Windows 7/Server error


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Hello Mike, I am having trouble logging into my windows home server dashboard from any of my household computers. It starts to go through the motions but I end up with the error in the attached image. If I look at the dashboard on the server itself it shows that the computers are online but if you click to start a backup it fails. I hope I have given enough information and await your reply.



Hello Robert

I would first be going through the basics, making sure your router UPNP is on and then do the server diagnostic with regards to remote web access. This will ensure the server is communicating with the router. At this point you will want to be sure each computer has correctly connected to the server. I suggest reading the following WHS for Dummies link:

I hope this helps


Windows 7

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Mike Dacre


As I have been volunteering in the 'windows' category since the inception of AllExperts, which has now moved to numerous windows categories. I will therefore be happy to answer any Windows 7,8 and 10 based question. What can't I answer? Not much, as this is the main reason I volunteered here, because I am hopeful the questions I can not answer will allow me to investigate the problem so that I can answer it. The TIPS and SOFTWARE support through my website at can also be of some help.


I have owned my own computer consulting business for the past 17 years and since the very beginning I have volunteered with AllExperts in the hopes I would be able to learn from others mistakes and problems. The goal for me is to be able to research any problem I don't initially have the answer to, in the hopes I will be able to further benefit for my own clients when they come across a similar problem.

More information can be found at my website


I grew up with computers, from the first Apple IIC, back when Bill Gates was a student himself! For the past 17 years I have been providing technical services from building computers to constructing complete control rooms. Working with CTV I have helped produce the 1994 Olympic Games in Lillehammer, Norway. Later, designing and construction of "instant replay control rooms' for the Big Screens found in Stadiums and Coliseums.

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