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About Michael Troy
(Top Expert on this page)

Expertise
I have lots of answers for problems with defrag, clock time, performance, system resources, problems with passwords, opening files, etc. I also probably know of a freeware/shareware application for anything you want to do: sharing Internet, firewalls, games, utilities, graphics, audio, etc.

Experience
I am the Director of Information Systems for a large law firm. I handle all sorts of hardware and software problems for over 300 users who use Windows 95/98. I also have a home network of six computers.

   

You are here:  Experts > Computing/Technology > Focus on Windows > Windows 95/98

Questions Answered By Expert  Michael Troy 
In Category  Windows 95/98

SubjectDate Asked

Windows installation10/18/2009
  Q: I hope I am in the right area to ask this question. My aunt has an old IBM computer with windows 98 ...
  A: Sorry this answer is so late, I was sick for a while. Try typing the word win at the prompt and see ...
Windows 9810/9/2009
  Q: I simply cannot get into safe mode. Tried tapping the F8 key repeatedly with no success. Tried the ...
  A: The F8 or Crtl key should work. The F8 key can be a little tricky since you have to push it at just ...
Re-install issue in Win 989/29/2009
  Q: I have old Pentium (R) Pro system 200 Mhz , 384 MB Ram 20 GB HDD. I tried to re-install windows 98 ...
  A: Sounds like a BIOS problem. Take a look at this MS Knowledgebase article to see if it helps: ...
problems with dll9/12/2009
  Q: 3 of my programs - Info Select, Outlook Express and Quickbooks not working anymore. As I start , ...
  A: If you have system restore set, you can try going back to an earlier restore date. If you end up ...
problems with dll9/12/2009
  Q: 3 of my programs - Info Select, Outlook Express and Quickbooks not working anymore. As I start , ...
  A: Not really sure here. You might want to try to run System File Checker (Start, Run, type: SFC). ...
Window 98 installation on IBM Thinkpad 6009/9/2009
  Q: I have an old IBM 600 laptop with window 95 in it. Tried to install the Window 98 SE into it. ...
  A: I don't think Win. 98 CD are bootable. What you want to do is create a Win. 98 boot floppy. You ...
partition hard disk in 989/2/2009
  Q: I have a new hard disk drive size 80 GB & I install windows 98 in my system.But i can't find the ...
  A: Windows does not have much in the way of built in partitioning. By default, Windows installs itself ...
printer install8/26/2009
  Q: I have a Windows 98SE computer with 128mb ram and an AMD 700 CPU. The computer works just fine for ...
  A: You may be out of luck then. Epson does not make a driver for Windows 98. You may be able to try ...
printer install8/23/2009
  Q: I have a Windows 98SE computer with 128mb ram and an AMD 700 CPU. The computer works just fine for ...
  A: Canon does not ship Windows 98 drivers any more, but I believe you may be able to download a ...
old pictures from my computer8/11/2009
  Q: I'm not a computer person. My computer is like my car, I can turn it on and it gets me where I need ...
  A: There are a number of ways to do this, but none of them are particularly easy. First, you may want ...
computer display8/9/2009
  Q: My sister does not know what she did a few days ago but everything on her screen is huge now, icons, ...
  A: If you can open control panel and go into display, you should be able to increase the number of ...
Microsoft Works8/8/2009
  Q: I have a problem. When I go into Microsoft Works to do anything, a small box pops up and says, ...
  A: Typically, you would remove doing add/remove programs. If it is not in there, I usually recommend ...
Microsoft Works8/6/2009
  Q: I have a problem. When I go into Microsoft Works to do anything, a small box pops up and says, ...
  A: The most common cause for this error is that you do not have enough memory. Even if it worked ...
Upgrades7/31/2009
  Q: MIchael Hi again. I have Win 98, but a recently purchased camera requires Win 2000 (SP4), orWin XP ...
  A: Whish I had a better answer. The good news is that PCs are relatively cheap these days. You can ...
Upgrades7/30/2009
  Q: MIchael Hi again. I have Win 98, but a recently purchased camera requires Win 2000 (SP4), orWin XP ...
  A: Unfortunately, Windows 2000 or XP are completely different operating systems from 98. You would ...
large font7/9/2009
  Q: i need help with my computer. today i turned it on and the font is so large it's ridiculous, i ...
  A: If the whole screen is much larger and more faded, your video card drivers may have failed. You may ...
windows 957/8/2009
  Q: How do I restore a windows 95 computer to a previous date? If you can restore it how far back can ...
  A: Unfortunately, Win. 95 does not really have a system restore feature like more current systems. ...
Temp files6/9/2009
  Q: 3 days ago after I did Search *.TMP and deleted all the temp files that were not deleted by XP Home ...
  A: Many programs store information in temp files that should not be deleted. Rather than doing a ...
msn messenger5/29/2009
  Q: If I use my work email address for msn messenger can my company read the conversations I have been ...
  A: If you are not using a work computer and are not having your information sent to you via email, your ...
query5/29/2009
  Q: how to run the flashdrives on windows 98se
  A: Windows 98se computers require that you install special drivers that will work with the flash drive. ...
Splash screen to desktop transition time...5/27/2009
  Q: My normal boot (which I have not seen for a long time!)uses two splash screens and then direct to ...
  A: The two items are security updates. There should not be any problem removing them, other than ...
virus?5/19/2009
  Q: I'm having a problem with my Dell laptop. It was acting funny so I did a virus scan. It showed that ...
  A: It is quite possible that whatever infected the PC before has infected it again. If there is ...
virus?5/18/2009
  Q: I'm having a problem with my Dell laptop. It was acting funny so I did a virus scan. It showed that ...
  A: If AVG is detecting a certain infected file, you can try to go in and remove the file manually. ...
virus?5/17/2009
  Q: I'm having a problem with my Dell laptop. It was acting funny so I did a virus scan. It showed that ...
  A: It is possible that you have a corrupted system file or bad hardware, but a virus is a real ...
cmd5/10/2009
  Q: Excuse me for my silly question,but I really want to know about command prompt,what it is,and how ...
  A: The cmd prompt is simply a program to let people run MS-DOS commands. These are holdovers from the ...
Win98/ Win98SE5/10/2009
  Q: Michael I have a Win 98 OS and two Ridata EZdrive USB 2.0 flash drives, one, a "Shark" 128 MB, the ...
  A: You cannot upgrade from Win. 98 to 98se. However, if you put it all the patches and updates for 98, ...
IBM Thinkpad4/12/2009
  Q: I got a used IBM Thinkpad 380XD at a thrift store for $12. I has a 1.33 Gb HD, 32mb unmovable RAM, ...
  A: I think going further backward to DOS or 3.1 will raise even more incompatibility problems, and may ...
IBM Thinkpad4/10/2009
  Q: I got a used IBM Thinkpad 380XD at a thrift store for $12. I has a 1.33 Gb HD, 32mb unmovable RAM, ...
  A: A computer that old definitely has its limitations. First, only some PNY devices are designed to ...
Free AVG4/4/2009
  Q: I am a great fan of AVG and use it on XP Ver 8.5). Is there a version available that I can install ...
  A: Version 7.5 does work on 98 computers, and will still update with AVG virus updates. Grisoft no ...
windows 95,,,thumb drive2/26/2009
  Q: quick question. I have an old desktop computer with windows 95 on it. I have some pictures I want to ...
  A: I don't think you are going to find one. Most Win. 95 computers don't even have a USB port. I am ...
Maintenance2/17/2009
  Q: My computer is Acer I Reinstall Dell It ask me to Activate Windows and to enter product key, but i ...
  A: Most computers made in the last 10 years have the license key placed on a sticker stuck to the side ...
Opening windows 95 /98 file2/14/2009
  Q: How can I open my old files that has been saved from old windows 95/98. Need to open last years tax ...
  A: Most tax programs have a particular file that you can copy to a new computer to access last year's ...
Buying a new computer2/11/2009
  Q: I have had a computer with Windows 98 since 1998 and the Epson printer that came with it has broken ...
  A: You probably have a dial up modem in your PC. To use it, you will need to have some sort of dial ...
Buying a new computer2/11/2009
  Q: I have had a computer with Windows 98 since 1998 and the Epson printer that came with it has broken ...
  A: You are correct that there is often no easy way to copy the documents off Win. 98 to a newer ...
usb flash/jump drive for 981/31/2009
  Q: I have win98 and two usb ports on my computer. I bought a flash drive stick to use as removable ...
  A: Windows 98 requires that you install special drivers designed for the specific drive you have before ...
NEC Computer in Safe Mode.1/12/2009
  Q: My old NEC computer, about 8 years old and used as a spare, has locked-up on Safe Mode after I tried ...
  A: If Windows is going into Safe Mode even when you try to force normal mode, then there is something ...
NEC Computer in Safe Mode.1/12/2009
  Q: My old NEC computer, about 8 years old and used as a spare, has locked-up on Safe Mode after I tried ...
  A: Presumably you removed the card reader that caused the problem. You should be able to press the F8 ...
video card and your previous answer11/28/2008
  Q: Michael On 5/30/2004 you answered a question (below). It helped me a lot and I rated it a 5. Our ...
  A: All different computers use different video cards. If you have a name brand computer, you can ...
video card and your previous answer11/27/2008
  Q: Michael On 5/30/2004 you answered a question (below). It helped me a lot and I rated it a 5. Our ...
  A: The problem is that you need a special video card driver for your video card, which is not on the ...
Explorer.exe11/24/2008
  Q: I keep getting the following error when my computer loads (it pops up several times): Explorer.exe - ...
  A: The DLL you name is from a very old spyware program used to steal information from infected users. ...
Downloading Flash drives11/20/2008
  Q: I have a Dell 98SE pIII computer. I am having trouble downloading a Lexar driver for 98SE. When The ...
  A: You need to have an unzip utility installed on your PC. Later versions on Windows have one built ...
Win 98 Install10/24/2008
  Q: I have a PC that has been wiped clean. The boot diskette that I have does not provide a driver for ...
  A: I don't think Win. 98 ever came on diskettes. Win. 95 was the last one available that way. A ...
Windows 9810/18/2008
  Q: I Obviously have a win 98 issue lol. everytime i start my computer it goes through the microsoft ...
  A: Unfortunately, the most common reason for this problem is a memory error. One of the memory chips ...
Installing CD Rom Driver9/24/2008
  Q: I found a old computer Pent.166 Mhz I formattted the hard drive but the CD rom drivers didn't load ...
  A: The drivers should be saved into your hard drive. To do this, put the floppy in the computer and ...
Installing CD Rom Driver9/23/2008
  Q: I found a old computer Pent.166 Mhz I formattted the hard drive but the CD rom drivers didn't load ...
  A: There is a program called which needs to be installed on the C: drive. This is a DOS program used ...
Windows 989/14/2008
  Q: I reformatted my IBM Aptiva E series 590 and reinstalled the factory program disk. I can not find ...
  A: The last few versions of Adobe Reader will not run on Windows 98. You need to get an older version. ...
about firewalls9/13/2008
  Q: Is it correct to say that a firewall is the programming that is put into a router and not the router ...
  A: A "firewall" can be software that is loaded on the computer itself to hide it and protect it from ...
Power up password8/29/2008
  Q: somehow when trying to get to my Windows password I accidently set and locked the power up ...
  A: It sounds like you set a BIOS password. Unfortunately, there is no one easy way to fix this. ...
windows 988/19/2008
  Q: I'm going to a friends house later today to have a look at his desktop. He says he is having a lot ...
  A: Windows 98 does not really have a system restore option. There also are not a lot of good ...
pitcures7/17/2008
  Q: this computer does not have a cd burner and it does not have internet acess to it i have tryed a ...
  A: There are a few thumb drives that will work with Windows 98. But only some work and usually ...
Modem connection7/16/2008
  Q: I am running a Windows 98FE and I have a 56k modem. My other Windows 98(this one a 98SE) also has a ...
  A: The issue could be line noise on the one PC. If you have an old line connect, an extra long line, ...
windows 98 wireless DSL7/7/2008
  Q: -.-"] I want to know if there's a way for me to use WIRELESS internet on a windows 98 desktop ...
  A: Assuming you have a wireless router, you just need a wireless card for the Windows 98 computer. ...
Win XP Password6/28/2008
  Q: I went out to fix a Dell Dimension 3100 that had a BIOS PW issue. I got passed that and then I ...
  A: Try giving this site a try: http://www.loginrecovery.com They charge for immediate support, but ...
Windows 98 (not SE)6/27/2008
  Q: Read your advice on getting info off our old OS MSW 98 computer - wife's keepsakes Yikes - but ...
  A: Unfortunately, there are very few devices out there that will work with an orgininal Win. 98 device. ...
ACCESSING CD DRIVE- TIBM THINKPAD 760XD6/17/2008
  Q: I cannot usually access my CD drive. Occasionally I can do so, and was able to do so in the past. ...
  A: I assume you have ruled out that the CD itself you are using is fine. If it works fine on other PCs ...
DISPLAY PROBLEM, NO 256 COLOUR6/8/2008
  Q: I have a pentium III computer, there were problems with it so I formatted the hard drive and loaded ...
