't know where it ...
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| water softener quality | 12/11/2008 |
Q: I need a new water softener for home and am content to go with the typical salt-based type. I have ...
A: Here is a good site for learning about water softeners and the companies that make them. They have ...
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| pH levels | 12/11/2008 |
Q: I have an injection system that I was told to add 21 lbs of soda ash and a half gallon of liquid ...
A: It's definitely the difference in the kinds of soda ash. You need to dump it and start over. ...
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| Iron Filter, potassium type | 12/9/2008 |
Q: I have a very old (probably 1970 or so) Iron filter that does not have any control valve; only two ...
A: I wouldn't begin to try to tell you what to do with your current iron filter without a lot more ...
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| Lack of softened water | 12/5/2008 |
Q: I have a Technetic 1000 water softener which is about 15yrs old. For the past few months we would ...
A: This should be helpful. Actually this entire website is a very good one for water softeners: ...
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| Lack of softened water | 12/4/2008 |
Q: I have a Technetic 1000 water softener which is about 15yrs old. For the past few months we would ...
A: It's certainly possible that there is a valve problem but it doesn't sound like it It's hard for me ...
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| Black well water | 12/1/2008 |
Q: I just read a post by Kathryn regarding black well water and we have exactly the same problem. The ...
A: I need you to answer a few questions for me before I can get down to possible causes; 1. When you ...
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| Removing rust from well water | 11/29/2008 |
Q: I noticed in your profile you are familiar with the New Mexico area.I live in Aztec and have rusty ...
A: I am very familiar with most of the water in New Mexico, except the Northwest part of the state ...
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| rust and or iron in well water | 11/22/2008 |
Q: I have a question regarding my water.I currently have a water softener and sediment filter and use ...
A: I suggest that you have your water tested. I really think that it's an iron problem but I am ...
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| rust and or iron in well water | 11/21/2008 |
Q: I have a question regarding my water.I currently have a water softener and sediment filter and use ...
A: From everything you have described, it sounds to me like you have a serious iron problem. It also ...
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| yellow water | 11/21/2008 |
Q: We moved into our home in August and we are on city water. Our water is yellow. We had a water pump ...
A: OK, sorry about that. My question is when you say that the softener has been disconnected to you ...
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| yellow water | 11/19/2008 |
Q: We moved into our home in August and we are on city water. Our water is yellow. We had a water pump ...
A: I'm not sure what you mean when you say "We had a water pump that added softner to our water" ...
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| water dirty after pump pulled | 11/18/2008 |
Q: I had my well pump pulled up ten feet due to water problems - I was told it should clear in a few ...
A: It sounds to me like there may be some settling going on in the well. I would recommend ...
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| Milky Water after submersible pump replacement | 11/18/2008 |
Q: My submersible pump went bad and I had a well driller replace it yesterday. Now my water comes out ...
A: I really appreciate that and I am glad that the situation has cleared. I really don't think it was ...
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| water dirty after pump pulled | 11/17/2008 |
Q: I had my well pump pulled up ten feet due to water problems - I was told it should clear in a few ...
A: I need to know why it was pulled up in the first place. Please let me know this reason and perhaps ...
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| Milky Water after submersible pump replacement | 11/16/2008 |
Q: My submersible pump went bad and I had a well driller replace it yesterday. Now my water comes out ...
A: Please do the following and tell me what happens: Get a sample of the water in a clear container ...
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| Water Softeners | 11/16/2008 |
Q: We have been using Potassium Chloride in our water softener, but because the cost of Potassium ...
A: You do not need to do anything different to change to the sodium chloride and yes, you can just add ...
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| black well water | 11/6/2008 |
Q: It sat for close to 5 months with little or no water use, other than weekend trips to rehab.It is a ...
A: It sounds to me like you have iron bacteria in your system. While the bacteria itself is not harmful ...
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| domestic supply | 11/5/2008 |
Q: our supply lacks chlorine, has ph> 8.5 and occasionally seems to contain ear infecting e-coli. i ...
A: I would probably use HCL - but a very dilute solution. HCL can be extremely corrosive and dangerous ...
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| High TDS/ Low Hardness | 11/5/2008 |
Q: Recently my neighborhood was put on a different water well. The old well it at the 500ft level, the ...
A: The TDS is the total dissolved solids and is literally a measure of everything that is dissolved in ...
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| well water treatment | 11/4/2008 |
Q: My well water has a high amount of iron in it. I don't have room in my house for a huge water ...
A: In order for me to give you any advice I need to know how much iron is in your water, not just that ...
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| domestic supply | 10/29/2008 |
Q: our supply lacks chlorine, has ph> 8.5 and occasionally seems to contain ear infecting e-coli. i ...
A: If you have any e-coli in your water at all you should take immediate measures to get rid of it. ...
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| Iron Oxidation in RO Feed water | 10/29/2008 |
Q: What kind of precautionary measures should be taken to get rid of iron oxidation in RO Feed water? I ...
A: I'm sorry but I cannot give out my cell phone number. I do this as a volunteer and do not want to ...
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| Well options | 10/28/2008 |
Q: I just purchased a home built in 1884 in the city limits in SE Iowa that sits on an acre of land. ...
A: Sounds like a beautiful place that you have! Those old wells took some hard work and bravery to ...
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| Well water smell | 10/26/2008 |
Q: Similiar to a question dated 10/13/08 to which I read your answer, 6 months ago I had a new well ...
A: I suspect the source of the iron for the bacteria is your well casing. This also explains the time ...
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| Well water smell | 10/25/2008 |
Q: Similiar to a question dated 10/13/08 to which I read your answer, 6 months ago I had a new well ...
