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Windows 7/updater.exe has stopped working


This pop up started a while ago - I have run every scan I have ever used - nothing ever shows up as a problem ccleaner - malware bytes - super anti spyware
no 'weird or funny tool bars" (never allow them) 'no cute or funny 'smiley faces software etc etc   (always run microsoft essentials) all windows up dates are up to date ) I can not seem to get rid of this - it doesn't seem to "do anything" or prevent me from doing anything - its just a bothersome pop up : here are the details when the message pops up

Problem signature:
 Problem Event Name:    BEX
 Application Name:    Updater.exe
 Application Version:
 Application Timestamp:    4fce19d3
 Fault Module Name:    Updater.exe
 Fault Module Version:
 Fault Module Timestamp:    4fce19d3
 Exception Offset:    00001837
 Exception Code:    c0000417
 Exception Data:    00000000
 OS Version:    6.1.7601.
 Locale ID:    1033
 Additional Information 1:    df69
 Additional Information 2:    df698c0179e76ea3cba984f8cbf914b8
 Additional Information 3:    0fbb
 Additional Information 4:    0fbb0ecbeba699f9db6e3485899b8127

Hi Nina,
It is hard to say what the cause is with out seeing it in person.

The problem is most likely not related to malware especially since you have run multiple scans on the system.

What I recommend you do now is make sure Windows and other Microsoft products and all other software is up to date.  This includes Java (, Adobe Reader and Flash ( make sure you have the latest version of your anti-virus etc.


Windows 7

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I can answer questions on a wide variety of issues including pertaining to installation, configuration, trouble shooting and, malware removal.


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