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About K. Lawrence
Expertise
I have expertise in making webtv email signatures as well as website design. I am patient and specific with "newbies" to the webber experience! I am on a Sony Plus and am able to answer questions regarding the video capture and audio capture features of the plus.

Experience
I have three websites. One is a very large collection of camel clipart and the other two are just fun sites where I have used some creativity to have a good time. I have gotten very good with html and table commands.
 
   

You are here:  Experts > Internet/Online > Internet Appliances > WebTV Problems > Incoming calls

WebTV Problems - Incoming calls


Expert: K. Lawrence - 11/13/2004

Question
When surfing if someone tries to call me their phone just rings and I have no way of knowing that there is an incoming call. This is on the new "MSNTV-2" On the old webtv plus there was sensitivity settings that handled this problem, but not so on this new setup. Any suggestions?

Answer
I dont know anything about the new unit, but it does surprise me that it doesn't have a call interupt setting like the old boxes do.

I have two suggestions for you.
One is, call I-800-gowebtv and ask them for a solution to the problem.

Two is, if possible, get a seperate phone line for your unit. I lived with the problem of incoming calls and interuptions when online and it was very frustrating. If my setting was too sensitive it would kick me offline for no reason and if it wasn't sensitive enough it wouldn't kick me off for an incoming call. Then there's the problem of getting kicked offline with a real incoming call and having to reconnect.

I finally broke down and got another phone line just for my unit.

Sorry I couldnt be of much more help, but try the first suggestion and give them a call.

Good luck....

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