Windows 8/timeout

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Question
I have Windows 8.1 on one of my computers and backup my stuff on portable hard drives but have noticed after a while it just stops copying my stuff over. Win 7 hasn't had this issue. It seems I have to copy individual folders so the chunks of data aren't as large and even than for some reason the number of files and total storage size isn't quite equal. Anyway to keep it from freezing up before it has finished?

Answer
Hello James!

Thanks for your question!

This sounds like a serious question!

Be sure you make a backup first of your data!


Then check the following:

1) Exchange the external connection cable to check whether that is broken
2) Does it happen on Windows 8.1 AND Windows 7? If it doesn't update the driver for the controller of the windows where it stopped working. use the free version of DriverMax. http://www.drivermax.com
3) If it does happen on both windows and exchanging cable did not help, use the Hitachi Drive Fitness Test. It can be found on the Ultimate Boot CD e.g.: http://www.ultimatebootcd.com

Hope this helps! Please keep me posted and let me know!

Thanks in advance!
Joerg

Windows 8

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Joerg Droege

Expertise

Being an early adopter of Windows 8, I can answer a wide-range of questions regarding this new OS.

Experience

I had to support users regarding all kinds of Windows problems for many years, often "blind" over the telephone. I work in the IT industry for many years now filling in various positions for various IT and financial and health-care related companies.

Education/Credentials
I did an education as a Management Assistant in Informatics under the control of the Chamber of Commerce and Industry in year 2003.

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