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Web Design/Altering appearance of website

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Question
Hello Ken -

I'm sending this question to prepare for a meeting.  I own a website that serves artists in my area.  They can post their work to my 'online gallery.'  The viewer clicks on their painting and is led to more of their work.  The fellow who designed the site has about half of the pictures tilted slightly -  for a more lively appearance.  Some of my artists are objecting to this -  they think it looks crummy (to be blunt).  I'm assuming the designer can change this - 'dial out the tilt.'  However, I'm worried that he'll say, 'sorry, you're stuck with it; there's nothing I can do.'  This will leave me with a dead site - and all my investment will be lost.  I don't know what site-building or authoring tools he used (I'm not a techie).  Do you think my request is reasonable?

Thanks -  Mark

Answer
Hi Mark.

Your question is subjective, so it's hard to answer without exposing a bias, lol!

From a "client" perspective, of course your request is reasonable.  You're the boss.  You can tell the designer to display them upside down if you want to, and be perfectly within your rights to do so.  Not much more to say on that....  :)

From the designer's viewpoint, it may have been a custom bit of programming with a lot of work that went into creating that effect.  They may look at it as "their baby"and have an emotional attachment to the code.  On they other hand,  maybe they have statistical data that shows displaying at an angle results in more "end user" engagement, so it would be a bad idea to "turn it off" because a few artists are miffed.

Not knowing the reason "why", it's hard for me to advise which way is "best" - because it all hinges on who you're trying to serve.  

I believe that if you present him with the concerns of the artists, and ask what the consequences of changing the angle of image display might be, you'll be in a better position to get the best outcome.

Hope this helps - Ken

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Ken Ivey

Expertise

I've been developing websites for almost 20 years. If you have questions like these, I can help! Should I try this myself or hire a professional? What tools do I need? How do I sell products online? How do I make money with my website? Can I create a website without buying expensive software? How do I design a website FAST? How do I market my website? Is a BLOG a website? How do I put video on my website? What is website hosting? When will search engines find my website? OK, I've found a site I like - but now what? Can I make my website a subscription site?

Experience

I have over 20 years of practical experience with web-related issues, and some military computer training. I've worked for a computer manufacturer, and own a small technology company specializing in web-design, hosting, and internet media production. I am the webmaster of several sites, and e-newsletter editor for Rotary District 6760 which is comprised of 65 clubs throughout middle Tennessee.

Education/Credentials
I'd like to say a diploma from a revered educational facility hangs on my wall, and perhaps someday it will. In reality, everything I know has been self-taught, much of it done so in the hallowed halls of that venerable institution called "The School of Hard Knocks". (I have taken courses at a local community college, and received military computer programming training as well.)

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