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|Rating(1-10)||Knowledgeability = 10||Clarity of Response = 10||Politeness = 10|
|Comment||Hi Mike (sorry about the "Dave"), You've given me so much to look up, read, and apply. It'll take me awhile to do all that, but I will pursue all that you suggest. One thing that surprises me is your suggestion to remove AVG and install Avast. I've used AVG for years, too many to count, and it has performed admirably. Also, since this failure with Windows 7 Explorer occurred only recently, it's hard for me to think that AVG could be the culprit. You also mentioned using malwarebytes. I assume I should use that instead of SuperAntiSpyware. I'll give it a try. Thank you very much, Mike. Bob K.|
Answers by Expert:
As I have been volunteering in the 'windows' category since the inception of AllExperts, which has now moved to numerous windows categories. I will therefore be happy to answer any Windows 7,8 and 10 based question. What can't I answer? Not much, as this is the main reason I volunteered here, because I am hopeful the questions I can not answer will allow me to investigate the problem so that I can answer it. The TIPS and SOFTWARE support through my website at http://tpsconsulting.com can also be of some help.
I have owned my own computer consulting business for the past 17 years and since the very beginning I have volunteered with AllExperts in the hopes I would be able to learn from others mistakes and problems. The goal for me is to be able to research any problem I don't initially have the answer to, in the hopes I will be able to further benefit for my own clients when they come across a similar problem.
More information can be found at my website http://tpsconsulting.com
I grew up with computers, from the first Apple IIC, back when Bill Gates was a student himself! For the past 17 years I have been providing technical services from building computers to constructing complete control rooms. Working with CTV I have helped produce the 1994 Olympic Games in Lillehammer, Norway. Later, designing and construction of "instant replay control rooms' for the Big Screens found in Stadiums and Coliseums.