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About Denis Mello
(Top Expert on this page)

Expertise
I can respond to too many questions regarding to Windows 2000, network (LAN, WAN, protocols) issues and troubleshooting. I can also respond to Linux, Unix issues, administration and configuration paramenters.

Experience

Past/Present clients
General Motors, VIVO (Brazil), Brazil Telecom, Petrobras, Hewlett-Packard.

   

You are here:  Experts > Computing/Technology > Focus on Windows 2000/NT > Windows 2000

Questions Answered By Expert  Denis Mello 
In Category  Windows 2000

SubjectDate Asked

Administrator.bak11/5/2009
  Q: from Down Under.. After the dreadful blue screen appearing, dumping physical memory, a ...
  A: I understand your concern. It's terrible losing data under any circunstance. In this message I will ...
Viewing history10/31/2009
  Q: Denis, thanks for volunteering to answer peoples' questions. I'm currently using W2000 with mostly ...
  A: It's very easy. Go to the menu named History and take a look on the websites you visited. I enjoy ...
slowed down a game10/22/2009
  Q: I slowed down a game (Freecell) because I couldn't control the speed. Did it easily by moving ...
  A: I can help you out in fixing the problem you're facing during startup. Right this time I suggest you ...
win 2000 user accounts2/17/2009
  Q: i want some users to access accounts without typing a password. i installed the program and could ...
  A: This is quite possible. The problem you're facing is because of the policies configured in your ...
catastropic failure4/1/2008
  Q: I am installing a large app (850 mb). It runs the start of the setup then it stops and gives ...
  A: You gave a tip. Maybe you should install a newer version of Windows installation tool, because your ...
"feature transfer error" "catastrophic failure"3/31/2008
  Q: I am installing a large app (850 mb). It runs the start of the setup then it stops and gives ...
  A: Seems to be a big problem. Can you send me further details about it? - Is a single package? - What ...
windows 2000 pro3/29/2008
  Q: My Gramma just received an IBM computer with Windows 2000 pro installed by some random guy who knew ...
  A: Sorry for the delay. It's strange, but it seems to be a virus. Since you're not able to run some ...
Getting back files1/17/2008
  Q: I installed 2000 over Windows 98. I am having trouble with my computer I deleted some operating ...
  A: Usually everything is lost, unfortunately, however you may try a repair choice. This option will try ...
troubleshoot8/10/2007
  Q: I tripped over the power cord to my computer and knocked the power out. When i started it up, it had ...
  A: You got a problem. The MS knowledge base suggests partitioning the HD, formating the partition as ...
Win2000Pro Halts on Startup7/29/2007
  Q: I have a Win2000Pro that halts at "Preparing Network Connections" during startup. I have tried ...
  A: Did you try to physically remove the NIC and startup it again? Try also: remove the second NIc (the ...
Laptop won't post7/25/2007
  Q: My laptop won’t make it thru POST. It stalls at the Windows 2000 screen and the only way I can turn ...
  A: Not sure what you mean. Every time you need to shut down your laptop, you should do it by ...
Deleted files7/18/2007
  Q: I have a shared folder on my Windows 2000 Server. The folder contains many other folders and there ...
  A: Hey, As I understand it you want to see who is on what machine during a certain time correct. If you ...
network adapter protocol7/17/2007
  Q: You are the 4th expert...no one has been able to answer my question so far, so I hope you can help! ...
  A: Sorry for the delay. Have you removed all of the spyware? If you haven't, then I'd suggest you ...
Windows 2K hangs at logon5/4/2007
  Q: Denis, I'm a system admin for a network running NT 4.0 Server and WIN2K clients. Lately after my ...
  A: To be honest I don't know why. I will perform a research and let me know. It seems some profile ...
W2K video download on modem5/1/2007
  Q: I'm running W2K v5.0 build 2195 SP 4. This is a used system that was apparently previously a ...
  A: In my oppinion the problem does not lies on that because Windows 2000 is more performatic than ...