  A: The problem is that your video card drivers were not properly installed. Without the proper ...
windows6/1/2008
  Q: can I update my windows 95 to windows 98 2nd ANSWER: Hi Eddie, If you have an update CD and your ...
  A: Microsoft does not sell them any more. You can often find used copies on available. I know you can ...
transfer games from 98 to xp5/28/2008
  Q: how do i transfer a game fro win 98 to win xp?
  A: It really depends on the game. Some simple games have all the files in one folder, you can simply ...
ethernet card install5/11/2008
  Q: i am trying to set up a netgear router to use with my dell laptop. i have a hp desktop running ...
  A: I don't think Windows 98 necessarily installed the TCP/IP protocol by default. You may want to make ...
new dvd win98/winxp4/29/2008
  Q: My kids broke the dvd drive in an old pc we have that is run by win98. When I try to replace it ...
  A: As a preliminary matter, I would not recommend an upgrade to XP. Most Win. 98 era computers cannot ...
Booting Up problem4/18/2008
  Q: My son has a Dell Inspiron 2500 laptop and upon booting up the computer gets the message, "No boot ...
  A: I hate to say this, but it sounds like you had a hard drive failure. If the computer cannot find ...
IBM Aptiva 22704/14/2008
  Q: I have an old system, aproximately 8-9 yrs old. IBM Aptiva 2270. We just had installed an internet ...
  A: You should be able to buy a wireless device that will work with your old Aptiva. The problem is ...
sound problems4/1/2008
  Q: Windows se - When I try to watch and listen to a video online, the picture and the sound play for ...
  A: Typically this problem is caused by a slow Internet connection. Try starting to play the ...
WIndows 98 memory (resources) problems3/30/2008
  Q: Ocaasionally, our computer hangs or gives us weird displays like windows showing through other ...
  A: It sounds like you may have some sort of malware on your PC. Are you running a good antivirus and ...
Sound Comes & Goes3/14/2008
  Q: I have an unusual problem with my desktop computer (Realteck AC'97). I am experiencing a situation ...
  A: It is possible there is a bug in the audio drivers for your sound card. Try going to WindowsUpdate ...
cannot get on line because file is missing3/11/2008
  Q: when i start my computer it says that it will not start because the oleaut32.dll filewill not start. ...
  A: It is possible your oleaut32.dll file has become corrupt. You can download a new copy here: ...
blank screen3/4/2008
  Q: I have a question , I have a toshiba laptop with windows 98 on it. I changed the screen to 265 bits ...
  A: It could be that you have the graphics set to a higher level than the monitor can handle. One ...
98 2nd ediotion1/14/2008
  Q: I have a 1999 Dell Dimension XPS T500 PIII computer. I have not had many problems with it. Do you ...
  A: If the defrag is not completing properly, shutting down any programs that are running, including the ...
Missing operating system12/17/2007
  Q: I won a Dell Latitdue C600 from work. They wiped the hard drive so that I could remove it from the ...
  A: If you boot up using the boot floppy, you should be able to go to the d: drive (or whatever letter ...
Oleaut 32.DLL problem12/17/2007
  Q: "I have windows 98 on an old Dell computer and received the following message. "OLEAUT 32.DLL file ...
  A: Larry, If the file is corrupted, which does happen, you won't get it working unless you can get the ...
Missing operating system12/16/2007
  Q: I won a Dell Latitdue C600 from work. They wiped the hard drive so that I could remove it from the ...
  A: There should be a light on the floppy drive that goes on when the computer is trying to access the ...
Missing operating system12/16/2007
  Q: I won a Dell Latitdue C600 from work. They wiped the hard drive so that I could remove it from the ...
  A: After running FDISK, you must format the hard drive, using FAT32 (Not NTFS). Once that is done, you ...
slow computer12/13/2007
  Q: I am 15 and I have a very slow computer. It takes about five to ten mintues to start up and i always ...
  A: Everything I mentioned except the RAM can be done for free. RAM is a part you need to buy. For a ...
slow computer12/13/2007
  Q: I am 15 and I have a very slow computer. It takes about five to ten mintues to start up and i always ...
  A: The best thing that usually can be done is updating the RAM. If your PC is four years old, I'm ...
digital cameras11/17/2007
  Q: ....do you know if there are any lower priced cameras out there that will still be able to operate ...
  A: For the most part, cameras made today do not bother to make software compatible with 98se. However, ...
High-speed wireless newtwork11/12/2007
  Q: I just read your 10/3107 response regarding a similar problem. My laptop is a Toshiba with Windows ...
  A: Virtually all wireless routers sold today work with the "B" Standard (802.11b) or the "G" Standard ...
problems11/9/2007
  Q: my control panel opens but will not let me remove or add. it sayscannot find the file ...
  A: It sounds like file corruption. The first thing I would try is to run System File Checker (click on ...
Registry cleanup software11/5/2007
  Q: I want to purchase registry cleanup software. I trying to decide which one I ran three different ...
  A: Cleaning a registry is more of an art than a science. Some are not aggressive enough, leaving too ...
Help10/31/2007
  Q: I had a windows 95 and i took it to my grandpas house and he accidentley deleted the system 32 ...
  A: On computers made in the last six or seven years, they usually have the key codes printed on a ...
Windows 98 pc tied to wireless network10/23/2007
  Q: my question is, I own an old PC, still runs on windows 98, and I have an updated PC running on ...
  A: Unfortunately, most wireless products are geared toward Win. 2000/XP or higher. There are a few ...
word 6.010/20/2007
  Q: I now have a computer with XP SP2. My problem is trying to open up files from m,y old system which ...
  A: This is a limitation of Wordpad. I believe the older versions of Wordpad in Win. 98 allowed you to ...
word 6.010/20/2007
  Q: I now have a computer with XP SP2. My problem is trying to open up files from m,y old system which ...
  A: If you do not have MS Word loaded on the new computer, that will be a problem. It may be that you ...
RE: resetting the clock for computer turned off for long periods of time10/17/2007
  Q: I have a friend who has a very old computer running Windows 95 or maybe even 3.1. She uses her ...
  A: Different computers use different keys to access the CMOS. When you first turn on the computer, you ...
windows10/7/2007
  Q: can I update my windows 95 to windows 98 2nd
  A: If you have an update CD and your computer meets the minimum requirements, it is possible, but not ...
Power shuts off after a few minutes9/23/2007
  Q: I have a Dell Dimension 2350 that shuts off after being on for about 10 minutes. Any ideas as to ...
  A: If it is literally turning itself off (not just freezing up) that sounds like some sort of hardware ...
Problem setting up program on my computer9/14/2007
  Q: When I try to download the PC camera program from the CD to my computer it comes up on my computer ...
  A: He Jason, You can set your color settings by going to START, Settings, Control Panel, Display. ...
reset BIOS password on old PC9/5/2007
  Q: First of all,sorry for my english.I'll try to explain what is my problem.I need to reset BIOS ...
  A: Different motherboards use all different kinds of CMOS batteries. Some look like an oversized watch ...
Problem deleting favorites9/2/2007
  Q: I recently added a link to my favorites, when I tried to delete the link I get the following ...
  A: I have seen this before. The only way I have found to get rid of them is to go into the folder ...
Extracting file8/31/2007
  Q: Mr. Troy; My daughter recently purchased a new Gateway GT5438, the OS is Windows Vista, and I have ...
  A: If all the computers have network cards, you should be able to share the folder on the 98 computer ...
MS-DOS golf game compatibility8/14/2007
  Q: I also volunteer but in Insurance law. I had a very old computer running Windows 95 and had a Jack ...
  A: These old DOS games often do not run well in XP, which does not have DOS in it. Rather, it uses a ...
Password Win 988/13/2007
  Q: I just read through most of the password questions posed to you and tried most of your answers and ...
  A: It sounds like you have a BIOS password set on the computer which also protects access to the BIOS ...
illegal operation?8/6/2007
  Q: ..I did what you asked by placing my unicows dll in a temporary C:\temp file, but before I can ...
  A: The "illegal operation" message means that a program is trying to execute a command that Windows ...
setting up file location for unicows dll8/3/2007
  Q: I received a GPS for my birthday from my son and I had to download unicows dll onto my computer. ...
  A: It sounds like the file first needs to unpack itself before you can use it. Frequently, downloads ...
setting up document name7/31/2007
  Q: I am trying to set up my mini digital camera on my windows 98SE. It says I must set up the document ...
  A: It sounds as if it wants to have DirectX version 8.1b or higher installed on your computer before it ...
virus7/30/2007
  Q: a anti virus system said it detected 392 virus in my system and that i need to use them to clear it ...
  A: I'm afraid you have discovered too late that there are some very bad malware programs out there that ...
legal copy of windows 987/27/2007
  Q: My question is. Can I make a copy of a windows 98 se cd? If so how can it be done. Do you know of a ...
  A: Microsoft will tell you that you are never allowed to copy a copyrighted CD of theirs. Others will ...
password problem7/23/2007
  Q: I have an IBM Thinkpad running windows 95. My son put a password on it and now cannot remember the ...
  A: Ok, it sounds like he may have set a BIOS password on the computer. That gets a lot more ...
password problem7/22/2007
  Q: I have an IBM Thinkpad running windows 95. My son put a password on it and now cannot remember the ...
  A: If you have Windows 95, you can simply bypass the Windows password by hitting the esc. button or by ...
W98 display adapter problem7/21/2007
  Q: After successfully installing a new ELO 12ins touchscreen to a machine I was repairing the computer ...
  A: If you are running at limited colors as you describe, the problem is likely with the drivers for the ...
how to boot up a 987/20/2007
  Q: My computer is a 98se and when i get to a certain screen it always says "wrong disk. insert system ...
  A: The most common reason for this problem is that you left a floppy disk in the drive. You need to ...
windows xp7/15/2007
  Q: yesterday, a friend tried to change our wide screen monitor settings, to make it orthodox to avoid ...
  A: Did you use the format command when you tried to setup Windows using the boot disk? If so, you ...
free troubleshooting program on CD7/13/2007
  Q: I have the program Advanced WindowsCare on my PC which works great. The trouble is I want to install ...
  A: Most utility programs like this require full installation because they need to set themselves up for ...
Diagnostics7/12/2007
  Q: I have an older Dell desktop running Windows 98 that I am attempting to clean up to give away. It ...
  A: To run the Resource or System Restore CD, you typically have to hit the hot key, in your case that ...
Quick Question7/11/2007
  Q: I bought a new computer installed with Vista premium home edition. It's not working well at all. I ...
  A: I am not really a Vista expert and my experience installing XP from scratch is minimal, but I ...
Reinstall Win-986/23/2007
  Q: I want to wipe off my HD and Reinstall windows 98. My system is an older Gateway solo laptop and i ...
  A: Win. 98 works pretty much the same as ME in this manner. You should be able to boot up from the CD, ...
Shutting off computer6/22/2007
  Q: Recently, I experienced some problem on my old machine which is a Gateway and running windows 98se. ...
  A: Powering off the device from the power switch could eventually cause problems. Windows often runs ...
Consolidation of Computer data6/13/2007
  Q: Michael, I want to maintain the usability of information and programs from a WIN95 laptop and WIN98 ...
  A: As far as documents and other information files, you should be able to copy them from one computer ...
avg6/13/2007
  Q: I have avg downloaded on my computer and I'm want to remove it , I have went to control panel and ...
  A: Personally I use AVG myself and have had no propblems with it. If you want to uninstall it, try ...
old laptop6/6/2007
  Q: ummm. i have an old laptop with windows 98. whenever i get on it it says operating system not found. ...
  A: You get that message when the computer cannot see the boot sectors on your hard drive. It usually ...
illegal operation5/13/2007
  Q: Why,when I am on the internet, do I get a message telling me "this program has performed an illegal ...
  A: Unfortunately, this problem can be caused by any number of things. It could be problems with your ...
lost cursor5/1/2007
  Q: re: Windows 98 System My son said when trying to play a game a message came up about going into Safe ...
  A: This can be a little complicated but you need to get into Control Panel and Device Manager, delete ...
Error "Illegal Operation"4/24/2007
  Q: I have a computer magazine in a CD that created with macro media Flash 8. when i put it into my CD ...
  A: It could be that your ActiveX is not up to date. Go to WindowsUpdate and make sure you have the ...
my sound4/18/2007
  Q: I found out my sound is missing on my computer. I can't find it in the hardware list. I assume ...
  A: Many computes have the Windows Setup files from the CD stored on their hard drives. Do a search of ...
a real computer mess!4/15/2007
  Q: I'm in a real pickle here. If you can help me I'll be so excited! I recently had windows 98 ...
  A: Glad I could help with the video. For the "work offline" problem. Open IE, go to TOOLS, INTERNET ...
a real computer mess!4/13/2007
  Q: I'm in a real pickle here. If you can help me I'll be so excited! I recently had windows 98 ...
  A: The display issue sounds like it is caused by corruption in your video card drivers. This can be ...
Wiping my 98 clean3/30/2007
  Q: I have a collection of 8 or so computers running Windows 98. I have acquired them through shcools ...
  A: There is really not a good way to wipe all traces of a former user short of reformatting and ...
