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About Marty Landman
Expertise
Perl programming using CGI, databases, HTML templating, and website automation.

Experience
I have been providing hosting to my clients and for my own websites for the last 4 1/2 years as a reseller - see my website for more information.

 
   

You are here:  Experts > Internet/Online > Internet Technologies > Web Hosting Advice > money in account

Web Hosting Advice - money in account


Expert: Marty Landman - 1/15/2009

Question
A person built an ecommerce website for me using zen cart.
I made a trial purchase for $30 using my credit card to see if it would work,it did and I got confirmation from the shopping cart-authorize.net.
The problem is the $30 was not applied to my account.I called the credit card company I used and was told the $30 was "pending".Apparently I must do something in the admin area to undo the $30.Do you know what?

Answer
Larry although I haven't administered a Zen cart site you can look on the admin screen for pending sales I would think, find your's and then cancel the sale.

Alternatively if you google zen cart I bet you can find a bbs where questions like this may have already been answered.

Finally, afaik a pending sale if not completed ought to be eventually released by the CC company; you can check with them. But ultimately of course you'll need to poke around the zencart admin screen and figure this out.

hth,
--
Marty Landman, Face 2 Interface Inc.
Drupal Development Blog: http://drupal.face2interface.com/
Free Database Search App: http://face2interface.com/Products/FormATable.shtml

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