W2K video download on modem4/29/2007
  Q: I'm running W2K v5.0 build 2195 SP 4. This is a used system that was apparently previously a ...
  A: There could be many reasons. Take a look in the tasks to see what is using the most in terms of CPU, ...
uninstalling a windows 2000 professional OS4/25/2007
  Q: I have a Primebook model 900 laptop with a win2000pro OS in NTFS. I wanted to completely uninstall ...
  A: I would reinvent the road by writing the steps. Guess it is better give some references. Before ...
How to remove U & P from IE FTP4/19/2007
  Q: I have been using ftp quite frequently with IE. Recently, i have accidentally tick the checkbox of ...
  A: It is a little bit difficult to finding a solution for that. It seems that is a registry ...
What is windows 2000 OS2/20/2007
  Q: Could you please explain what is windows 2000 OS?
  A: Windows 2000 is an O.S (Operating System). There are many such as Windows XP, Linux, Solaris, ...
clean and restore2/16/2007
  Q: erm...ive been given a laptop , its a Sony VAIO PCG-R600, using windows XP Professional. Im wanting ...
  A: I'm really sorry for responding just now but it was a holiday where I live. 1. The Restore CD's come ...
Guest Account12/3/2006
  Q: I put an internet ready PC in the family room for the kids and their friends, I made the Guest ...
  A: I got it. Actually you should change the privilegies of each program under the administrator account ...
win200012/2/2006
  Q: When I initially turn ON computer, WIN2000 starts and I get an error message saying one of my drives ...
  A: This happens most often because the user didn’t shut down Windows properly before turning off the ...
Windows 2000 Login error11/20/2006
  Q: My 15 month old daughter got her little fingers on my computer and now am unable to login at ...
  A: Usually you only see this in trying to Logon to a Domain Computer. NOT trying to logon to a ...
Getting an error to open notepad from a server11/18/2006
  Q: I have a server and trying to edit the log in the notepad, but when I try to open it, it says the ...
  A: Do you know anyone who needs some kind of remote support? Is this usual over there? I'm offering my ...
shutdown8/14/2006
  Q: i developed a software which will run with the windows start up and it will run in behind the system ...
  A: Well. I'not that good in programming but did you try the Scheduling Tasks? I saw that you can run ...
Internet Connection8/14/2006
  Q: I have a broadband connection on a 500MB plan with bigpond. In the last few months we have been ...
  A: It means send and receive packages. In order to connect on the Net, your computer must communicate ...
Re-registering installed software8/12/2006
  Q: Denis I've just tried to repair my Windows 2000 Pro OS. I've had to re-install it. It does not ...
  A: Unfortunately I do not know ways to do it. Since the architecture of Windows is registry based, well ...
MS06-0158/12/2006
  Q: Yes, but it did not fix the issue.........I have installed this latest patch on many systems and am ...
  A: Microsoft reported that many users have been affected with this patch. It seems that Microsoft will ...
PCI Controller on Win 2000 Pro8/9/2006
  Q: Device Mgr pop-up window says I need the driver for my PCI Communications Controller but I read the ...
  A: Winmodems are notoriously flakey. They also sap computing power from your machine, if they ever get ...
Interrnet Connection Problems8/9/2006
  Q: My DSL internet connection appears to connect and stay active indefinately, but when I try to ...
  A: I got it. To be honest I do not know this Network Card. You may verify if your network card is ...
Memory Dumps8/8/2006
  Q: I kept getting this message: BB635754 base at BB630000, data stamp 425ueca9 - afd.sys It is a ...
  A: If I'm not wrong, this is a small Hewlett-Packard PC right? Well, anyway, go to the Event Viewer and ...
Computer unresponsive issue8/7/2006
  Q: I currently am trying to setup another pc up at my cabin to host 3 usb camera's and one other camera ...
  A: So sorry for the delay. Well, it may be a lot of things. What is exactly happening? Is there any ...
cd/dvd8/7/2006