Computer problem...3/14/2007
  Q: Michael: Don't know if you're the right person to ask this of, but if not...maybe you can steer me ...
  A: The Windows 98 emergency boot disk should have generic CD DOS drivers. If that is not working, it ...
installling win 95 to newly formated dell computer2/23/2007
  Q: I have a windows 98 disk. I followed some instruction that I received here I think that told me how ...
  A: The boot disk just gets you to a DOS prompt (the "a:"). From there, you need to go to the CD drive ...
win 98 from ME on Presario 50002/22/2007
  Q: I would like to replace my Win ME system with win98 on my Presario 5000 machine but it seems my ...
  A: If you ahve a standard Windows 98 CD, it should contain all the necessary system files. What ...
installling win 95 to newly formated dell computer2/21/2007
  Q: I recently bought 3 computers from a charity organization where they had been donated. I got 2 ...
  A: Many older computers do not have the ability to boot from CD. That sounds like the case here. ...
Free Driver Update Software?2/11/2007
  Q: I am looking for some software that will find the drivers on my computer, search for updates and ...
  A: I believe Microsoft's Windows Update service will make hardware driver updates available. The ...
9 yr. old computer probs.2/5/2007
  Q: I have a 9yr old HP that is not working properly.It will boot windows 98 but on control panel all ...
  A: It sounds like something happened to the hard drive sector that stores all the device drivers for ...
can't download from internet2/2/2007
  Q: when I try to download from anywhere on the internet this is what i get: internet explorer cannot ...
  A: It sounds like you may have inadvertently installes some sort of download management software that ...
script errow1/21/2007
  Q: I saw the same problem on answers but didn't understand the fix. I have this coming up on one web ...
  A: First thing I would try to get rid of the script errors is to open IE and go to TOOLS, INTERNET ...
scanner won't scan1/21/2007
  Q: I have installed software for the HP Scanjet 4070 Photosmart Scanner. It seems to have installed ...
  A: It sounds to me like the TWAIN drivers for the scanner were not properly linstalled. You can ...
Inaccessible floppy files1/20/2007
  Q: Michael I'm not sure WIN is where my problem lies, but I don't see a better category to try. ...
  A: It sounds like the headers on your floppy drive have gotten dirty. You may want to get a drive ...
Clock slow1/15/2007
  Q: My clock is consistently 5 minutes off. I can sync and it's no time at all it's back to 5 minutes ...
  A: It is not unusual to see clocks, especially in older computers, slow down over time. This is a ...
i can't open my computer1/8/2007
  Q: no my cp starts up but my computer (whit c: D:) won't openhi my pc won't open this computer or any ...
  A: Ok, It sounds like some of your system files may have gotten deleted or corrupted. Click on START ...
transferring data from Pentium II1/4/2007
  Q: I have an old Pentium II coomputer which was never hooked up to the internet. We bought a new ...
  A: You might be able to get the jump drive to work if you have the correct drivers for whatever version ...
Can I install Win98se on new system?12/28/2006
  Q: Can anybody help me? Last night I tried to install windows 98se on my new computer but I had this ...
  A: Microsoft stopped supporting Windows 98se a while back. Even before support stopped, many hardware ...
defrag problems win 9812/27/2006
  Q: I have been trying to help my sister with a defrag problem she is having. The problem is that of ...
  A: That sounds very strange to me too. An anti-virus should not run in Safe Mode. Not sure what, ...
Saving Pics off Windows 9812/26/2006
  Q: I have a new computer to set up. I need to know how I can save all my pics in Kodak photo and my ...
  A: If you do not have a CD writer, you will need some other way to copy the files you need. If there ...
Windoes Explorer Missing12/21/2006
  Q: We inherited a excellent Gateway computer from a deceased uncle. It is old and version Windows 95 is ...
  A: If I remember correctly, Windows 95 did not necessarily come with Internet Explorer built in. So if ...
"Explorer not responding"12/21/2006
  Q: Troy: I have windows 98SE. I am frequently getting 'explorer not responding'. This is happening ...
  A: A program not responding can be caused by any number of things. Typically, with Internet Explorer ...
Lost sound in Win98SE - not typical12/19/2006
  Q: (I asked this question of Lorry, and he said it was outside his expertise.) This is a problem that ...
  A: It's sounds like you have already tried quite a bit. Sorry, but I am not aware of any particular ...
enabling a password prompt at startup on windows 9812/16/2006
  Q: how do i get the enter network password to come on at startup like it did when i would get on the ...
  A: The Windows 98 login prompt is not designed for security purposes. Even if you get the password ...
Windows Media Player error12/13/2006
  Q: When I want to use Windows Media Player 7.1 in my PC it it no possible and appears this message, an ...
  A: You may want to go to windowsupdate.microsoft.com and see about downloading patches available for ...
Windows 98 - Lost File12/5/2006
  Q: I installed the software on my computer and it shows my missing files. I'm unable to open it -- ...
  A: You can find a list of other free recovery programs here: ...
Windows 98 - Lost File12/5/2006
  Q: I have a 7-year old Dell computer which runs Windows 98. I have a very important file that no ...
  A: It sounds as if the file somehow got corrupted. First, double check that it did not get up into the ...
windows 9812/4/2006
  Q: Mike: Thanks for your quick response. I have done what you recommended and have gotten rid of the ...
  A: You may want to try this: In Control Panel, double-click Passwords. On the Change Passwords tab, ...
network password prompt12/3/2006
  Q: IBM 560Z, with Win 98SE, from my stepson. Everytime I start up, I get a "Enter Network Password" ...
  A: If this is the standard Win. 98 network logon, you need to do the following: Click on your START ...
Defrag problem.12/2/2006
  Q: I have a problem with my defrag. When I use it, it only does 10% and then restarts continually ...
  A: Turning off the screensave, firewall and anti-virus is a good first step, but you may still have ...
Display settings and Adobe flash player 911/29/2006
  Q: My computer is a Dell Win2000 XP. One of the problems I am having is with the display settings and ...
  A: It sounds like you need new video drivers, and perhaps drivers for other hardware that was ...
Win 98 problem11/29/2006
  Q: I had a virus in my computer. Fortunatelly I managed to "cure" it but I had to erased a lot of ...
  A: Your best bet is to run System File Checker on your computer (Click START then RUN then type SFC). ...
pogo & java11/29/2006
  Q: Hey Micheal, Thank You for taking time to read my question. When I play pogo the next time i go ...
  A: Not sure if it will help or not, but deleting your temporary internet files should not be any ...
Windows 95 reinstall (OMG)11/29/2006
  Q: OK. I have an old computer that had windows 95 on it. It. I have the original 95 install disk. ...
  A: Sounds like a real pickle. Most Win. 95 era computers did not have the ability to boot from a CD. ...
windows 9811/28/2006
  Q: I have an old computer that is using windows 98. When i turn the unit on, i keep getting a password ...
  A: Click on your START button, then select SETTINGS then CONTROL PANEL. Next, click on the NETWORK ...
win9811/27/2006
  Q: thankyou
  A: Drivers are specific to the hardware you have in your computer. Usually, the best place to find ...
Dos prompt when turninig on PC11/23/2006
  Q: When I turn on my Gateway PC I get a dos prompt. The applications are not appearing on my desktop. ...
  A: This can happen occasionally when you run a DOS based program and then exit the system abnormally. ...
windows 98 screen display11/21/2006
  Q: How do i make my browser and all other windows open maximized.I'm running windows 98 on an old ibm ...
  A: For most shortcuts, you can open then maximized by right clicking on the shortcut, go to ...
windows xp error11/19/2006
  Q: sometimes when on line or running a program a box comes up and says.....instructions at ...
  A: These errors are usually the result of two possible causes. One is bad drivers for some hardware ...
problem:)11/18/2006
  Q: hey michel ...i instaled a new hard drive(mhm2200at) on a p2 toshiba laptop(335cd) ...i wanted 2 ...
  A: If you are not seeing a second partition, that usually indicates the partition was not properly ...
Norton defrag with Win 9811/17/2006
  Q: My Norton Utilities 2001 tells me I am 90 or 92 percent fragmented and recommends a full defrag. In ...
  A: I haven't used Norton Defrag for a while, but I know with Windows defrag, it can often get stuck on ...
Can Win98 File Search Window be set at a specific size?11/11/2006
  Q: Q. When pressing Windows key / F / F for 'Find', File, You get the Find: All Files window. But the ...
  A: I'm afraid I don't have a good answer to your question. I'm on vacation at the moment and don't ...
Win 98 Problems11/7/2006
  Q: Recently I have been having problems with my computer. My computer seems to be very unstable. It ...
  A: Typically, freqent illegal operations or the other condiitions you describe are the result of ...
Re: Lost Audio11/3/2006
  Q: I have lost my audio- it comes and goes. I have no audio icon at the botton of my task bar. I ...
  A: If the sound comes and goes, the first thing I would suspect is a loose speaker cable. But if you ...
Windows 95 - registration name11/1/2006
  Q: Mr Troy-=--- A friend of mine has an old computer left by his daughter that he wants to donate to ...
  A: Normally, when someone gives away a computer, I usually recommend reformatting the hard drive and ...
windows 9810/28/2006
  Q: I m using windows 98. My problem is that everytime I turn up my computer, i receive a message saying ...
  A: It sounds like you set the administrative password in the BIOS. That only prevents you from getting ...
Error messages10/27/2006
  Q: I formatted my hard drive an old 4.0 Hard drive running Windows Me on a 450Mhz machine. I keep ...
  A: It sounds to me like the re-install did not include adding back all the device drivers correctly. ...
drivers for my mp3 player10/23/2006
  Q: i just purchased a lyra mp3 player(m202a), i can't get it to be recognized.
  A: Sorry, but I don't recognize that model number. RCA Lyra MP3 players all begin with RD. You should ...
authenticity code 98 win10/8/2006
  Q: I havejust rebooted my friends comuter windows 98 and I keep putting in the authenticity code on the ...
  A: Not sure what could be happening. Make sure you are entering the code using the proper case (in ...
unwanted junk on pc10/6/2006
  Q: need help. i am learning about pc. when i click on internet i get porn. i am learning about pc. ...
  A: Unfortunately, there are a lot of spyware programs that force porn onto your PC. There are a number ...
computer shuts off10/3/2006
  Q: I have a toshiba laptop about 3 years old. The last month or so it has been shutting off ...
  A: I suspect there is a problem with your power charger. You may see that if the charger connection is ...
Hidden drive using Megashock stealth 2.010/1/2006
  Q: My problem is I use Stealth 2,0 to create a hidden drive on my pc which only unhides the drive and ...
  A: I'm a little reluctant even to provide an answer here at all. I have not ever used or even heard of ...
Password reset9/22/2006
  Q: I have a frined who has a laptop and she forgot the password to log onto Windows, do you know what ...
  A: If it is 98, you don't need to do anything but hit the esc button. There is no real security. You ...
RE: Windows 98 key after defragging drive c9/21/2006
  Q: I am running windows 98, I started a defrag and stopped in the middle of it and now when i start my ...
  A: That really should not happen from a defrag. My guess is that defrag tried to move the info which ...
locks on bootup9/11/2006
  Q: I've had my old 98se for seven years and managed to keep it running without any service calls. I ...
  A: This is not going to be easy to fix and troubleshoot. Usually when I see somthing like this, I ...
AcroRd32.exe9/11/2006
  Q: I am having some trouble downloading various items from the net,specifically Picture links from ...
  A: First off, this is not a 98 vs. XP issue. Either version of windows should work fine if there are ...
windows 98 se defrag problem9/10/2006
  Q: When I try to defrag, it gets hung up at 61 and won't go any further. HELP!
  A: For some reason, defrag sometimes gets hung on a particular sector and appears to be stuck. I have ...
PC sleeps9/8/2006
  Q: It is difficult to "wake" my PC up. It may take 4 to 5 minutes or it may wake up in 4 or 5 seconds. ...
  A: Personally, my experience has been that using Windows sleep feature is fraught with problems. I ...
win98 system properties, performance,virtual memory ,hard disk9/4/2006
  Q: the window where the free hard disk space is shown it is preceded by a minus sign ???????? ive seen ...
  A: Windows 98 lived in a world where 1 - 10 GB hard drives were the norm. If you have installed a hard ...
Booting Wins.98 and reformat the computer9/3/2006
  Q: Guru Michael I could not start my Wins.98 from the computer. It says "Cannot find Win.com". Then I ...
  A: You don't want to reformat windows except as a last resort. When you do, you will need a floppy ...
windows 98 update8/22/2006
  Q: Here is the actual path / error from the previous e-mail I sent you. ...
  A: I looked over all my questions for the last month and did not see anything from you, so I'm not ...
W98 Talonsoft8/16/2006
  Q: My favorite games are the Talonsoft East Front series.My computor recently suffered a major virus ...
  A: This is just a guess, but when you reinstalled Windows, it is possible that you did not use the ...
Lost my audio-help!!!!8/7/2006
  Q: Several days ago I heard some "squeeking sounds" over my audio. Now I find I do not have any audio. ...
  A: If the audio device is not in the Device Manager, that usually means that the card has become ...