A: It definitely sounds to me like iron bacteria (what the guy called "rust bacteria") While not ...
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| Filtersorb | 10/14/2008 |
Q: Hey Steve, I was reading your response to the softener vs filtersorb debate. You indicated that you ...
A: Yes, CWG conducted "testing" on their own product. Kind of like asking the fox to guard the hen ...
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| Filtersorb | 10/13/2008 |
Q: Hey Steve, I was reading your response to the softener vs filtersorb debate. You indicated that you ...
A: I look at it the other way. I just haven't seen enough evidence to make me believe that it works. ...
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| rust color in water | 10/13/2008 |
Q: Recently we had the well pump replaced and added a second pressure tank. I also replaced the ...
A: It is one of two things. It is probably iron bacteria that feed on small amounts of iron in the ...
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| sudden sediment in well water | 10/12/2008 |
Q: about a week ago, we had a small earthquake. Could this cause our well to produce sediment in our ...
A: I am not a geologist but I certainly think it's highly likely. If the earthquake was close enough ...
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| Well Water not drinkable | 10/11/2008 |
Q: I just had a new well drilled and the lab tests came back with high levels of Arsenic (46 ug/L); ...
A: Hell Michele, I have a couple of questions: are the concentrations of arsenic and manganese ...
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| RO systems | 10/7/2008 |
Q: Just wanted some input. We are looking at getting a reverse osmosis system for our home. We are on ...
A: I really like the idea of a RO system for drinking water. We are on a well system and I have used ...
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| Sediment/silt/slime in water | 10/6/2008 |
Q: The flow had dropped down and we were getting some brown slime in our water. When you drained the ...
A: It is definitely bio-fouling from what you have described. It is more than likely a form of iron ...
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| Ultra Filteration Water Quality | 10/5/2008 |
Q: Is Ultra Filteration Purifier output better than or equivalent to UV Purifiers and Boiled Water on ...
A: This is a hard question to answer because there are many kinds of UF and UV purifiers. They have ...
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| hard water and plumbing | 10/4/2008 |
Q: I own a house which is approximately 25 years old. When I moved in I had the water tested for ...
A: I would like to know what the results of your analysis were before I comment on your question. I ...
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| Potable water - endospores | 10/2/2008 |
Q: My well-water was analysed - passed all tests, except for the presence of Endospores of Clostridium ...
A: Yes, in my opinion it is an over reaction. If you want to be on the safe side you can treat the ...
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| TDS LEVEL | 10/2/2008 |
Q: HOW MUCH TDS LEVEL IS ACCETABLE FOR DRINKING WATER.
A: The EPA has what they call "Secondary Drinking Water Regulations: Guidance for Nuisance Chemicals." ...
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| Water Softener or Filter | 10/1/2008 |
Q: I have excessive rust from my private well water recently and called in a water treatment company. ...
A: I am very leery of this proposal and I have several questions: 1. What do you mean "due to distance ...
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| Cleaning water heater | 9/22/2008 |
Q: I am going to replace my anode rod with an aluminum/zic one to get rid of the smell coming from the ...
A: I am really against trying to clean a hot water heater with bleach and/or peroxide. You can get ...
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| well water and muiratic acid | 9/20/2008 |
Q: We built our home 20 years ago and had 7 wells in the first 5 years. At that time we put in a ...
A: OK - that makes more sense to me now. It does sound like a screen plugging problem to me and I can ...
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| well water and muiratic acid | 9/20/2008 |
Q: We built our home 20 years ago and had 7 wells in the first 5 years. At that time we put in a ...
A: I am not sure what screen you are talking about. Could you explain this to me a little more please. ...
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| Water Softner | 9/18/2008 |
Q: My parents are having our plumber hook up a new water softener in their new construction home down ...
A: I think it's a good idea. Unless the total hardness in the water is really high (where it would ...
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| Sulpher in water | 9/18/2008 |
Q: I live in south Florida and our water has a lot of sulpher. My current water system includes a ...
A: I need to know how much Sulfur is in your water. Do you have a recent analysis that you can email ...
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| Previously clear water now rust colored and cloudy | 9/17/2008 |
Q: Good morning! I am really anxious to hear your advice, as we have tried and tried to get this ...
A: It is extremely important to get a water analysis done by a competent and independent water testing ...
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| Blue drinking water | 9/16/2008 |
Q: We have a commercial building less than 1 yr old. the water is blue (copper pipes). Most of the ...
A: I have always trusted Culligan and I know that they have an office there. Here is their web ...
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| filtration systems | 9/13/2008 |
Q: I was lately doing some research for finding the right answer regarding water filtration in my home, ...
A: OK, in that case you definitely want to go with a Reverse Osmosis (RO) system. You can get a really ...
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| Well Water issues | 9/12/2008 |
Q: I recently purchased a house, where the water pressure was fine, but we had issues with iron. I ...
A: Well cleaning can encompass many things. He wasn't more specific than that? It could mean just ...
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| filtration systems | 9/12/2008 |
Q: I was lately doing some research for finding the right answer regarding water filtration in my home, ...
A: Do you have city water or do you have your own well? Also, is there anything about the water, in ...
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| Stream residue | 9/10/2008 |
Q: We have a new house with a new well. The PH tested low (5.5ish), so we installed a soda ash ...
A: The carbonates are one of the compounds that actually become less soluble with increase in ...
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| Stream residue | 9/9/2008 |
Q: We have a new house with a new well. The PH tested low (5.5ish), so we installed a soda ash ...