  Q: I'm running window 2000 professional. when trying to access cd rom, I right click to get options ...
  A: I found the reason. To fix the problem, access the links below. You provided the most important ...
windows installer on windows 20008/3/2006
  Q: i recently loaded windows 2000 and installed service pack 4. i have a good system with 1 gig cpu, ...
  A: As you did not mention the exact issue and even so, because this is an usual issue (apart from the ...
Hyperlink on backround7/30/2006
  Q: Ok i can put a shortcut. How? Thanks ConradHi Denis, I am having trouble with my desktop backround. ...
  A: Well, you can put a hiperlink or better a shortcut in your desktop bar. Firt, create a shortcut in ...
run commands7/29/2006
  Q: I cannot figure our how to delete old run commands.....start/run/ and then the window pops up...it ...
  A: Just do the following. In the bottom (or on the top, right, left side) of your desktip, you can see ...
Hyperlink on backround7/28/2006
  Q: I am having trouble with my desktop backround. I was wondering if you can put a hyperlink onto a ...
  A: It's possible to put a HTML files as your background (this is made thorugh the normal way, this is, ...
Windows 2000 Display Background Problem7/17/2006
  Q: The difficultly that I am having is that I have deleted a registry entry and/or .dll file that ...
  A: These steps are to remove. Check them and do the inverse way to try recover: The Disable Active ...
Windows 2000 Display Background Problem7/14/2006
  Q: I have deleted files/ script/ or registry entries relating to the selection of wallpaper from the ...
  A: Good question. Why don't your search for these files, copy them to another folder and direct your ...
Hide a process7/14/2006
  Q: OS: Windows 2000 Server I would like to know if it's possible to hide a process from "runing ...
  A: You're Brazilian, aren't you? Yes. I'm please to say that this is possible. The smartest, faster ...
Error 2 When Installing7/12/2006
  Q: One day I was trying to install some programs I have downloaded on my PC in the past (mozilla etc.). ...
  A: Well Bryan. This is not totally clear. Sometimes when do download an installation program it can ...
control panel - add/remove problems7/12/2006
  Q: But will that fix the add/remove utility or the Control panel issue? I wanted to clear up some ...
  A: Some programs can't be uninstalled through Add/Remove. In this case you should go to the directory ...
control panel - add/remove problems7/11/2006
  Q: I've looked at various questions but I'm getting diverse answers. I uninstalled Norton from a ...
  A: This is is an usual problem. The supplier provides the steps to do it. There is a bug or the Sygate ...
System 32 folder7/11/2006
  Q: ..that seems like a great description but it doesn't tell you how to run this check? do I use the ...
  A: Ok Martha. No problem. When Microsoft says that you need to clear or correct a registry entry, you ...
Win2003 Network Issue7/10/2006
  Q: Tried that also. It says I dont have permission to access the network or network resource. Any ...
  A: Don`t know exactly. Did you try using Domain\Username? It works in sometime. On the server, try ...
Win2003 Network Issue7/10/2006
  Q: I setup a win2k3 server. I installed file server and shared a folder and also added full ...
  A: This is an usual issue. In order to have users accessing some folder you must ensure that the ...
System 32 folder7/10/2006
  Q: I already have so many antispyware (six in total including Mcaffee.....the cleaner software below ...
  A: Please try the following: http://support.microsoft.com/default.aspx?kbid=177510 I would put here ...
Password problems7/9/2006
  Q: Ya he is using windows 2000, I believe the cause of the password is some sort of third party app ...
  A: Well. Depending on the box you have, you may reset the BIOS pass by taking out the battery or ...
Password problems7/8/2006
  Q: My grandfather started up his computer and for some unknown reason now there is a password required ...
  A: Depending on the computer you have you may try different types of procedures to clear your BIOS. I ...
System 32 folder7/6/2006
  Q: ... I had tried downloading something from called Sharepro....I have deleted the program because all ...