Windows 958/6/2006
  Q: help! My old pc running windows 95 has serial ,parallel, and one usb port. I need to save and trnsfr ...
  A: If you have a working USB port on a Windows 95 computer, it is definitely not 2.0. USB 2.0 did not ...
win98 internet speed restriction8/5/2006
  Q: there is a setting somewhere and i can't remember where it is that takes off the 1.5mb internet ...
  A: Win. 98 does not have a direct limit on download speeds, but it also in not optimized for Internet ...
Lost my audio-help!!!!8/4/2006
  Q: Several days ago I heard some "squeeking sounds" over my audio. Now I find I do not have any audio. ...
  A: First step is to figure out what kind of audio card you have. If you are lucky, it is still in ...
defragmenting8/4/2006
  Q: I have a IBM Aptive E2N, and when I try to defrag my computer my whole system will freeze up... I ...
  A: Three possibilities: 1. For some reason, I have seen defrag get hung on a sector for as long as 12 ...
no internet or e-mail7/5/2006
  Q: i have a computer running Windows 98 SE. i have cable internet. a few months ago I experienced a ...
  A: If you can get on the internet when you are connected directly to the modem, then the problem does ...
Cookies7/2/2006
  Q: I have windows 98, in a computer my exfiance built for me a few years ago. I stumbled through ...
  A: Just open Internet Explorer, then click on TOOLS then INTERNET OPTIONS. Under the GENERAL tab, ...
Blue screen6/22/2006
  Q: I have a computer running Win98 that is frequently coming with a blue screen Windows error to the ...
  A: If you reinstalled windows and the problem persists, it is most likely a hardware problem. I would ...
Display Problem6/16/2006
  Q: In my Display area of settings, my computer is set at 640 by 480 pixels. I tried to move the slider ...
  A: The problem you describe occurs when something has happened to damage the drivers for the Video card ...
Lost Volume6/14/2006
  Q: My Little boy plays on the computer & He somehow deleted the volume control off the computer ...
  A: You have a more serious problem if you deleted the sound card from device manager and Windows did ...
98 Drivers6/13/2006
  Q: Michael, Thanks for your email. However I dont think I was that clear on my request. Its the ...
  A: Sorry about my confusion. Trying to run Win. 98 on a modern PC with hardware designed for XP is ...
98 Drivers6/13/2006
  Q: Michael, I recomened to a friend that he buys a HP5100 desktop for his work. This he did (Bought 2 ...
  A: I looked on HP's website and did not seem to have any problem finding Win. 98 drivres for the HP ...
1) Opening6/10/2006
  Q: Fujitsu Siemens Myrica Pentium 111 450 192 MB RAM 42.23 G Hard Drive capacity. 28.5 Free Space. ...
  A: HH.exe is a Microsoft process that deals with Help Hotkeys. It is possibe that the file was somehow ...
can't change 640x480 16 color back6/4/2006
  Q: my windows 98 out of the blue started running a reprogamming or something which I cancelled. I can't ...
  A: It sounds as if the drivers for your video card somehow got corrupted or deleted. When this ...
Response to your Reply5/28/2006
  Q: (This limit on question size is new. I never had this problem in the past) Mike Under c:Program ...
  A: Ideally, you need to use add/remove programs to get rid of any programs. Manual deletion can cause ...
defragmenting problems5/24/2006
  Q: my computer this is for is not conected to the internet: the disk drive desperatly needs to be ...
  A: This is a known problem when running Win. 98 on a large hard drive. I am guessing you set up your ...
freeware5/23/2006
  Q: I'm running win 98 on a laptop and would like to download a logfire screensaver for free. I have don ...
  A: Most free screensaver sites come with spyware or other complications that don't make it worth the ...
printer/scanner?5/22/2006
  Q: ),..Hope all is going well with ya:) I have a scanner I loaded with a printer to the same port with ...
  A: It may be that you need newer drivers to make the scanner work. See if the Canon web site is any ...
photos in gallery5/16/2006
  Q: Every time I go to save a photo I get a pop up that says my gallery will only hold 999 photos. I ...
  A: If the pictures come out of the camera on a floppy disk, can't you just copy them from the disk to ...
photos in gallery5/16/2006
  Q: Every time I go to save a photo I get a pop up that says my gallery will only hold 999 photos. I ...
  A: I think you must be using some third part program to save files. Windows has no limits on how many ...
Windows 95/985/12/2006
  Q: Can you tell me if I should be able to open web pages such as orbitz, priceline etc........or ...
  A: You should be able to visit any of those pages. Some web sites may require at least Internet ...
Windows 955/4/2006
  Q: Windows 95 version Dell Latitude CP M233ST I am still using Windows 95 operating system on my old ...
  A: One of the major limitations of Win. 95 is that it generally does not support USB. There was some ...
hangs on defrag4/20/2006
  Q: Follow up: OK, thanks for your suggestion. Before I tried your idea I was told that a probable cure ...
  A: You may need to try completely uninstalling defrag under add/remove programs - in Windows Setup. ...
W98 glitches4/17/2006
  Q: I have recently reinstalled W98 and have two annoying glitches.When I close my internet pages I no ...
  A: When Windows tries to dial out on startup, that is often an indication that that you have some ...
hangs on defrag4/16/2006
  Q: I have windows 98se and have for years been able to defrag in safe mode but can't any longer. I've ...
  A: It may not really be frozen. I have seen situations where defrag will work on a single sector for ...
networking for windows 984/15/2006
  Q: i'm tony from malaysia. i write to you regarding the home networking pc sharing setup for windows ...
  A: Networking XP and 98 can be a little tricky. By default, 98 uses NetBeui for sharing while XP ...
Data/File protection4/10/2006
  Q: I "try" to help several people with their simple/basic computer problems, when I can't, I come to ...
  A: Unfortunately, I don't think there is a solution. There are ways to block access to other people, ...
shape-shifting icons4/10/2006
  Q: W's 98 SE: After we have been on the computer for awhile and used a few (big?) programs, our icons ...
  A: This can happen when the Icons cache file becomes overloadeded. There are several ways to deal with ...
cannot detect cd-drive3/30/2006
  Q: i have a win98se, the i cannot see the cd drive in my computer but i can run it when i boot up using ...
  A: The CD is likely controlled by one of your IDE controllers, usually the secondary. You may have to ...
cannot detect cd-drive3/30/2006
  Q: i have a win98se, the i cannot see the cd drive in my computer but i can run it when i boot up using ...
  A: If you can see it when booting from a floppy, but not in Windows, you know that your BIOS can at ...
what happen to my "folder options"3/27/2006
  Q: I would like to know what whappen to my 'folder options' command? I know usually it's under the View ...
  A: If the funtion is missing from the menu, that indicates one of several possibilites: 1. Registry ...
AutoComplete Problem3/26/2006
  Q: You have been a big help in the past and I wanted to throw this at you. All of a sudden, ...
  A: Not sure what exactly is happening. Sometimes this happens when the cache becomes corrupted. You ...
Photo files3/26/2006
  Q: I recently had to re-install W98 and I now find that ALL my saved photograph files have now altered ...
  A: Just go to the folder where the pictures are stored, press Crtl-A to select all, then right click ...
Transferring information from laptop to desktop3/15/2006
  Q: I need to transfer about 10 GB of info from a laptop to a desktop and I would like to know the ...
  A: If both computers are networked, the easiest way is probably just to share the c: drive on the old ...
BOOTING UP3/13/2006
  Q: Michael, I inheirited this old Toshiba that uses Windows 95. I got it up and running but a ...
  A: Try entering a different name in the login and hit enter. That may work. If not, you should try ...
Trouble logging onto system running Windows 983/4/2006
  Q: I have had a problem for the last few weeks which I can't resolve. I am running Windows 98. Each ...
  A: It sounds to me like you may have a bunch of programs running automaticlly on startup that are ...
Windows 95 Registry/Start up problem2/25/2006
  Q: I recently received a computer from my father in law. It is a Compaq presario Desktop, with Windows ...
  A: Unfortunately, Win. 95 does not make multiple registry backups. If you cannot do a repair/restore, ...
dat file2/24/2006
  Q: a friend tried opening the index.dat file using the paint program and now when I go back to that ...
  A: What you want to do is remove the file association with .dat files. Changing a file association is ...
RUNDLL2/24/2006
  Q: Windows 98 istalled on a gateway 2000 computer When I start my pc it load to the desktop and i get ...
  A: It sounds like something is trying to load on startup that is not there. The easiest way to fix ...
Invalid Long filename2/20/2006
  Q: I get the error message, Scandsik detected an invalid long filename entry on this drive but was ...
  A: This could be caused by a number of things. The first thing I would try is to boot your computer in ...
Windows 98SE2/16/2006
  Q: I am trying to install Windows 98SE onto a system with no OS. I have a working boot disk and my ...
  A: It apppears from the BIOS boot list that you provided that you have the IDE hard drive disabled for ...
gentleman: kindly indicate...2/13/2006
  Q: gentleman: kindly indicate methods and/or freeware to repair and optimise the performance of windows ...
  A: The main things I recommend are running disk defrag every few months, as well as Scandisk. If you ...
Laptop Power2/12/2006
  Q: I have a laptop. I just replaced the battery. In order to prolong battery power, I start up the PC ...
  A: There is no problem disconnecting the AC when the computer is on. It is designed to handle this. ...
folders2/12/2006
  Q: The problem I have is that all my folders in documents etc and the icons in control panel are all ...
  A: It sounds like perhaps the spacing between icons has gotten messed up. To adjust this, got into ...
Invalid Long File Name Detected by Scan Disk2/7/2006
  Q: A short time ago I started having this problem. When I opened up a second window in My Windows 98, ...
  A: My best guess would be a physical problem with the hard drive. See if you can run scandisk with the ...
Eliminating one operative system2/7/2006
  Q: I have a PC with two oprative system installed: Windoes 2000 profesional and Windows 98 Second ...
  A: First, let me say that I really don't have much experience with multi-os systems and may not be much ...
Rundllexe.2/5/2006
  Q: I am using Windows 98, on an IBM Aptiva System. My problem is that when I go into Control Panel, and ...
  A: The most likely cause is that the rundll32.exe file was deleted or become corrupted. If you click ...
Followup to My Win 98se computer has a bizarre problem!1/29/2006
  Q: Well your answer doesn't make me very happy to say the least! But it does make sense as that is ...
  A: Sorry to be the bearer of bad news. Different computers use different buttons to enter the BIOS ...
My Win 98se computer has a bizarre problem!1/28/2006
  Q: I hope you can help me with a bizarre problem I am having on my computer. This all started about ...
  A: Most of what you describe makes me suspect that your RAM was damaged. RAM can be damaged by ...
Scandisk1/23/2006
  Q: Michael, Here's the scoop. When computer is turned on scan disk begins to run and then stops at 19% ...
  A: The first thing we need to do is find some way to get you into your computer. Hopefully, you should ...
Resize photograph in windows Paint1/22/2006
  Q: I want to know if it is possible to print a photograph that I opened in Windows Paint. I would like ...
  A: Windows Paint does not have a way of easily resizing pictures for printing. You may want to try a ...
Exception error1/21/2006
  Q: when ever my CD burner is activated windows ME crash's and i get this error message exception OE ...
  A: The error seems to indicate a problem with the drivers for you CD burner. I recommend downloading ...
Win98 driver required for iPod Nano1/21/2006
  Q: I have just been bought an iPod Nano as a present and realised that it is compatible with Windows ...
  A: Apple's iPod Nano does not support Win. 98 and does not have drivers for it. However, some third ...
Start Up W981/16/2006
  Q: On start up the dial up connection screen appears.The following are in my start up file.Which should ...
  A: Those names are similar to Symantec Anti-virus components. You may want to double check the ...
W98 Start up1/15/2006
  Q: Is there any way I can permanantly remove disabled items from the start up lists that appear in ...
  A: Unfortunately, Windows does not provide an easy way to do that. The only way it to manually edit ...
format hard drive1/13/2006
  Q: I deleted the existing partitions and created a new one (one partition for the disk) but the "format ...
  A: The error is probably either the result of a bad partition or a physical error on the hard drive. ...
format hard drive1/12/2006
  Q: How are you? I am very frustrated about reistalling windows 98se on my computer. I started using ...
  A: If you have removed the existing partitions, you need to recreate the partition(s) before you can ...
LBPLAY Error1/8/2006
  Q: I have a CD from Living Books "Tortoise and the Hare" and everytime I play it, it will play for ...
  A: If this problem persists after restarting your computer, it is an indication that either some ...
Botched Win 9812/30/2005
  Q: Will try this, as you suggest. Don't know exactly what you mean by the boot disc though. I created ...
  A: A boot disk is the same thing as a startup disk. It is basically the floppy you use to start the ...
Botched Win 9812/30/2005
  Q: Not sure if my previous ? went out so I'll try to re-create it. Got a used CPU that had two copies ...
  A: I agree with you that reformatting and reinstalling Windows is probably the way to go with this. In ...
restart windows plus a shift key12/29/2005
  Q: Sorry for that I didnt clarify my words I mean hitting the start-menu key then select (U),then ...