A: You are on the right track. You are definitely getting a deposit from the soda ash system - ...
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| sulphur smell in water | 9/8/2008 |
Q: We have public water (not well) and have had a sulphur smell from one of the bathroom sinks for ...
A: Normally this odor is associated with sulphur bacteria, and I suspect that is the cause of your ...
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| North Sea water quality | 9/8/2008 |
Q: I have reserced everywhere I can to get a water quality analysis for the subject unsuccesfully. the ...
A: Can you be a little more specific than just "North Sea" In other words, where (approximately) would ...
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| well water treatment | 9/6/2008 |
Q: Steve I am looking to treat our well water, It is quite corrosive and stains badly. We purchase ...
A: The most economical and efficient treatment system that will reduce both the sodium and the sulfate ...
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| well water treatment | 9/5/2008 |
Q: Steve I am looking to treat our well water, It is quite corrosive and stains badly. We purchase ...
A: I have two other questions. What level do you need to bring the sulfates and sodium down to? How ...
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| Rust in water | 9/4/2008 |
Q: Steve, I am having a problem with rust in our water. We purchased a 13 year old home on a well in ...
A: I always appreciate finding out how my recommendations turn out. I am fairly certain that the ...
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| Presurre tank needed | 9/3/2008 |
Q: I currently have a water well to supply water to a trough for my cattle. The well supplies water by ...
A: Your submersible well water pump should be enough unless you are having to pump the water a long ...
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| pH neutralizing systems | 9/2/2008 |
Q: vukeh I need a ph neutralizer and I'm unsure if a calcite backflush system or a soda ash injection ...
A: First of all I am a little concerned over the nitrate concentration in your well water. The EPA ...
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| excess filter use | 9/1/2008 |
Q: Steve, I am not sure I completed this request for information as I do not belive I pushed the submit ...
A: It's crucial that we find out what we are dealing with first. You need to have the sediment in the ...
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| Whole House Filters | 8/29/2008 |
Q: I'm considering a whole house filter, the kind with a KDF & carbon filter & is a hydromagnetic ...
A: You should be concerned about water hardness to the extent that it is a nuisance as far as cleaning ...
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| Whole House Filters | 8/29/2008 |
Q: I'm considering a whole house filter, the kind with a KDF & carbon filter & is a hydromagnetic ...
A: First of all if you have enough chlorine in your water that you can taste or smell it you have ...
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| Whole House Filters | 8/28/2008 |
Q: I'm considering a whole house filter, the kind with a KDF & carbon filter & is a hydromagnetic ...
A: I do not recommend the hydromagnetic systems. These are nothing more than "vodoo" science in my ...
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| iron bacteria | 8/28/2008 |
Q: We had Kinetico test our water to recommend a water treatment system. 6 hardness, 4.0 iron, and 7.5 ...
A: I am not familiar with Kinetico or their iron removal system so I cannot comment on it at all. If ...
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| well water | 8/26/2008 |
Q: I have a well that supplies water to my house. It is almost 500 feet deep. Last week our pump ...
A: It's really hard for me to answer this question with limited information. My first question would be ...
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| Sand filters | 8/18/2008 |
Q: Howdy. Just discovered your forum while researching residential filters for lake water use. Just ...
A: Ok, I understand your requirements a little better now. The filters I showed you would work - you ...
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| cistern maintenance, etc. | 8/18/2008 |
Q: We are buying old farmhouse with cistern under front porch; access to it is from a basement sized ...
A: Here is some informational sites: Wells: http://www.epa.gov/privatewells/index2.html ...
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| Sand filters | 8/16/2008 |
Q: Howdy. Just discovered your forum while researching residential filters for lake water use. Just ...
A: What are you trying to filter out? Any of these filters will work - depending on what's in your ...
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| salty tasting water | 8/15/2008 |
Q: I have a GE water softener which after it recharges causes at salty taste in my water. After ...
A: How do you control the amount of salt you add? However you do it, just reduce it. If there is a ...
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| sand in tub and aerators | 8/14/2008 |
Q: I have had this problem for about a year now. I continue to find sand in my aerators and my bath ...
A: I have no idea what the source could be - very interesting and confusing! I would suggest that you ...
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| salty tasting water | 8/14/2008 |
Q: I have a GE water softener which after it recharges causes at salty taste in my water. After ...
A: No. Your softener should have an adjustment on how much salt is used every time it regenerates. All ...
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| Well Pump | 8/13/2008 |
Q: We have lived in our home for 15 years and have replaced the water pump 4 times. We have been told ...
A: Yes, it is not uncommon at all for a submersible well pump to be struck by lightning. The well is ...
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| salty tasting water | 8/12/2008 |
Q: I have a GE water softener which after it recharges causes at salty taste in my water. After ...
A: The problem most likely is that the rinse setting is not long enough to remove all of the salt. ...
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| Rust in water | 8/11/2008 |
Q: Steve, I am having a problem with rust in our water. We purchased a 13 year old home on a well in ...
A: One thing that I didn't ask in my previous answer is this: do you know whether the previous owners ...
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| Rust in water | 8/11/2008 |
Q: Steve, I am having a problem with rust in our water. We purchased a 13 year old home on a well in ...
A: Several issues: First, I doubt very seriously if the rust is coming from the softener, despite it's ...
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| salt taste in well water | 8/10/2008 |
Q: I have just had landscaping done in my Ft Lauderdale, Fla home. When adjusting the sprinklers, the ...
A: OK, I'm with you now. What I would recommend is to start using the water from the house (city ...
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| salty tasting water | 8/8/2008 |
Q: is it possible for a well to have a salt water problem in the actual well. our water seems to have ...
