About Emma Expertise WEBTV help - page building help - html help - I have used the webtv for over 10 years..I create web pages, sigs, and triple sets using html codes and scripts. I will try and answer any question as completely as possible, and if I don't know the answer, I will try and find someone who can help with your problem.
Question TV works fine without the Webtv connected. Have tried the power down and power up with more than a 15 minute wait time.
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Followup To
Question -
My mother has been using webtv for about 4 years. Recently it quit working. She thought it was due to an e-mail she got warning her to upgrade her system because the shut down came a few days later. I have contacted webtv's support organization and they assure me the e-mail was spam and that her account is still open and functioning.
With this info, I suggested she power down the system by pulling the plug, waiting at least 30 seconds, and then plugging it back in. When she did this, all she got was "wavy lines" on the TV screen. She unplugged and tried again several hours later with the same results. Any suggestions?
Answer -
have you tried watching the t without the web connected?...it could be the tv tube is out...if the tv works...try unpluging and leave off at least 15 minutes..
emmie
emma3@webtv.net
Answer well..ive never had a unit go out on me,,that maybe thats the problem...if the tv works fine, it must be the unit...i do know a friend of mine had hers go out after a lightning storm...apparently it affected the phone lines...i have been told to always unplug the unit durning storms...which i do...