  A: Ok, I tried what you said and holding the SHIFT and R keys just restarted my computer. I then ...
restart windows plus a shift key12/28/2005
  Q: In the shutting down menu if I press shift+restart the comps,it will go into a screen showing ...
  A: I'm not sure I understand what you are doing. There is no "restart" key on a standard keyboard. Is ...
Windows Crash12/27/2005
  Q: I have a relatively new computer, the O/S is Win XP it's a 2.5 GHz, 1GB RAM, 80 GB HD, etc. The ...
  A: With regard to the partitioning, it can come in handy to keep your OS and applications on a separate ...
Unable to create "New Folder" in Win9812/27/2005
  Q: I am using Windows 98 SE. Recently, I found that the "New" option (that used to be a regular feature ...
  A: Typically this problem happens as a result of a problem with the registry setting. This Microsoft ...
new modem12/23/2005
  Q: I have an IBM Stealth series 2162-SIB. I'm not sure if you're familiar with it but it comes ...
  A: If the Modem is supported by Win. 95, the issue may be related to the installation. I would go into ...
slow pc12/22/2005
  Q: I have an older pc running windows 98. After I have been on the Internet a while and check my mail, ...
  A: I have seen this on a number of older PCs and for the life of me cannot figure out the cause. I ...
new modem12/22/2005
  Q: I have an IBM Stealth series 2162-SIB. I'm not sure if you're familiar with it but it comes ...
  A: Unfortunately, a lot of new software and hardware only contain drivers for Win. 98se and more ...
Keyboard keys mixed up!12/19/2005
  Q: I am using windows XP sp 2 and recently I installed a cordless keyboard and mouse from Logitech - ...
  A: It sounds as if the keyboard settings in Windows are different than the keyboard you are using. ...
DVD - extremely slow & can't copy12/19/2005
  Q: I have a 2.5 GHz with 1MB RAM computer. I installed a DVD ROM and a DVD burner. I copied a 400 MB ...
  A: You cannot copy most commercial DVD because of a special encryption on them called CSS. There are ...
USB 2.0 flash memory drive and windows 9812/14/2005
  Q: This will probably be an easy one for you. I was the only loser in my office to still be using ...
  A: Flash drives usually work with Windows XP right out of the box. For Windows 98, you usually need to ...
Problem opening some files12/13/2005
  Q: I used to have Able Phto show software but i got rid of it. Now when I open some stuff it says cant ...
  A: I'm assuming you have some other program that is capable of reading those files. If you hold down ...
Win98 Taskbar behavior12/12/2005
  Q: I had to reinstall Win98SE on my daughter's computer due to a crash. I thought I had it running OK, ...
  A: Are you by any chance running Xerox Text Bridge Instant Access OCR? If so, that can cause this ...
Sound Dilemma12/10/2005
  Q: Okay, this sounds like a silly question and maybe it is...I have a computer with one outlet for ...
  A: One option is that many speakers have a headphone jack in them. It might be easier to plug into ...
Finding download files12/3/2005
  Q: I sometime have a problem finding a file, text , or video after I have downloaded it. When this ...
  A: The program you want you use depends on what the download is. Most video or audio files open with ...
defrag. hangs at 69%11/28/2005
  Q: Just an old DELL "year 2000" Using ad-aware, and AVG virus soft ware. Defrag. stops at 69%, I ...
  A: If defrag hangs consistantly at a certain point each time, that is often an indication of a physical ...
creating links11/18/2005
  Q: Michael I cannot find an exact category in AllExperts that fits my question, so this may not be in ...
  A: In order to create hyperlinks, you need to have a program capable of creating an HTML document. If ...
Regional Settings/Language11/18/2005
  Q: Toshiba Satellite S1800 - purchased in Italy, english keyboard. Have formatted hardrive, rebooted - ...
  A: I have to admit that I have never installed the multi-language support on any Win. 98 PC so I really ...
Module RPCRT4.DLL is corrupt11/17/2005
  Q: I'm running W98, A few days ago I went to scan a doc. in my HP office jet R 80 (4in1) and just when ...
  A: The problem could be a number of things. One possibility is that you got some sort of spyware or ...
Performance11/15/2005
  Q: I think you have helped me before - maybe you can again! I have a 5 year old computer (Windows 98), ...
  A: More than likely, the problem is line noise on your phone lines. The problem may be on the lines ...
Dialler11/15/2005
  Q: Fujitsu/Siemens Computer Pentium 3 192MB Ram Windows 98SE Broadband Internet Connection Internet ...
  A: It sounds to me like you have an Adware infection. There are a couple of good (and free) ...
unable to find folder options in view menu11/14/2005
  Q: sir, we have machine with win 98 o.s, having c,d drives. In the D drive i hiddened some folders. ...
  A: If all you did was hide the folders, you should be able to fix that be going to the location where ...
Driver Detection Software11/9/2005
  Q: Do you know of any software, preferably inexpensive or free, that will detect what drivers are on ...
  A: I use a free program called AIDA32 which inventories all my computer's hardware and tells me the ...
hp pavilion display adapter10/31/2005
  Q: I have an old computer that I'm using as a backup, it's an HP Pavilion 6350. Not surprisingly, ...
  A: If the color display is limited to 16 colors, that means you are still using the standard VGA ...
internet explorer 610/23/2005
  Q: I have tryed that a few times and it tells me that internet explorer 6 can not be repaired .This is ...
  A: There isn't really a "setup" for IE. IE is pre-installed in Windows. There is an iesetup.exe which ...
ram manage10/21/2005
  Q: my one friend in IT field told me that windows is very bad in ram management. he said if one program ...
  A: Windows 98 is not very good about managing its RAM, and there are problems. Programs are supposed ...
win98se10/21/2005
  Q: currently i have on board audio but when i run the connection through my speakers like i used to i'm ...
  A: It is likely that when you reinstalled Windows, the drivers for your sound card did not reinstall ...
Reloading Windows 98SE10/20/2005
  Q: I have been using the driver disks that came with the hardware, so I thought it should work. Brent ...
  A: Some manufacturers put together good disks that include all the necessary drivers, but many do not. ...
Reloading Windows 98SE10/20/2005
  Q: I have formatted my harddrive and reloaded Windows and drivers but the computer will not recognise ...
  A: Windows 98 is not particularly good at identifying hardware. You need to know exactly what model of ...
programs10/19/2005
  Q: i use win 98 se and i recently reinstalled it after a format and dont have the cd nor manual for ...
  A: You might want to try a freeprogram called Everest, Home edition: ...
Win.9810/15/2005
  Q: I have An older computer(about 7 years) that has windows 98 when I let my son have it he decided to ...
  A: Many computers keep the system files (called CAB files) on the hard drive itself. They are usually ...
cd player10/10/2005
  Q: I recently installed a musicmatch demo which took over my cd player and burner. It wouldn't allow me ...
  A: I suspect the uninstall may have caused some unintended problems. First think I would do it either ...
cd player10/10/2005
  Q: I recently installed a musicmatch demo which took over my cd player and burner. It wouldn't allow me ...
  A: Just open Windows Media Player. Click on Tools, then Options, then File Types. Add a check mark ...
reinstalling win98 SE10/2/2005
  Q: The C drive on this Dell laptop is formatted. I downloaded a bootable win98SE and changed in the ...
  A: If the resolution will not go any higher, that is usually an indication that you need to reinstall ...
reinstalling win98 SE10/2/2005
  Q: The C drive on this Dell laptop is formatted. I downloaded a bootable win98SE and changed in the ...
  A: A bootable floppy should enable your CD drive. You should be able to insert the Win. 98 setup ...
Using Contacts and Favorites10/1/2005
  Q: My wife and I have 2 computers. I have a Dell Demension Desktop and She has a Dell Inspirion Laptop. ...
  A: To move favorites, just open Internet Explorer and click on FILE then "IMPORT AND EXPORT". This ...
Defragmenting9/25/2005
  Q: I have Windows 98 on my computer. There are only three programs on it and the remaining capacity is ...
  A: Those symptoms indicate that something is still running in the background. Make sure everything is ...
Windows 98 SE / System Resources9/17/2005
  Q: Hardware: Dell Inspiron 7500 Laptop 256 RAM 20Gb Hard Drive OS: Windows 98 SE ...
  A: Unfortunately, Win. 98, unlike XP, does not do a very good job of breakig down exactly how much ...
ScanDisk9/15/2005
  Q: I have a 800 Mhz computer with a 6 gig hard drive which is half full and 240 MB of Ram when I try to ...
  A: Glad to hear it runs in safe mode. If normal mode still does not work, that likely means you have ...
formating Win 98 SE9/14/2005
  Q: Somehow I can not format the C drive in Win 98 SE. It keeps giving me the popup message "can not ...
  A: That sounds like a big problem. By default, a Win. 98 boot disk will include drivers that lets the ...
ScanDisk9/14/2005
  Q: I have a 800 Mhz computer with a 6 gig hard drive which is half full and 240 MB of Ram when I try to ...
  A: Unfortunately, that often means that there is a physical problem with your hard drive. First thing ...
windows 95 startup9/9/2005
  Q: My computer is freezing every time I start it on the win 95 logo screen. I did a logged start and ...
  A: You will need to download them on another computer and copy them onto disk or CD. Then, you can ...
windows 95 startup9/8/2005
  Q: My computer is freezing every time I start it on the win 95 logo screen. I did a logged start and ...
  A: It is possible you have some virus or spyware that is causing the problem. If possible, get a copy ...
"system configuration utility".9/4/2005
  Q: I want clear how to delete written line from "system configuration utility". Its on START - RUN - ...
  A: MSCONFIG lets you disable startup programs but not delete them. The only way to delete them would ...
CANCEL previous question9/3/2005
  Q: Michael, I hope this message will be read before you invest any time/effort in my previous question ...
  A: Glad to hear you figured out the conflict. I think the site I recommended in my last response ...
Computer freezing after game install.9/3/2005
  Q: Michael, I have a Dell Dimension computer with Win98. (The game has minimal requirements which my ...
  A: Atari has a troubleshooting web page for Scrabble when it has this problem. You might want to go ...
Strange toolbar9/2/2005
  Q: I can't seem to get rid of a strange toolbar which is stuck on both IE and Windows Explorer. It has ...
  A: Certain Spyware programs add toolbars to IE in order to direct you to more advertising. To get rid ...
restart everything please8/31/2005
  Q: we just want to restart my computer to make it brand new like it was when i got it. so that it has ...
  A: It sounds as if your video card drivers are corrupted or missing. When that happens, Windows ...
formating Win 98 SE8/29/2005
  Q: Somehow I can not format the C drive in Win 98 SE. It keeps giving me the popup message "can not ...
  A: You cannot format a drive when you have started the computer from that drive. To format the C: ...
adobe illustrator and more8/23/2005
  Q: I would like to clean up some black and white graphics that I want to eventually put on t-shirts; ...
  A: With regard to your first question, useing graphic editing programs is really beyond my area of ...
When I installed ms office...8/23/2005
  Q: When I installed ms office 2003, the message is No file of YS561401.cab was found. but I found it in ...
  A: For your first question, you might be better off asking an expert on MS Office, which I am not. But ...
System Performance8/22/2005
  Q: I have Windows 98 installed in my Pentium III (600Mhz). Nowadays the bootup procedure is very slow ...
  A: The most common reason for this problem is lots of programs loading on startup that do not need to ...
Fatal Exception 0E8/18/2005
  Q: Followup To Question - Hi Michael, Windows98 SE boots up and the desktop appears, I log in and the ...
  A: In Safe Mode, Windows uses generic CD drivers that let you read CDs, but it does not use the ...
Fatal Exception 0E8/17/2005
  Q: Windows98 SE boots up and the desktop appears, I log in and the screen goes to the dreaded blue ...
  A: Like you, I suspect the problem is McAfee. Fatal Exception 0E Errors are frequently caused by ...
Unable to Defrag – Locked Out8/15/2005
  Q: I am suddenly unable to get defrag to start in Win 98SE. It's always worked before but now gives the ...
  A: Typically this problemm happens if you are running Norton SystemWorks 2000. If you are doing that, ...
VXD problem8/10/2005
  Q: Every time I start my computer, Windows stopped loading and I receive this message: (Windows/ ...
  A: The MinSP line in your System.ini file allocates memory for programs that require more memory. ...
Error Message8/6/2005
  Q: I have a Pentium 450 MHz 64 MB of Ram with a 4.0 GB Hard Drive. I installed Windows Me and when I ...
  A: If reformatting and reinstalling Windows did not fix the problem, it is most likely a hardware ...
restarting windows Operating system only8/4/2005
  Q: Is there a way to restart the operating system only without having to restart the whole PC? Either ...
  A: There really is not much difference between restartin the OS vs the "whole PC". You can reset a lot ...
Disappearing Files8/2/2005
  Q: Win 98se, I have been losing massive amounts of data from my :d drive and to a lesser extent from my ...
  A: The fact that the problem is on your d/e drive but not on c makes it highly unlikely that it is a ...
Disappearing Files8/1/2005
  Q: Win 98se, I have been losing massive amounts of data from my :d drive and to a lesser extent from my ...
  A: Sorry to say, but it sounds to me like the drive is physically failing. If a thorough scandisk does ...