A: I still think you had a situation where the softener didn't completely rinse and the salt from the ...
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| domestic well water treatment | 7/29/2008 |
Q: I am researching water treatment for a domestic well, the water from which smells of sulfur when hot ...
A: I can see why a water softener is not relieving the problems you have outlined. Before I can make ...
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| soda ash .vs. light soda ash | 7/29/2008 |
Q: I've used light soda ash in my chemical injection system for years to neutralize our water which is ...
A: The only difference between light soda ash and soda ash 100 (regular) is in the density. Light soda ...
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| THM | 7/27/2008 |
Q: The system is not dialed in yet to the 7.2 to 7.5 pH I am aiming for my question is since this ...
A: There could be a number of reasons for it to climb up to 7.4 - a change in the flow rate not ...
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| Water Testers | 7/26/2008 |
Q: Can I buy a good water tester for my home. It needs to be inexpensive and user friendly. I have ...
A: Here is a website that has a good selection of user friendly, inexpensive test kits for home use. I ...
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| salty tasting water | 7/26/2008 |
Q: is it possible for a well to have a salt water problem in the actual well. our water seems to have ...
A: Yes, it's possible to have a well with a high salt concentration. It's very unusual but possible. ...
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| White Film | 7/25/2008 |
Q: I've been researching a quite a bit on "white powder" "white residue" "white film" (responded by Dr. ...
A: However, I need one more analysis and I hope that they can provide it. Would you please contact ...
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| Rust in water | 7/24/2008 |
Q: Steve, Okay. My husband has put the softener on bypass and we are doing the first load. I ...
A: Actually from what you have said I don't think you got any clay in the well. If you would have I ...
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| Rust in water | 7/24/2008 |
Q: Steve, Okay. My husband has put the softener on bypass and we are doing the first load. I ...
A: No, you can just do one if you are afraid you might ruin clothes. I would prefer two though - do ...
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| Water softener and rust? | 7/22/2008 |
Q: Good evening! We just purchased a new water softener because we thought our old one was "going ...
A: When you say the old one was going out what do you mean? What was it doing? Also, I need you to ...
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| White Film | 7/22/2008 |
Q: I've been researching a quite a bit on "white powder" "white residue" "white film" (responded by Dr. ...
A: I am going to need more information in order to give you an answer. While it's possible that it ...
|
| Water softener | 7/21/2008 |
Q: I have a "Series 155" water sofenter. I can't find any name brand on it aside from a sticker "Aqua ...
A: Before we do all that I want you to get a sample of your water and send it to: ...
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| Water softener "repacking" | 7/21/2008 |
Q: I have a "Series 155" water sofenter. I can't find any name brand on it aside from a sticker "Aqua ...
A: Do you have the manual? If so look and see if it indicates either the capacity of the unit or the ...
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| THM | 7/19/2008 |
Q: The system is not dialed in yet to the 7.2 to 7.5 pH I am aiming for my question is since this ...
A: Considering what you have been through I would just leave it as is for right now and see how it ...
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| Water Quality Issue | 7/18/2008 |
Q: We recently had to redrill our well...we basically went dry. Prior to going dry, we had no water ...
A: Yes, it would be fine to use the house for those periods without causing much damage at all. The ...
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| Water Quality Issue | 7/18/2008 |
Q: We recently had to redrill our well...we basically went dry. Prior to going dry, we had no water ...
A: No, do not give them the results that you already have. They should do their own testing. That is ...
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| rusty water | 7/17/2008 |
Q: we have a 20 year old H2O softener. We have had rusty H2O for years. We recycle the softener every ...
A: Well that takes care of the issue of figuring out what the particulate is. I am curious - did they ...
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| Water Quality Issue | 7/17/2008 |
Q: We recently had to redrill our well...we basically went dry. Prior to going dry, we had no water ...
A: Boy, you did have to go deep for your water! That's the reason that your TDS and hardness are so ...
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| THM | 7/15/2008 |
Q: The system is not dialed in yet to the 7.2 to 7.5 pH I am aiming for my question is since this ...
A: Yes, a RO system would definitely help for your drinking water at your kitchen sink. When you say ...
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| THM | 7/14/2008 |
Q: The system is not dialed in yet to the 7.2 to 7.5 pH I am aiming for my question is since this ...
A: No, the contact time will not appreciably affect the total amount of THM's in the system. It's a ...
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| rusty water | 7/14/2008 |
Q: we have a 20 year old H2O softener. We have had rusty H2O for years. We recycle the softener every ...
A: I suspect your problem is a red clay silt rather than iron rust, unless you have had your water ...
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| THM | 7/13/2008 |
Q: The system is not dialed in yet to the 7.2 to 7.5 pH I am aiming for my question is since this ...
A: Great question! The Trihalomethanes should be removed in the carbon filter. That is the industry ...
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| Muriatic Acid System | 7/12/2008 |
Q: I finally got the pH to drop but it took 4 gallons of water to 3 oz. of muriatic acid to drop from ...
A: I thought that was the case but I couldn't remember for sure. With that in mind I agree with your ...
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| Muriatic Acid System | 7/12/2008 |
Q: I finally got the pH to drop but it took 4 gallons of water to 3 oz. of muriatic acid to drop from ...
A: With the total alkalinity of 240 I would expect a higher acid usage to reduce the pH. The only ...
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| Muriatic Acid System | 7/11/2008 |
Q: I finally got the pH to drop but it took 4 gallons of water to 3 oz. of muriatic acid to drop from ...
A: I don't know about the high TDS causing increased acid usage. To the extent that the TDS represents ...
