Windows 8/Blank screen - Joerg Droege
I have Windows 8 installed.
As of today my screen periodically goes white-blank when viewing a Microsoft Word 2013 document. At times I cannot select text.
I have run Norton virus checker. No viruses detected.
Can you please inform me if this is a software issue? (Windows, Word or Graphic driver) or can it be a hardware issue? (graphic card, hard disk)
thanks for your question!
First of all:
please notice that Windows 8 is outdated, please update it to Windows 8.1 in the first place. 8.1 is like the Service Packs for older Windows versions:
It contains also updates for more software compatibility.
It may also fix your Word issue maybe.
If not I suggest updating your graphics card driver, I would use the free too drivermax for this. http://www.drivermax.com
Also check Windows Update for Office 2013 updates you may not have installed yet.
I hope this helps! Please let me know!
All the best!