DVD player7/28/2005
  Q: Yes I did find that the DMA option was not checked.DVD player seems to perform better now with 2 ...
  A: DMA is Direct Memory Access. Basically, it means that the DVD will pass the data directly to the ...
DVD player7/27/2005
  Q: I have a P3/600E computer with 384mb RAM using Windows 98SE.It has a DVD Rom drive.When I play DVD ...
  A: Go into Device Manager and bring up the properties for your DVD player. Make sure the DMA option is ...
error message7/25/2005
  Q: My computer keeps freezing, and I get the same error message each time: A fatal exception OD has ...
  A: A fatal exception OD error is a "General Protection Fault", which basically means it is a problem ...
performance7/24/2005
  Q: I had to reboot my laptop and now it doesn't run nearly as fast as it did before. is there anything ...
  A: If the performance drop happened suddenly after a reboot, the likely cause is a virus, spyware or ...
screensaver/audio player7/22/2005
  Q: I downloaded win media player 9 but found it interfered with the screensaver whilst playing audio, ...
  A: Personally, I find screensaver to be a nuisance and usually turn it off on any computer I set up. ...
Re: Defrag Problem7/20/2005
  Q: I have a problem completing my defrag. I usually defrag in Safe Mode . Before defragging I always ...
  A: If you run scandisk again with the thorough option checked and it continues to find problems, that ...
Windows 987/20/2005
  Q: 1)The other day my computer had some unusual problem,when i opened my desktop and tried to open any ...
  A: It is very common that spyware will damage Windows. You might want to install Spybot & Ad-Aware to ...
yahoo mail attachment downloads too small7/19/2005
  Q: hey michael.. sure need some help.. got a prob we've never seen before..noone in the email help ...
  A: If I understand correctly, you are not actually e-mailing the attachment to the recipients. Rather, ...
SYSTEM SLOWING DOWN7/13/2005
  Q: 7.13.2005 Hello Michael! I have done all maintenance issues religiously over the years (Scan Disk, ...
  A: I agree with PCPitstop that Win. 98 defrag is not the greatest. However, I have no experience with ...
Word 977/13/2005
  Q: Mike: I'm working with Windows 98 with Word 97, Internet Explorer 5 with Outlook. The given ...
  A: To the best of my knowledge, Ctrl+Shift+M does nothing in Windows and removes a Left Indent in Word. ...
Memory speed and compatability7/12/2005
  Q: I'm trying to untangle the various types of RAM and RAM speed. I'm a bit confused as to what types ...
  A: The PC3200 operates a little bit faster than the PC2700. However, many people will not be able to ...
computer freeze up7/9/2005
  Q: i have windows 98se and my computer seems to be freezing up on me. i do not have a name brand ...
  A: This is one of those things that is very hard to diagnose even if I had the computer in front of me. ...
Defrag problem7/4/2005
  Q: Why does my computer freeze up when I run the defrag program even after I have closed all running ...
  A: Even when all programs are closed, there are still some things running in the background as ...
Editing a locked index.dat (cookies) file7/1/2005
  Q: I have found a file titled, index.dat. This file is under C:/Windows/local settings/temporary ...
  A: The Index.dat file contains cached internet sites that you have visited. The file is locked because ...
basic font6/29/2005
  Q: My wife uses Windows 98SE. She recently downloaded a virus, and I had to take her computer to a ...
  A: I believe the standard font in Windows is 8 point Tahoma. You should be able to set it to whatever ...
Connection in LimeWire6/24/2005
  Q: I'm on broadband and I've just starting using the program 'LimeWire'. Initially it starts off fine ...
  A: First thing I would do is contact my Internet Service Provider (ISP) and find out if they have a ...
98 and 98 se6/22/2005
  Q: Can you tell me what's the difference in win98 and 98 se? I always use win98 for 7 years. Recently ...
  A: When SE first came out, the only noticable difference to most people was that it included "Internet ...
I cannot write to my 256MB PNY USB flashdrive on my win98se machine6/17/2005
  Q: I cannot WRITE to my 256MB USB PNY attache flashdrive on my windows 98se machine but my win98se ...
  A: First off, FAT32 is FAT32. It does not matter what version of Windows created it. Secondly, if the ...
windows 98 critical updates6/16/2005
  Q: hangs at zero and I have tried several fixes. Can you help?
  A: Could be that your firewall is blocking it. If you have one, turn it off and try it. It could also ...
I cannot write to my 256MB PNY USB flashdrive on my win98se machine6/16/2005
  Q: I cannot write to my 256MB USB PNY attache flashdrive on my windows 98se machine. I have an ...
  A: Can't say for certain what is going on here, but this is what I would try: First, go to ...
SCAN DISC6/15/2005
  Q: I never had a problem running scan disc until recently, I can run a standard one with no problem, ...
  A: Unfortunately, that is not a good sign at all. You might try running scandisk in Safe Mode (turn on ...
Speed up computer6/12/2005
  Q: I have several computers at home and at the office and they running Win 98, Me, 2000 & XP. Some are ...
  A: There are lots of things you can do to speed up computers, with varying degrees of success. The ...
About Error6/11/2005
  Q: When i download some softwares from net and i click them to install so it gives me error ""this ...
  A: That error can be caused by a number of things. It could be a corrupt system file that is called ...
live steaming radio6/10/2005
  Q: I have a PC,Gateway,pentium3or4 with 320 Ram.I enjoy listening to international live streaming ...
  A: You are right that 320 Mb is more than enough RAM to do streaming audio. It sounds like the folks ...
Missing Startup .sys Files - CDROM Related6/9/2005
  Q: Missing Startup Lines on Boot I have the Windows welcome screen disabled so that I can see the ...
  A: It sounds like you deleted some files that are being called during the startup process. If ...
lost device files5/29/2005
  Q: Followup To Question - Hi Michael,I have windows 98se on my computer. my problem is I lost some ...
  A: The other options are more complicated. You can click on START then RUN then type: MSCONFIG and ...
Re: question5/28/2005
  Q: Good day, Can you tell me how do I erase the directory of search strings and terms I used for ...
  A: I don't use Yahoo myself, but I believe that info is stored in cookies. You can delete that by ...
lost device files5/27/2005
  Q: I have windows 98se on my computer. my problem is I lost some device files when I tried to load ...
  A: It sounds like the install inserted some commands in c:\autoexec.bat which ar enot working. If you ...
installing recovery disk5/21/2005
  Q: I'm trying to fdisk, and it seems to be working and deleting the partitions, but when I exit fdisk ...
  A: It sounds like you are trying to remove partitions from a write protected disk, like you floppy or ...
Outlook Express5/11/2005
  Q: I am wanting Outlook Express to recieve mail right away. I have gone to 'tools' then 'options' and ...
  A: It is impossible to set Outlook Express to check for mail more than once per minute. If that is ...
DECOMPILATION OR DISASSEMBLY PROHIBITED5/11/2005
  Q: Micael, I confirmed all the things as per your suggestion. There is no any obstructions or dust ...
  A: It really sounds like a hardware problem to me. To confirm this, you might want to start in Safe ...
Clock & system resource5/11/2005
  Q: I notice that my clock won't keep time corectly, or I shoud say it does sometimes what could cause ...
  A: Windows 98 does a poor job with system resources. The longer it is on, the slower things will get. ...
Win98 1st Verison FAT325/9/2005
  Q: I have used up more than half my drive space, will converting my drive to FAT32 increase my drive ...
  A: Converting to FAT32 really has no down side. FAT32 is a newer allocation system than the older FAT ...
help?5/9/2005
  Q: how are you?i am receiving the following messages in Win98 for last few days. "There is not enough ...
  A: It sounds like a system resources issue. In Win. 98, System resources are limited to two 64k files. ...
Error message5/4/2005
  Q: An exception 0E has occurred at 0028C0049094 in VxD VFAT(01) + 00007838. This was called from ...
  A: This is one of those overly technical Microsoft messages that makes it pretty hard to figure out ...
Explorer4/28/2005
  Q: I was wondering if you can help me with this minor but puzzling problem i've had now that started a ...
  A: It could be that you have got some spyware. I recommend installing the free Spybot S&D to check ...
mmsystem032 error - Win98SE4/26/2005
  Q: Cordial greetings from cold & snowy Cleveland - I got a new one here. Apparently this mmsystem032 ...
  A: First thin I would try is reinstalling the sound card drivers. Figure out what kind of sound card ...
program starting Windows 98SE4/21/2005
  Q: when I try to start the program "scan disc" or "defragmentation", it just doesn't react at ...
  A: Sometimes that happens whena memory resident program is running. Try starting in Safe Mode (press ...
modems4/19/2005
  Q: I have two modems with creative chips #ds1810 and ds1820 where can i get the drivers for these ...
  A: It is almost impossible to find a correct driver for a modem unless you know the manufacturer and ...
Cannot download some links4/13/2005
  Q: I cannot download links in my outlook express. Especially attachments and it is not only with ...
  A: You may be using an older version of IE that is having some compatibility problems. Got to ...
Display graphics4/12/2005
  Q: I recently reinstalled windows 98 on my HP laptop. My screen has a one inch black border around it ...
  A: It sounds like the video card drivers are messed up. When that happens, your computer reverts to a ...
Recover information from corrupt Word DOC4/9/2005
  Q: I recently re-installed Windows 98SE on this old clunker, (650 MHz PIII with 648 MB of Ram) and ...
  A: If it was not password protected, it would probably be relatively easy to read the data. However, ...
Word 6.04/6/2005
  Q: I am trying to figure out how to open a Word document on a floppy i have recently found in storage ...
  A: Word 6.0 actually came out more than 10 years ago. It was the last version of Word to be assigned a ...
Copying Floppy Disks4/2/2005
  Q: Mike, Thanks for the speedy reply. The source disks are floppies, but I assume that the principle ...
  A: If you are more comfortable with Windows, you can simply use the "My computer" icon to go into the ...
configuration4/1/2005
  Q: I have windows 98 I believe 2nd edition. my problem is that my printer spits out a page shortly ...
  A: Sorry, but you have got me stumped. If it isn't the print drivers, nor the printer, nor any of the ...
icons on control panel3/30/2005
  Q: I am using windows 98. For some reason the icons on the control panel have disappeared. I now get ...
  A: Sometimes if other things use too much memory icons will disappear. However, rebooting the computer ...
win 98 SE and internet explorer 63/28/2005
  Q: Michael I am suddenly having problems with some websites not opening. I have DSL. I am online but ...
  A: 65% resources is not completely unreasonable. If you think you have a lot of unnecessary programs ...
flash micromedia3/26/2005
  Q: I can't seem to run that VERY common flas micromedia website application. I can download it but then ...
  A: Personally I don't use the Flash player. I find that most sites use it primarily for running very ...
how to reinstall Windows 983/25/2005
  Q: I am having trouble reinstalling Windows 98 - I need to reinstall because I get a blue screen ...
  A: What you probably need to do is start the comptuer using the boot floppy, then use DOS commands to ...
Crashing3/25/2005
  Q: Followup To Question - Hi Michael, My computer has been freezing and then crashes lately and I do ...
  A: Anything that guarentees it will double your speed is full of <expletive deleted>. There are ...
Missing files3/25/2005
  Q: I have a problem with Windows 98 which seems to be occurring since installing and un-installing Nero ...
  A: Click on START then RUN then type MSCONFIG. This will let you see the various files Windows ...
Crashing3/23/2005
  Q: My computer has been freezing and then crashes lately and I do not know why. I've completed virus ...
  A: Unfortunately, there could be any number of things causing this. It could be hardware related such ...
help me out3/17/2005
  Q: i am using win98 SE. the problem is that i have installed download accelator software but few ...
  A: You have to be very careful. Many download programs are really spyware and can often do more harm ...
pack floppy disk mail3/14/2005
  Q: This is a question my Mother asked me. How can I pack a floppy disk so that US mail does not ...
  A: There really is not much you can do to block magnetic waves. If a destructive magnet is passed over ...
Defragmenting Problem3/9/2005
  Q: I have Windows 98 SE. I am having trouble defragmenting. Before I defrag I run Scandisk. Then I ...
  A: Try running defrag in Safe Mode. To enter Safe Mode, turn on your computer and press the F8 button ...
win 953/8/2005
  Q: Mike, I appreciate your help and time. The reason I'm even fooling with this PC, I should have ...
  A: Many older computers have modems that use outdated communication standards. Many ISPs no longer ...
win 953/7/2005
  Q: Any idea how I could get Windows 95 (or 98) on 3.5" diskettes? Yes you read it correctly. The ...
  A: Unfortunately, Win. 95 diskettes are still copyrighted by Microsoft (until 2085) and cannot be ...
low system resources3/7/2005
  Q: I'm running Win98 SE with 256 Meg RAM. Only a short time after rebooting, I get the message "low ...
  A: Win. 98 can use more than 256 Mb of RAM, although you don't see much benefit beyond that. But ...
system resources.3/5/2005
  Q: howdy. johndouglasdahl@aol.com and crimendelsiglo@aol.com i asked this question 2 wks ago without ...