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| Pre-filter | 7/11/2008 |
Q: I have a domestic water system where water is drawn from a shallow lake then treated with a large ...
A: This is what I would recommend: ...
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| Salt in our well water | 7/8/2008 |
Q: We recently had a new well drilled on our property to supply water to our home for basic residential ...
A: I was hoping for a more detailed analysis but I can give you a pretty good idea with what we have. ...
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| Black water from well | 7/7/2008 |
Q: I live out in the country and have a well. I just noticed black sand like particles in the water ...
A: OK - if it's one of the blue pressure tanks, then it's doubtful that it is the source of the ...
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| Black water from well | 7/7/2008 |
Q: I live out in the country and have a well. I just noticed black sand like particles in the water ...
A: The best way is to get a sample of the well water before and after the tank. Obviously you already ...
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| well depth | 7/2/2008 |
Q: On occasion we have had silt in our water, giving the water a cloudy look. This is usually after we ...
A: This is a question that is almost impossible for me to answer. The condition of cloudy, silty water ...
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| Water well quality after extended pipe leak | 7/2/2008 |
Q: I recently replaced the entire pumping system for my well. It is a deep well at 349 feet. The ...
A: You have diagnosed the problem exactly as I would have. I am fairly certain that the well water ...
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| water softener or filtersorb? | 6/25/2008 |
Q: I recently moved into a home that has a previously installed water softener. The softener needs to ...
A: If it were me I would go with a traditional softener. The reason is because it uses proven ...
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| Salt in our well water | 6/24/2008 |
Q: We recently had a new well drilled on our property to supply water to our home for basic residential ...
A: I am going to need some more information in order to give you a good answer. Have you had a ...
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| Milky colared water | 6/24/2008 |
Q: Steve, I had a new well put in about three years ago. I believe they went down around 75 feet and ...
A: Let me ask you a quick question. Have you flushed your hot water tank since the well was drilled ...
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| rust/low pH in well water | 6/23/2008 |
Q: Our chem test results are as follows: pH = 5.9, TDS = 150, hardness = 34.2, Iron = trace, manganese, ...
A: It would be difficult to determine whether the rust was from the well casing pipe, or other pipes ...
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| rust/low pH in well water | 6/22/2008 |
Q: Our chem test results are as follows: pH = 5.9, TDS = 150, hardness = 34.2, Iron = trace, manganese, ...
A: I think that you should try to correct the low pH problem first. It could be that the acidity of ...
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| Blackish smelly water from well | 6/21/2008 |
Q: Appreciate any and all help. Have an old well - 40 years old? old jet pump failed in January. New ...
A: It sounds to me like you have sulfur reducing bacteria in your water. Here is an answer that I gave ...
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| Temporary water treatment to long term | 6/13/2008 |
Q: we have a property with two wells, one shallow and one deep. We haven't had either well tested since ...
A: First of all your plan for dealing with the dead rodents is a good one. You obviously understand ...
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| Lowering pH | 6/13/2008 |
Q: Steve, My well produces 1.5 gpm of pH 9.6 water. I use about 3,000 gallons per week, coming from ...
A: Your problem is a very unusual problem in well water. A vast majority of the time the problem with ...
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| Lowering pH | 6/12/2008 |
Q: Steve, My well produces 1.5 gpm of pH 9.6 water. I use about 3,000 gallons per week, coming from ...
A: There are a number of ways to control the pH in a well water system. I need to know the composition ...
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| Heavy sediment in water after new well pump | 6/12/2008 |
Q: My wife and I are at a loss! Last summer our old submersible pump died on our drilled well..so we ...
A: This is really difficult - trying to diagnose this via email. I wish I could see it in person. Too ...
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| Heavy sediment in water after new well pump | 6/11/2008 |
Q: My wife and I are at a loss! Last summer our old submersible pump died on our drilled well..so we ...
A: My first suggestion is to make sure that it's not coming from that old Culligan unit. The particle ...
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| pH meter | 6/10/2008 |
Q: Steve I will be getting a pH meter ASAP. The company started me off with 6 gallons of water to ...
A: Looks like a nice pH meter to me for what you need. Be sure to purchase pH=4 and pH=7 buffer ...
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| pH meter | 6/10/2008 |
Q: Steve I will be getting a pH meter ASAP. The company started me off with 6 gallons of water to ...
A: No, I don't think there is any chance the pH is "really" low if it's showing above 7 with both the ...
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| Pool cloudiness | 6/9/2008 |
Q: I am using Baquacil alternative sanitizing agent for my pool and I have very milky water. I have ...
A: I need to know a few things before I can suggest a "cure" -what is the pool water pH? -what is the ...
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| pH meter | 6/9/2008 |
Q: Steve I will be getting a pH meter ASAP. The company started me off with 6 gallons of water to ...
A: Good work Danny boy!! I hear you about the company that is servicing your account. They are very ...
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| Alkalininty | 6/8/2008 |
Q: I had the water tested on 11/26/07 the alkalinity ( Total as CaCO3 ) the level detcted was 240 the ...
A: Dan, Are you using pH strips for controlling the acid feed? The reason I ask is that the pH strip ...
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| Water system | 6/7/2008 |
Q: Hey Steve Sorry to keep bothering you ..last question if they can not figure out pH is not ...
A: The TDS refers to the Total Dissolved Solids. It would depend on what constituted the TDS as to ...
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| Muriatice acid water system | 6/1/2008 |
Q: Hey Steve I know it's hard to pin point the cause without looking at my water system. As ...
A: I know you are frustrated and I would be too. I wish I could be of more help. What I am talking ...