  A: Ok. 2 things: 1. Never delete the System32 folder. It is an essential part of Windows. 2. The delay ...
Win2000 ask to install a copy of ntoskrnl.exe7/6/2006
  Q: Hai. I hope that you're doing well. Please Answer help to following My Problems. I have ...
  A: Kumar. I doing well. Well it seems a good virus has infected your system and in this case I ...
Win 2000 professional7/5/2006
  Q: My computer will not start it just goes to a black screen. I can start under safe mode. I thought ...
  A: Well. You said you can go in Safe Mode right? Do the following: If the computer starts in safe mode ...
Win 2000 professional7/4/2006
  Q: My computer will not start it just goes to a black screen. I can start under safe mode. I thought ...
  A: Not sure what your problem is. My screen always goes black not long after the Windows load screen ...
Alphabetical Favorites listing7/3/2006
  Q: When clicking on Favorites it lists all of them BUT not alphabatized. How do you alphabatize the ...
  A: Mr. Iceman. I think you're trying to mean put in ascending order from A - Z. In this case. Click on ...
Windows 2000 MS-DOS Command Line7/1/2006
  Q: In MS-DOS Format we were to type the command to format a system disk. I put C:>FORMAT A: got it ...
  A: The /s option means that you want to make the disk bootable Basically, it formats the floppy, then ...
DVD drive not found6/24/2006
  Q: THis is kind of complicated but I'll keep it as simple as I can. HOwever, the main point is this: My ...
  A: It's a kind complicated. Don't know how to help you since you did some troubleshoot. Did you check ...
laptop6/23/2006
  Q: on my laptop i have some letter keys also with numbers in all of a sudden these keys will only print ...
  A: What are the letters? It may be some configuration in your laptop. Also tell me the Operational ...
Backup6/20/2006
  Q: i have a windows 2000 server OS, and i do two shecduled full normal backups per day each with ...
  A: Dima. I'm really sorry for not responding before. According to what you're saying it seems this is ...
Unable to connect6/17/2006
  Q: I have a PC running Windows XP that is connected to my office Server that runs Server 2003 SBS, if ...
  A: It is a little bit hard to find a way to solve this issue. Let's try: 1. How many computers you have ...
Windows 2000 - lost internet connection after upgrading firewall6/16/2006
  Q: Vinny, To answer your questions, even after a complete uninstall of Zone Alarm Pro I could not ...
  A: Yes, I do. The steps related to TCP/IP you can do without connection to the Internet. It is based ...
A problem with E and F drives6/15/2006
  Q: I got a problem with E and F drives. When I put a CD or DVD to the drives, the green light goes off ...
  A: The most important you have said that is the green led goes of. As you have reinstalled the drivers ...
Windows 2000 - lost internet connection after upgrading firewall6/14/2006
  Q: Denis, Actually, you've pretty much summarized what the Zone alarm tech support told me to do. Run ...
  A: Lindsey. Did you receive my last comments about this issue? If not you can do: - uninstall of ...
Windows 2000 - lost internet connection after upgrading firewall6/14/2006
  Q: Denis, I recently downloaded an upgrade to my existing fire wall Zone Alarm to Zone Alarm Pro. ...
  A: No, it is not necessary to reinstall in my oppinion. Please remove the Zone Alarm and try to connect ...
WSUS Activities from the client site6/14/2006
  Q: We had implement the WSUS on 2000 Server and all & its working fine. The question is that my all the ...
  A: As I said before I'm not able to help in the way you want since I have never seen this issue. I was ...
windows 2000 clean install6/8/2006
  Q: actually that was VERY helpful... I understand about formatting the HD...when you say I can use dos ...
  A: You`re right. You can use both ways. In case of Partition Magic, I think it is interesting because ...
Display problems6/8/2006
  Q: My problem is that the display of my computer has sort of a grey shade on top of everything. This ...
  A: I`d like to help but it seems you`re facing a hardware problem. In this case there are not many ...