  A: In you version of Windows, System resources are limited to two 64k segments of RAM. There is ...
personal computer hangs3/4/2005
  Q: first thanks for taking my question. i have a pc that 'system hangs' sometimes while surfing the net ...
  A: It is possible that not all the spyware is ripped out. It is also possible that even if the spyware ...
reformat3/2/2005
  Q: I have a laptop. its a Toshiba 660cdt. I had windows 95 and I wanted to upgrade to 98. I don't have ...
  A: I don't think the Win. 98se CD's are bootable. That is the purpose of the boot floppy. Since you ...
Uninstalling3/1/2005
  Q: I lost the use of Post-it Lite so I deleted everything that I could find and tried to reinstall it ...
  A: In addition to a program folder, many programs put files into system folders and make changes to the ...
Microsoft Word using Windows 982/28/2005
  Q: Had a new Norton Anti Virus program installed and had to enlarge memory--had this done by a computer ...
  A: It is quite normal to remove unused Windows components to save hard drive space. If done properly, ...
Setting Up PC Administrator - Windows 98 SE2/22/2005
  Q: When we boot up, all 3 users in my household are using the same settings. For example, I have the ...
  A: Unfortuntely, unlike later version of Windows such as 2000 or XP, Win. 98se does not let you create ...
clock time, etc.2/18/2005
  Q: I have an Acer Open PC, Windows 95, and the clock and date does not work well - every time I start ...
  A: The dead BIOS battery which causes your time and date to change is a result of your BIOS resetting ...
Device Manager Win98SE2/17/2005
  Q: Shows Yellow ! on System Devices item "System Board extension for PnP BIOS" Trying to use Windows ...
  A: Your plug-n-play BIOS is what allows your system to recognize what hardware is in the computer. You ...
drivers2/16/2005
  Q: I replaced the hard drive on grandson's Nec 250GT. He has lost or misplaced the recovery disk. I ...
  A: Without knowing what the drivers are called or what directory they are stored in, it is going to be ...
security2/7/2005
  Q: I am having a problem getting on some websites, I keep getting this security block and they won't ...
  A: If this is a work computer, it is quite possible that there is some sort of block there on purpose. ...
Laptop takes a long time to boot up2/4/2005
  Q: I am running windows 98 on my laptop. I recently connected to a network and I have a cable modem. ...
  A: It sounds like you have a bunch of programs loading themselves automatically on startup. These ...
New Computer2/2/2005
  Q: I just ordered a new computer. It's a DELL 8400. My existing computer is also a DELL that I've had ...
  A: I'm assuming the older PC is a Windows 98. If it is a 95, it cannot do USB and you can ignore what ...
download problem1/31/2005
  Q: I have windows 95 w/ie 5.5 and am unable to download anything. I beleive something is set wrong. ...
  A: It sounds like something within IE is damaged. Try repairing it by going to START, SETTINGS, ...
.gif files1/30/2005
  Q: Operating System: Windows 98 Let me ask the question by first explaining what I did... I went to a ...
  A: Could it be that the application that you are using to open the files locally on your PC is not ...
System Failure1/26/2005
  Q: 466 MHz. 10 Gig Hard Drive with Windows 98. It says no operating system on boot up. When I put in a ...
  A: I'm a little unclear on what you mean by a cursor. If you are getting a normal DOS prompt (which is ...
MSconfig problem?1/26/2005
  Q: WIN98: How to correct unrecognized command(line 2/line 7) in MSconfig? I get this on my screen when ...
  A: MSCONFIG is utility that is used to control the programs that run on startup. Everyone's startup is ...
Windows 98 Problem1/22/2005
  Q: I am operating Windows 98 and have been getting an error message when trying to access my control ...
  A: You should be able to restore this by using System File checker. Click on Start, then Run, then ...
System resources question1/19/2005
  Q: I need help figuring out what's OK to uncheck in my startup folder. My problem: System resources ...
  A: I suspect you could disable all of them and not notice a difference (although LoadPowerProfile will ...
backing up 981/15/2005
  Q: Is there a way to backup my files on c drive without the windows folder? Just the program files?
  A: The short answer is "yes" you can simply copy the files to another location. However, even though ...
Booting PC?1/10/2005
  Q: My wife has an old Windows 95 PC she wants to get some files off of before trashing or giving away ...
  A: If you cannot reinstall Windows, it could be that one of the boot sectors is damaged. The easiest ...
program1/9/2005
  Q: I recently had to restore my system and in doing so I lost a program that I used all the time. It ...
  A: You can download the free version of InsideCAT, as well as similar programs, here: ...
upgrading1/8/2005
  Q: I am upgrading to AOL 9.0
  A: I have not used AOL for at least five or six years now, so I don't really have any special expertise ...
old computer1/8/2005
  Q: I PICK UP OLDER COMPUTERS BECAUSE THEY ARE CHEAP. THE ONE I HAVE COMES ON FIRST THING ASKING FOR ...
  A: It sounds like you have a CMOS password. This is something built into the comptuer itself and has ...
Invalid DLL file1/8/2005
  Q: I am using Windows 98SE. Last week, I began having a LOT of lockups (where, after closing different ...
  A: My first thought is that you may be infected with spyware that is causing problems. If you have not ...
INTERNET1/7/2005
  Q: i have problem connecting to internet, no dial tone msg displays, ATDT command in hyperterminal ...
  A: Three basic things to check: make sure the phone line is plugged into the modem port marked "wall" ...
Kalvfdy32 errors and popups1/5/2005
  Q: Frequently, my computer locks and a box pops up saying that kalvfdy32 has caused the error. Also, I ...
  A: Most likely you have spyware on your comoputer. Spyware is installed "voluntarily" through other ...
File Sharing12/30/2004
  Q: What is the best program, either free or for sale, for sharing large files on the internet?
  A: If you want to make files available to others, the best way is to set up an FTP server. You can ...
Clock loses time12/30/2004
  Q: hope you can help. I have windows98 on same computer for about 5 years now, which is used for about ...
  A: Yes, there is a CMOS battery on the motherboard. It usually looks like an oversized watch battery ...
Internet explorer script error12/30/2004
  Q: when starting my computer it comes up with a Internet script error. It closes fine and does not ...
  A: I always get VERY nervous when a computer is trying to do something iwth the Internet on startup. ...
Hung up on Startup12/28/2004
  Q: I have an IBM Aptiva and it hangs up on startup. It brings up the dexktop Icons but then the ...
  A: It sounds like something in the startup is causing problems. First, see if you can download a ...
errors12/27/2004
  Q: Michael I have windows 95/98 And have this message that comes up when i try to open internet ...
  A: It sounds like you have a damaged system file. If you have Windows 98 or 98se, you can run System ...
Systems Resources12/24/2004
  Q: How can I increase my systems resources? I am using Windows 98, Compaq Presario, about 5 years old. ...
  A: You cannot alter the total amount of System Resources in a Windows 98 computer. That is limited to ...
Quick Question12/20/2004
  Q: I am going to reinstall my operating system and I was wondering when I get to the point where I ...
  A: Install the DSL first. You will probably need to fill out some info about the ISP when installing, ...
Using Mode command to connect to a peripheral12/16/2004
  Q: I have just bought a moving message screen to use in my shop. According to the manual I should be ...
  A: Wow, do people still use COM ports? They don't even come on many new computers sold today. To ...
ctrl, alt, delete12/16/2004
  Q: ctrl, alt, delete will not open when I press them. How can I fix it??
  A: The crtl-alt-del function is of the most basic functions built into the computer. If it is not ...
Quick Question12/12/2004
  Q: I would like to upgrade my home PC and I have a couple questions. My computer now has "SDRAM" ...
  A: You cannot but DDR DRAM in a comptuer that takes SDRAM. Not only to you have to buy SDRAM, it is a ...
copying files to cr-rw12/11/2004
  Q: first off my pc is a compaq presario amd processor windows 98 os. I just purchased a new pc for ...
  A: You say the computer has a "cd dvd drive". Some drives play CD's and DVD's but do not record them. ...
drive d12/8/2004
  Q: ym french so forgive me ,hi have windows 98 drive d say the device its nt ready well hi put cd what ...
  A: It sounds like a problem with your CD drive. I'm assuming it happens with any CD and that you have ...
Microsoft Word vs. Works12/4/2004
  Q: I use windows 98 and Works. If I receive an e-mail with a Word attachment (.doc) I am not able to ...
  A: I'm not really an expert on Works since I've never used it for much of anything. I believe the more ...
disabling chats in win9812/2/2004
  Q: a school has asked me to disable all chat programs on their win98 pc's was told there is a way to ...
  A: Blocking *all* chats can be a daunting task. Typically the easiest way to block certain chat ...
audio11/29/2004
  Q: I have a desktop, windows 98. I was playing a song in winamp, i hit stop, then lost the sound when i ...
  A: First thing, check the stupid stuff. Make sure the speakers didn't lose power, get the volume ...
win 98 hangs overnight11/29/2004
  Q: I have a PC running Win 98 Se. It is about 4 to 5 years old. Runs 24/7. It is connected in a ...
  A: I have seen this problem on PCs running for many years. Unfortunately, I don't have a good answer ...
Computer performance11/28/2004
  Q: I was wondering if you might know what is the cause for my computer's slow performance, especially ...
  A: I don't think upgrading either hardware or software will fix the problem. In fact, Win. XP would ...
calendar setup program11/28/2004
  Q: I have windows 98, when I startup a window appears "Calendar Error" and instructs me to run the ...
  A: It sounds to me like you have a third party startup program that is runing and not functioning ...
Download issue11/24/2004
  Q: Not sure if you can help but here goes. I am running Windows XP Professional. I am connected to ...
  A: Some web sites limit you to two downloads at a time. Also, I am not an XP expert, but I think I ...
Window 98 SE recover CD11/22/2004
  Q: My Window 98 SE recover CD has a scratch, and Ineed it to recover from a crash. I searched Micro ...
  A: Sorry but Microsoft keeps its CDs copyrighted and makes a real active effort to go after anyone who ...
Keep getting "the page cannot be displayed" error.11/22/2004
  Q: I use Win98SE connecting via dialup. After connecting using BlueLight ISP, the BlueLight homepage ...
  A: If the ISP is showing you connected and you see their home page, there are two possibilities: One is ...
grimlins?:) Hijackers:(11/21/2004
  Q: ....Well I am 1st, happy that the virus I have allowed me to write you. I use windows 98, with ...
  A: You need to download and install Spybot S&D, along with the latest updates for that program. You ...
Lost Icon in Control Panel11/17/2004
  Q: I hope you can help. I have lost the (add new hardware) in control Panel near the (add / remove ...
  A: Windows has generally designed the control panel to prevent things from being added or removed ...
Windows 95 slows and then grinds to halt11/16/2004
  Q: I've been having trouble with my computer slowing down and eventually becoming "unstable". My ...
  A: First, my congratulations on keeping such an old computer still running at all. It's got to be at ...
Internet Explorer 6 with my Broadband Service11/6/2004
  Q: I have Win98SE with IE6 version 6.0.2800 1106IC. I have both a Dial-up and Broadband service. ...
  A: First, go to START, SETTINGS, CONTROL PANEL, ADD/REMOVE PROGRAMS and find IE. When you click on it, ...
IE6 and graphics11/5/2004
  Q: I have experienced problems with getting internet graphics and pictures to load on my browser (IE6). ...
  A: in IE, under TOOLS, INTERNET OPTIONS, ADVANCED there is an option for SHOW PICTURES. You want to ...
error with Norton anti-virus11/4/2004
  Q: I had to uninstall and then reinstall Windows 98. Here is the problem. Gone by the wayside is my ...
  A: When Norton will not install, that is often a sign that you already are infected with a virus that ...
Windows Desktop11/3/2004
  Q: My problem is this. On my desktop where the writing is under my icons. They have suddenly appeared ...
  A: It sounds like you or some program you loaded changed the display settings for your desktop. If you ...
sound11/1/2004
  Q: I have been trying to play midi files through my internal speaker(no sound card, win 95). I have ...
  A: You are really working with ancient technology here. Almost no one uses PC speakers any more for ...
Missing Programs in Start Menu10/30/2004
  Q: I was sitting at the computer when the my nephew took the mouse and was clicking on the desktop ...
  A: It sounds to me as if something might have damaged your registry. As far as I know, Windows has no ...
No sound10/30/2004
  Q: I have HP Pavilion 4440 WIN98. I just installed a new modem. Now I have NO SOUND. 1.)System ...
  A: The SCSI adaptor has absolutely nothing to do with sound. That is not your problem. If the sound ...
No sound?10/29/2004
  Q: 1. Are the speakers plugged in and powered on?(YES) 2. Are they conected to the correct socket on ...
  A: The modem does not have a sound card. The sound card is either a separate card on your computer, or ...
installing freeware10/29/2004
  Q: i have a 7 year old computer with windows 95 4.00.950. i am trying to install various freeware ...
  A: Many newer programs, including freeware, are designed for Win. 98 or higher. They simply be ...
No sound?10/29/2004
  Q: I have a HP Pavilion 4440/WIN98. I replace my modem and now have no sound on PC or when I play a CD. ...
  A: First, double check the basic stuff: 1. Are the speakers plugged in and powered on? 2. Are they ...