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| Muriatice acid water system | 5/30/2008 |
Q: Hey Steve I know it's hard to pin point the cause without looking at my water system. As ...
A: I'm sorry but I can't figure out this problem without actually looking at and spending some time ...
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| Sediment increasing in water | 5/26/2008 |
Q: We moved in 10 years ago. The tap water was brown, so I installed a whole-house filter to pull the ...
A: I suspect that you well water level is near the bottom of the aquifer and is when the pump is turned ...
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| sand in water | 5/25/2008 |
Q: I have an 18' round above ground pool. The people that opened it this year hooked up the filter ...
A: This is a new one on me. However, I am certain that this isn't the first time this has happened to a ...
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| Follow up question | 5/14/2008 |
Q: Steve Thank you for all of your previous queations answered you have been a big help. I am ...
A: Yes, control the acid feed by the pH at your faucet. That is the true pH. That is where you want ...
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| Muriatic acid system | 4/30/2008 |
Q: I had the muriatic acid system installed on 04/22/08. The system has the water coming out of the ...
A: Ask the company what they recommend on this one. I'm not sure - realistically it should be at the ...
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| Muriatic acid system | 4/30/2008 |
Q: I had the muriatic acid system installed on 04/22/08. The system has the water coming out of the ...
A: Boy I wish I lived closer to you. I could be your personal water consultant! I would love to see ...
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| used water conditioning system | 4/25/2008 |
Q: I have been offered a water softener/conditioner that is about 15 years old and has been unused but ...
A: I would clean it out real well and replace the softening resin and filter media and it should be ...
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| High Ph | 4/21/2008 |
Q: I have high ph in my well water. The man who gave me my new water tank said I have great water but ...
A: First of all I would like to know your water analysis and exactly how high the pH is in your well ...
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| Softner settings | 4/21/2008 |
Q: A green question, bought a Sears softener last year. Used the factory setting of 15. The water ...
A: Soft water is going to always feel "slimy". I am not familiar with Sears Softeners to know what the ...
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| Follow up question | 4/20/2008 |
Q: As with all off my questions you have answered in the past you are aware of my current water ...
A: Yes, the new piping system makes sense to me. Although, as I mentioned in an earlier answer, I ...
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| Follow up question | 4/20/2008 |
Q: As with all off my questions you have answered in the past you are aware of my current water ...
A: Boy have you had some problems with your system! I am sorry that you have had to go through so much ...
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| Follow up question | 4/2/2008 |
Q: Follow up question. When you mean shock you are talking about the entire system in the house cold ...
A: Yes, that is correct and I agree with the 8 hour retention time. It will eventually clean all of ...
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| low ph | 4/2/2008 |
Q: We have a well and our ph is 5.8. We are getting the blue-green staining in the tub and sink in the ...
A: The problem is the low pH of your water. It is causing the copper pipes to corrode and this is ...
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| hand pump | 4/1/2008 |
Q: I live in the humid southeast, and I want to get a handpump for my outdoors. Although the local ...
A: This question is really more of a plumbing question and I would suggest you ask one of our plumbing ...
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| Follow up question | 3/31/2008 |
Q: Answer Hi Dan, In my opinion lowering the pH to 7.0 will NOT kill all of the sulfur reducing ...
A: Unfortunately I live in North Carolina so my coming to inspect your system is not practical. I think ...
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| How many ppm of chlorine | 3/31/2008 |
Q: In regards to the past questions and the current problems I am having. My current ppm of toatl ...
A: In my opinion lowering the pH to 7.0 will NOT kill all of the sulfur reducing bacteria. If this was ...
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| How many ppm of chlorine | 3/30/2008 |
Q: In regards to the past questions and the current problems I am having. My current ppm of toatl ...
A: I can't possibly answer this question with the information supplied. I am not convinced that the ...
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| Well ware acidity | 3/27/2008 |
Q: What are the most efficient ways to raise well water from 5.5Ph to higher PH such that copper pipes ...
A: The most efficient and cost effective method to raise your well water pH is through the installation ...
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| WATER QUALITY, FILTER SYSTEM | 3/24/2008 |
Q: My wife has become allergic to sulfur based products and the water has been having an adverse ...
A: It is certainly possible to remove sulfur from your water. The method depends on the type of sulfur ...
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| How many ppm of chlorine | 3/21/2008 |
Q: In regards to the past questions and the current problems I am having. My current ppm of toatl ...
A: I am having a problem figuring out exactly what your question is here. Could you please repeat your ...
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| Muriactic acid to lower PH in well water | 3/17/2008 |
Q: I have a chlorination system in my home. The well has hydrogen sulfide and sulfur reducing bacteria ...
A: As long as you keep the pH between, say 6.8-7.2 there will be absolutely no excess muriatic acid in ...
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| Muriactic acid to lower PH in well water | 3/16/2008 |
Q: I have a chlorination system in my home. The well has hydrogen sulfide and sulfur reducing bacteria ...
A: To answer the acid question first, you should definitely use hydrochloric (muriatic) acid as opposed ...
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| Muriactic acid to lower PH in well water | 3/14/2008 |
Q: I have a chlorination system in my home. The well has hydrogen sulfide and sulfur reducing bacteria ...
A: The advice about lowering the pH to around 7.0 in order to increase the effectiveness of the ...
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| yellow water after regen | 3/11/2008 |
Q: We have a Culligan whole house water softener system. About 8 months ago they replaced the large ...
A: It's hard for me to answer this question without actually seeing the system. I certainly wouldn't ...