windows 2000 clean install6/8/2006
  Q: I have installed Operating systems before but I have hit a kink in the armour... I have laptop that ...
  A: Not sure what exactly you want. If you have XP installed in your notebook and wants to perform a ...
Printer No Longer Shared6/7/2006
  Q: We have a small office with four computers and one printer. We networked the computers and were ...
  A: Sorry for the delay. It is a little bit strange from out of the blue you printer is no longer ...
notepad question6/6/2006
  Q: how are you going? My name is Christina and I live in Australia. I was wondering about windows ...
  A: I doing fine. What about you? Unfortunately, NotePad is a very simple text editor. Well, you can ...
CD/DVD5/23/2006
  Q: My son has a Dell Latitude C610, running Windows 2000. For some reason, the CD/DVD drive ...
  A: Can you see in My Computer the Driver listed? If not go to Control Panel, hardware, select the ...
Windows Update5/9/2006
  Q: Followup: The sugesstion you gave me worked perfect. I was able to go online and update the ...
  A: perhaps this will assist you: Automatic updates greyed out Click Start, select run and type ...
Windows Update5/8/2006
  Q: I brought my son a Dell Latitude Computer as his first computer. It works fine up to a point. ...
  A: Try out these steps: - Check which account these sevices are running under. Is the account locked ...
cookies5/2/2006
  Q: i forgot how to remove cookies
  A: No problem Ron. If you using I.E, then do the following: Tools, Internet Options, General and ...
C drive is full5/1/2006
  Q: I am working on a Gateway computer upgraded from Windows NT to Windows 2000 Professional. The hard ...
  A: Ok, I got. I don't think you will need to format your HD. As the system is probably installed on ...
Windows 20004/23/2006
  Q: I am currently using an HP Vectra with windows 2000 that works just fine for me. I also have an ...
  A: Don't say that Dennins. First. I don't think you should get stuck on Windows 2000. Linux is an ...
Windows2000pro4/23/2006
  Q: A problem is coming up quit regular now for some reason. when I click on a program exe or icon, I ...
  A: Regarding to MSHearts try copying it instead to the C:\Windows\System32 folder (not the exe but the ...
Picture viewing4/20/2006
  Q: I have some Jpeg files that I cannot view. The programs I usually use to view picture files tell me ...
  A: Not sure how I can help. You can do the following: - right click the file, go to Open With, Choose ...
Desktop Display4/18/2006
  Q: I have windows XP. Just recently, I am unable to change my desktop wallpaper. What happens is the ...
  A: I used to solve very technical issues but one time I faced a similar problem and it was very hard to ...
View Source4/18/2006
  Q: I opened a Web page, right clicked and selected View Source, then inadvertantly deleted the text in ...
  A: This is a little bit strange but happened to many people. Try delete your temporary internet files. ...
Problem with pdf files4/7/2006
  Q: My laptop is Dell Latitude Win2000 Prof SP4 / PIII / Adobe 7.0 / IE 6.0. Having trouble with pdf ...
  A: Sorry for the delay. Please try the following; 1! Enable Acrobat ActiveX Control. * This procedure ...
ftp problem4/4/2006
  Q: .. same error still occur, 1) when ping it shows got reply from the server. 2)when I use telnet it ...
  A: Chances are the not the Server is not running but the FTP service. Please check if the entire name ...
ftp problem4/4/2006
  Q: I try to establish connection between Windows 2000 and Unix through command line FTP but error ...
  A: You provided very few information but I will try to help you. The way it is, it is missing the ...
internet connection3/31/2006
  Q: I did what you suggested, here is what I got when I typed ipconfig: WINDOWS 200 IP CONFIGURATION ...
  A: Sonia. There is an issue related to Internet problems after downloading Microsoft Updates. The ...
internet connection3/30/2006
  Q: I got a used SONY VAIO laptop as a gift. It has a windows 2000. It didn't have the latest windows ...
  A: First, you can check if you're really receiving packets from the network. To do it, go to DOS (Go to ...

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