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Windows 7/updater.exe hs stopped working / win 7 pro


This pop up started a while ago - I have run every scan I have ever used - nothing ever shows up as a problem  (malware bytes - super anti spyware - * always run microsoft essentials) all windows up dates are up to date ) Im slightly embarrassed that I work in the IT field .... and can not seem to get rid of this - it doesn't seem to "do anything" or prevent me from doing anything - its just a bothersome pop up : here are the details

Problem signature:
 Problem Event Name:   BEX
 Application Name:   Updater.exe
 Application Version:
 Application Timestamp:   4fce19d3
 Fault Module Name:   Updater.exe
 Fault Module Version:
 Fault Module Timestamp:   4fce19d3
 Exception Offset:   00001837
 Exception Code:   c0000417
 Exception Data:   00000000
 OS Version:   6.1.7601.
 Locale ID:   1033
 Additional Information 1:   df69
 Additional Information 2:   df698c0179e76ea3cba984f8cbf914b8
 Additional Information 3:   0fbb
 Additional Information 4:   0fbb0ecbeba699f9db6e3485899b8127


Hello Nina,

Please download CCLEANER install and run it twice, to wipe your HDD's mess(cookies etc), cleanup and fix the registry. This would get rid of the perpetrator's footprints.

Perform a MalwareBytes AntiMalware full scan.
Uninstall all suspicious tool-bars off your browsers and clear the history. If possible, delete the sub-folders under the C:\Program Files folder

Kind Regards,

Windows 7

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I can answer questions based on the Windows 7 environment as in;

Windows XP assistance please visit WINDOWS XP TROUBLESHOOTING. For questions based on Viruses and Infections please visit COMPUTER SECURITY & VIRUSES.


I have got self-attained experience in the Windows 7 working environment. PS:I DON'T ACCEPT PRIVATELY BASED QUESTIONS


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