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| Sodium in well water/Barometric pressure | 3/7/2008 |
Q: I'm curious is you know anything about the barometric pressure affecting the amount of sodium in our ...
A: I have heard it all now! The barometric pressure would have absolutely nothing to do with the ...
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| Kangen Water / Enagic | 2/11/2008 |
Q: This company boasts of international creditability but have not registered with anyone in the United ...
A: Sorry - I don't know anything about this company. I am always very leery of companies that make ...
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| sulfer in pressure tank | 2/9/2008 |
Q: Steve I was wondering if there was a way of eliminating sulfur in my pressure tank. I just replaced ...
A: Did you tell the people that supplied the pressure (bladder) tank about the sulfur problem? It's ...
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| Milky softened water that go away | 2/6/2008 |
Q: I read your answer to Ana concerning softened water, "..The description you give about the glass of ...
A: The air in the water is not affected by whether the water has been softened or not. It is a ...
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| Salt-Free Water Conditioning | 2/4/2008 |
Q: I've been reading about salt free conditioners that stop and reduce scaling by increasing the size ...
A: I glanced at these articles and the process sounds impressive but I still don't believe it. Back in ...
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| odor and bad taste in water | 2/4/2008 |
Q: About two months ago our water supply stopped completely. I had a well company come to my home and ...
A: From this point on you need to make sure you document everything that you do in case you need to ...
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| reverse osmosis systems | 2/3/2008 |
Q: We have a five year old well over 1000 ft. down, problem is hard water, buildup on glassware, pet ...
A: Wow! That is a deep well. Yes, a Reverse Osmosis (RO) system would solve your problem. However, ...
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| water filter | 2/2/2008 |
Q: I am looking for a good water filter for my sink faucet. There are so many available. How can I find ...
A: Pur manufactures a faucet mounted filter that is very good. Here is a website where you can ...
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| filter for well water | 2/2/2008 |
Q: I recently had to have my well pump replaced, and in the process we discovered that there is no ...
A: I would have no idea where to find the filter you are describing without the name of the filter ...
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| sulphur in water | 2/2/2008 |
Q: Wondering if you have any advice to give on removing sulphur from drinking water. Where I'm living ...
A: Since it's only for the drinking water, I would recommend that you purchase and install a reverse ...
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| sulphur in water | 2/1/2008 |
Q: Wondering if you have any advice to give on removing sulphur from drinking water. Where I'm living ...
A: I will certainly try. However, I need for you to answer one question. Do you want it to be removed ...
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| rust colored water | 2/1/2008 |
Q: I have a problem with water color and the way it taste. My well is a newer well put in may of 2006, ...
A: Until we know what we are dealing with it makes no sense to try and propose a solution. You need to ...
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| Salt-Free Water Conditioning | 1/31/2008 |
Q: I've been reading about salt free conditioners that stop and reduce scaling by increasing the size ...
A: These kinds of water treatment products have been around for years. They promise everything and ...
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| fine orange sediment | 1/16/2008 |
Q: Four or 5 years ago had a 380 ft. well drilled to replace the 35 ft. one which had gone dry. Since ...
A: You will have to install a whole house filter to remove this sediment. There are many different ...
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| Silk res. | 1/16/2008 |
Q: I have recently built a home for a customer in MI. I am receiving complaints about the water ...
A: It sure sounds to me like it is coming from the filter, which is kind of unusual. It is pretty easy ...
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| Briny Taste | 1/16/2008 |
Q: Expert Steve, About a year ago, my wife and I bought a SteelTec ST1052 water conditioner ...
A: Good thinking! You did exactly the right thing. You don't need me! The only problem that may ...
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| Rainsoft question well vs. city | 1/15/2008 |
Q: We purchased a Rainsoft treatment system almost three years ago in Maryland. At the time, we lived ...
A: If the Rainsoft system that you have installed is just a softener system it will have no effect on ...
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| silt in water | 1/14/2008 |
Q: We have lived in our home for 7 years. We have a well which is about 20 feet deep - the average for ...
A: Oh no - if they will refund your money take it back asap!! When you get a new well have the water ...
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| Briny Taste | 1/14/2008 |
Q: Expert Steve, About a year ago, my wife and I bought a SteelTec ST1052 water conditioner ...
A: Letting the unit run out of salt will not hurt the unit as long as you didn't let it dry out. If ...
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| silt in water | 1/11/2008 |
Q: We have lived in our home for 7 years. We have a well which is about 20 feet deep - the average for ...
A: I looked at the Cascadian system. I must say up front that I am not familiar with this system and ...
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| silt in water | 1/11/2008 |
Q: We have lived in our home for 7 years. We have a well which is about 20 feet deep - the average for ...
A: When you say you just installed the newest system with back-washing filters and RO are you referring ...
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| Rust in well water.Best fix | 1/5/2008 |
Q: I recently had a clogged footvalve and called a local company to come and solve my problem.My well ...
A: Wow!! Boy that company ought to be out of business. I would surely report them to the BBB and also ...
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| well water changed overnight | 12/18/2007 |
Q: My well is about two months old; it tested .06 iron and was slightly high on manganese but has been ...
A: This could be a number of things. I suspect it is a load of silt which happens from time to time in ...
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| when is it too much filtration? | 12/17/2007 |
Q: I have a 50 micron cartridge whole house filter, then a softener, then a 5 stage "Premier" r/o ...
A: I would chunk the whirlpool filter in the trash! I, personally, would be satisfied with RO quality ...
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| Water Quality | 12/15/2007 |
Q: Young, I am A student looking for information on what type of water is the cleanest and the ...
