Windows 8/Slow system

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Question
Please, my system is slow i dont know what to do. Help me Please. Window 8.1 operating sys. Thanks.

Answer
Hi Buba,
Their could be a few things going on. The most likely cause is your system is "gunked" up with junk files and possibly malware. What we recommend is to download, install, update where necessary and run the following programs in the provided order and remove everything they find. This is a long process so do this when you have time. We recommend starting one scan then, after start a scan before leaving for work or going to bed. Do not run all scans at one time they must be done individually.

1. CCleaner (http://www.piriform.com/ccleaner/download/standard)
2. Spybot Search and Destroy (https://www.safer-networking.org/mirrors/)
3. Malwarebytes (https://www.safer-networking.org/mirrors/)
4. Your already installed antivirus. If you do not have one we recommend AVG (http://www.avg.com) Make sure you do not already have one as you cannot run more than one antivirus on a system.

These steps should significantly speed up your system. If they do not please do not hesitate to ask a follow up question and we will provide more trouble shooting steps.

Windows 8

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Computers Unlimited LLC

Expertise

Computers Unlimited LLC can answer questions about security issues including malware and virus removal, upgrading or downgrading Windows 8 or 8.1. We can also assist with the installation and updating Windows 8 and 8.1

Experience

The owner of Computers Unlimited LLC has 15 years experience working with Windows based desktop Operating Systems

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2 Associate degrees in Information Technology 6 Career Study Certificates Pursuing a Bachelors degree in Computer Information Systems

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