A: Yes, that is much better! The answer is going to depend on whether or not the tap and toilet water ...
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| Water Quality | 12/15/2007 |
Q: Young, I am A student looking for information on what type of water is the cleanest and the ...
A: That is a very broad question. Are you referring to drinking water, river water, ground water, or ...
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| well water problem | 12/13/2007 |
Q: i had my well water tested in france and it contains too much iron and amoniac,it also have very ...
A: You definitely have a high iron level in your water as well as high nitrates. I would recommend a ...
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| Treating artsin well | 12/13/2007 |
Q: I have a Small Water System in Ca. It is supplied by a artesian well. The well is 775' deep and we ...
A: Chloroform in an artesian well that deep is very rare. What is the level of chloroform and who did ...
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| recent drinking water worries | 12/6/2007 |
Q: I live in the metro Atlanta area and our water shortage has made national news. We are nearing the ...
A: I honestly think it is just a coincidence. It is definitely not a heavy metal or algae. The city ...
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| Rusty Smell in Hot Water Only | 11/30/2007 |
Q: My water supply is from a well. It have a whole house rust/sediment filter prior to the feed to my ...
A: I don't think you need my help - you are doing a great job of preventative maintenance on your ...
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| Water tastes bad after new well pump install | 11/30/2007 |
Q: Steve, Hello. I have a question regarding the taste of our well water. I apologize for the long ...
A: The answer to your question is yes - chlorine can be present even if you can't smell it. It's hard ...
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| Water tastes bad after new well pump install | 11/30/2007 |
Q: Steve, Hello. I have a question regarding the taste of our well water. I apologize for the long ...
A: Boy you have a deep well - that should be excellent water! A lot of times the water at that depth ...
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| Sediment in well water | 11/27/2007 |
Q: Steve, I'm curious what might suddenly cause sediment to appear in our well water. We have ...
A: I suspect that the particles are coming from the well casing. Do you know if your well casing is ...
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| Water Softener | 11/26/2007 |
Q: We have been in our home for 3 years and have no prior knowledge of water softener systems. So we ...
A: I need you to see if you can get me some more information on the Genesis system that you have. See ...
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| iron, rust and sulfur | 11/25/2007 |
Q: We have well water for our home. I've noticed an orange and somewhat red staining in our toilet, ...
A: Yes, I can recommend a whole house filter. The premier unit for residential use, in my opinion, is ...
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| Follow Up to water treatment | 11/24/2007 |
Q: The ALL experts said I had too many follow ups so I will ask a NEW follow up question. I had my ...
A: That is not a high hardness reading. I would not worry about getting a softener, especially with ...
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| iron, rust and sulfur | 11/22/2007 |
Q: We have well water for our home. I've noticed an orange and somewhat red staining in our toilet, ...
A: This stain is probably coming from iron in the well. It could also be silt/clay particles. I would ...
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| Follow Up to water treatment | 11/21/2007 |
Q: The ALL experts said I had too many follow ups so I will ask a NEW follow up question. I had my ...
A: First, look at your report and find out if that hardness value of 56 is in mg/L or grains/gallon. ...
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| polyphosphates and iron re-emergence | 11/18/2007 |
Q: Many municipal water treatment plants take the cheap way out and treat water with polyphosphates and ...
A: Wow! What a great question! I'll be honest and say I had never thought of this solution. I have ...
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| sulfor water | 11/9/2007 |
Q: The water smells so bad and the iron or rust stains are really bad. I buy filters every week, one ...
A: Glad you got to the bottom of that! Are you asking if the hard water could be coming from the bad ...
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| Filter or softener | 11/5/2007 |
Q: I have a whole sediment filter on our well water system. My wife is now complaining about the ...
A: Yes, please send it out! The pH sounds way too low. Normally the pH should be between 6-8, with 7 ...
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| Water softeners | 11/5/2007 |
Q: We had a Hague Maximizer series 96 softener installed a little over 3 years ago. Our water hardness ...
A: You need to contact the company that installed the softener and ask them to give you the capacity of ...
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| Filter or softener | 11/5/2007 |
Q: I have a whole sediment filter on our well water system. My wife is now complaining about the ...
A: Ok - I have looked up the Whirlpool Gold system and I have to admit that I am very leery of this ...
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| Filter or softener | 11/5/2007 |
Q: I have a whole sediment filter on our well water system. My wife is now complaining about the ...
A: I will try to give you some advice. First of all I don't know what a "center" filter is. I've ...
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| sulfor water | 11/2/2007 |
Q: The water smells so bad and the iron or rust stains are really bad. I buy filters every week, one ...
A: Boy that can be upsetting can't it? Do you know if the iron and sulfur are in the well water or if ...
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| Iron and Hardness (New Well - 146 ft deep) | 10/31/2007 |
Q: Greeting Steve: I recently had a well dug and hit water at 146 feet. I had the water tested ...
A: It is a definite possibility that the high iron reading is due to the drilling process itself. I'm ...
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| Water softener and water conditioning | 10/30/2007 |
Q: What is the difference between water softener and water conditioning? I had a sale rep from one of ...
A: I'm glad you didn't go for that one!! It appears to me that the sales person may have been trying ...
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| iron in water | 10/28/2007 |
Q: If this answer I looked up is correct, rust may be in my water and pipes need to be replaced, Could ...
A: I don't quite understand your question. Are you asking that if there is rust in your water would ...
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| slime | 10/18/2007 |
Q: the last few months I have had white algae/slime covering the entire holding tank in my softner, I ...
A: It sounds to me like you have a mold, fungus or bacterial contamination in the well itself. It is ...
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