BACKUP10/28/2004
  Q: I AM RUNNING WINDOWS 98SE. MY BACKUP IS MICROSOFT BACKUP VERSION 4.10.1397. WHEN I ATTEMPT TO BACKUP ...
  A: Because Win. 98 does not have built in CD-burning capabilities, it's backup is not designed to work ...
Hello I would like to get...10/28/2004
  Q: Toshiba Sattellite. When I try to boot my system I receive a message that the HIMEM.sys is not ...
  A: This site should help: http://www.computerhope.com/issues/ch000318.htm If you get this resolved, ...
Junk Email Ads10/27/2004
  Q: You have been a help to me in the past. My question concerns junk email. I seem to be getting LOTS ...
  A: Unfortunately, spammers have gotten pretty smart about getting their mail to you. They deliberately ...
Explorer window in windows 9810/26/2004
  Q: This is not a huge problem, more an annoying problem I have. When I open a new window in explorer, ...
  A: For some reason, MS designed Internet Explorer so that a new Windows could not be opened maximized. ...
Windows protection error10/25/2004
  Q: My PC has developed a fault; on starting up, after the Windows screen, I get a message on a black ...
  A: A VXD is a virtual device driver, which is a fancy way of saying a program that tells Windows what ...
USB10/24/2004
  Q: My PC is 41/2 years old and I am running Win98se. Would my 2 USB ports be USB1 or 1.1 and will a ...
  A: Given the age of your PC, your USB ports are likely 1.1. You can use USB 2.0 devices and cables ...
Software running in background10/23/2004
  Q: Followup To Question - I have Windows 98 and IE explorer 6.0 and Norton Utilities. I have 512 of ...
  A: Glad it's working for now. Remember, if things get too bad, you can always reformat your drive ...
Weird Experience!10/21/2004
  Q: I'm a big fan of yours having emailed a few times. Something strange has happened. I just got ...
  A: Congratulations on your marriage. My first reaction is that are you sure one of your friends is not ...
CD burning software10/19/2004
  Q: and thanks for your time,as I'm about ready to toss my pc through the nearest window. OK, first I'm ...
  A: The first thing I would try is uninstalling and reinstalling the Drive itself in Device manager. ...
Software running in background10/18/2004
  Q: I have Windows 98 and IE explorer 6.0 and Norton Utilities. I have 512 of RAM on a Quantex PC. I ...
  A: I still suspect something in Norton is the cuprit. However, since I have not used Norton in years, ...
Software running in background10/16/2004
  Q: I have Windows 98 and IE explorer 6.0 and Norton Utilities. I have 512 of RAM on a Quantex PC. I ...
  A: Unfortunately, Windows 98 does not give a very good manager for background processes. There may be ...
Defrag10/14/2004
  Q: I have window 98 and am having trouble running the defrag programme. It seems to start okay but only ...
  A: Try starting the computer in "Safe Mode". Turn on the comptuer and press F8 before Windows starts ...
Opening Downloaded Files In Windows 9810/13/2004
  Q: I downloaded the Pest Patrol program off the internet. Now I cannot open it. The icon on my ...
  A: Downloading again should not make a difference. If the Microsoft upgrade did not work, I'm not sure ...
Opening Downloaded Files In Windows 9810/11/2004
  Q: I downloaded the Pest Patrol program off the internet. Now I cannot open it. The icon on my ...
  A: Microsoft now uses MSI files to install new things in Windows, and some other software makers are ...
problem in jpeg10/6/2004
  Q: Hai Recently only i bought a system and i installed win 98.But all my jpeg files cannot be opened on ...
  A: I believe Windows 98 by default opens jpeg files in Internet Explorer. If you have not installed ...
Hidden drives10/5/2004
  Q: Michael, Thank you for your reply, but there is a little more to the story. I am aware that I could ...
  A: As you have discovered, you can access the file, but you can't do anything with it. This is because ...
W98 and internal rewritable DVD10/4/2004
  Q: OKAY. Everything I know about +/- CD/DVD I have learned in the last hour of looking to purchase one ...
  A: You cannot upgrade from Win. 98 to Win. 98se. The only way to do it is to buy a Win. 98se CD, ...
Image problems in WIN9810/4/2004
  Q: What happened? All 'fades'/effects worked last week? EXAMPLE: ...
  A: Again, likely spyware messing with your settings. See my last response. Also possible that your ...
Hidden drives10/3/2004
  Q: I have an IBM laptop that has a hidden drive containing an image file that, when accessed, will ...
  A: The whole point of IBM's hidden partition is that you are never supposed to access it using any ...
Email Change?10/1/2004
  Q: I just read where, in the near future, we won't be able to synchronize our Hotmail email with ...
  A: The reson Microsoft is dumping easy access to Hotmail has to do with making money, not security. ...
Explorer Crashes When Right clicking desktop to open New Folder9/30/2004
  Q: Whenever I right click the desktop to open a new folder, explorer crashes.Any Ideas how to fix this? ...
  A: I suspect the problem is a corrupted System file. Click on START, then RUN then type: SFC to run ...
Can´t install programas due Temp files9/28/2004
  Q: I have Win 98 and this is my problem: I am trying to install some programs but the system dont let ...
  A: Your computer should not be looking in a temp file for installation. The fact that yours is doing ...
hijacker9/28/2004
  Q: ), Well, looks like your the one to help me according to your page:) However,..please forgive me ...
  A: Sorry to hear about your problems. Spybot is actually one of the best out there. Make sure you ...
Photos9/25/2004
  Q: A few weeks ago I got married (I'm in my mid 50's and it's my 1st and only marriage finally!). We ...
  A: Congratulations on your marriage! I suggest CD-R for the photos. They tend to hold up a little ...
Hi Michael. I have WIN98se...9/24/2004
  Q: I have WIN98se and Norton Internet Security 2004. Recently,on boot-up, I am confronted with an error ...
  A: The Motive Chorus Daemon is apparently a program that sends diagnotic information to your ISP or to ...
Reinstalling software programs9/24/2004
  Q: Recently used my recovery disks to reinstall Win SE on my HP Pavilion. Installation was a success, ...
  A: There could be lots of reasons. Your hard drive could be failing, you could have a bad CD, or your ...
Error Message9/20/2004
  Q: I have an old Pentium 266Mhz computer running Windows 98 second Ed. I installed AOL 9.0 on the ...
  A: Typically, that happens sometimes when Windows does not shut down properly. Start Windows in Safe ...
computer shut down9/20/2004
  Q: I have windows 98SE on my computer, 256 mb of memory ,and an AMD 750 processor ,30 GB hard drive. ...
  A: This is a very common problem with Win. 98se. Unfortunately there can be lots of different causes. ...
trident9/20/2004
  Q: (i had posted earlier, but i guess this is makes more sense) i recently bought a second hand ...
  A: The problem is your video drivers. You are running off of standard VGA which has the limited color ...
errors9/18/2004
  Q: Q:what is this error "the ypager_m.exe file is linked to missing export "idle.dll" after clicking ok ...
  A: According to Yahoo's web site, there is no ypager_m.exe that is part of their system. There is a ...
Question9/18/2004
  Q: My computer won't let me download yahoo messenger it keeps saying can't open file ...
  A: My guess is you have some virus or spyware running on your computer that is interfereing with ...
computer booting up on its own9/17/2004
  Q: Recently I have been having trouble with my computer turning itself on in the middle of the night. ...
  A: Nothing in Windows could be causing the computer to start by itself because Windows is not loaded ...
Midi only9/17/2004
  Q: I installed a pci sound card into my nephew's old Dell system. Drivers installed fine. It can play ...
  A: MIDI files can play through a PC speaker without using the sound card. I suspect that is what in ...
Invalid Page Fault9/16/2004
  Q: Following a failed attemt to install and then uninstall Windows Fax, I can now not Open Outlook 97 ...
  A: As the MS article says, the file must be replaced on DOS mode. This is more than just opening a DOS ...
Help?9/14/2004
  Q: Everytime I restart my computer or even while the computer is already on I get this annoying box ...
  A: Are you connected to a network? Typically, that message indicates another computer connected to ...
defrag/scan disk9/13/2004
  Q: I have a Dell laptop that is about three years old. It runs on Windows ME. I have been trying to ...
  A: There is a freeware program called “EndItAll”. This program will automatically shut down all ...
My pics will not show up anymore9/12/2004
  Q: i am not sure you will be able to help me. But I am at my wits end on this. Ok normally i can surf ...
  A: The red X means there is no picture available. It could be that the site from which you are trying ...
Start up error9/11/2004
  Q: ty for possibly helping me. I built a new pc with an Asus motherboard and half the time I start it ...
  A: Bad memory is a possibility, but wouldn't be my first guess. Since it loads properly in Safe Mode, ...
partitions?9/11/2004
  Q: i tried to mess with installing a hard disk on my old pentium iii.after failing and removing the new ...
  A: It is common on many older PCs to have a single hard drive divided into two or more partitions. But ...
System.ini error message9/9/2004
  Q: My friend just bought a brand new computer made up to his specifications, windows 98 machine, 40 gb ...
  A: Normally, the line in system.ini that you found should read: "device=motvcd.vxd." You might want ...
Audio programs not working9/8/2004
  Q: Troy I am trying to put a song from a Cd onto my computer. I have 3 audio programs that in the ...
  A: My favorite CD ripper is a free program called CDex: available here: http://www.cdex.n3.net/ ...
Accessibility - sticky fingers9/7/2004
  Q: Can you tell me how to access the "sticky fingers" options so that when someone with disabilities is ...
  A: The easiest way is probably to go to START, SETTINGS, CONTROL PANEL, then click on the KEYBOARD ...
Receiving a Dd Help Error and Blue Screens in IE69/5/2004
  Q: I am constantly receiving a Dd Help error while working in IE6 (which seems to crash and go to a ...
  A: The most likely cause is spyware interfering with your internet setup. Try downloading the ...
recover/backup9/2/2004
  Q: How are you? I have two related questions: 1. What is the best way to back up installed computer ...
  A: With some programs, backing up is as easy as copying the folder in Program Files to another ...
Help, System too slow!!9/2/2004
  Q: I have Windows 98, and recently, the whole system has been running very, very slow. It takes almost ...
  A: It could be a lot of different things, or some combination of things. For starters, do you defrag ...
defrag8/30/2004
  Q: my sister has a laptop (NEC) with windows 98. computer purchased yrs ago. Problem is cannot defrag. ...
  A: You can go years without defragging a computer, but it will get slower and slower as data gets ...
Window size8/30/2004
  Q: When I am on the web and I click on a link the window that opens up is small. (about 2" by 2") ...
  A: For some reason, Microsoft did not design an option for Internet Explorer to open new windows ...
Question About Notepad8/30/2004
  Q: My buddy was telling me that some of his fellow classmates at school were sending messages using ...
  A: If your friend is talking about the basic notepad that comes with Windows, it cannot be done. All ...
passwords8/29/2004
  Q: I have a computer which has been password protected but the password has been forgotten (had a ...
  A: A Windows 98 login password can be bypassed simply by hitting the Esc button. However in this case, ...
internet explorer8/28/2004
  Q: Help! Thanks for being available on the internet. I can't seem to connect through the internet ...
  A: DSO and Alexa are nothing to worry about. I suspect you are running Windows XP from your ...
Defrag8/28/2004
  Q: I am trying to defrag my computer and it doesn't want to work. It has windows 98. I let defrag run ...
  A: This usually means you have a program running. When Defrag tries to move a file that is currently ...
Wen98SE freeze and scandisk/defrag problems8/24/2004
  Q: My Win98 OS has begun freezing both in programs and on the Internet. First sign of it is the mouse ...
  A: When the mouse cursor freezes, that is usually a pretty sure sign that the computer is overheating, ...
scanner?8/10/2004
  Q: I am a rookie, had a canoscan FB 320P loaded in windows 95 with never any problems, I now have ...
  A: You probably need to update your drivers to work with Windows 98. You can download the latest ...
System runs very slow8/9/2004
  Q: Operating System : Windows 98 SE. 128 Meg RAM. I am experiencing a number of glitches with my pc ...
  A: Since things work fine in safe mode, the problem seems to be software related and not a hardware ...
Cannot defrag8/8/2004
  Q: I have win98SE & use IE with OES. IE is ver 6. I did have Norton System Works 2003 and used their ...
  A: Even though you shut down NIS, it sounds like some component of it, or some third program was ...
win98se-vxd error8/7/2004
  Q: We are using 98se as os and with dos based foxpro application. in foxpro we are using network ...
  A: It sounds like you are trying to use DOS printer drivers on Windows 98. Microsoft does not support ...
IEXPLORE.EXE8/1/2004
  Q: I have a PC with Win98SE. I cannot find IEXPLORE.EXE. I have gone into settings>Control ...
  A: If you removed IE6, I would not expect that file to be there. If you can still get on the internet ...
Defragmenting Drive C8/1/2004
  Q: I heve Windows 98 OS, my computer is Pentium 3, 450 mHz, around 5 Gega Bite free hard disc, 384MB ...
  A: There are many different causes of an illegal operation. You might want to run System File Checker ...
disk cleanup7/30/2004
  Q: I ran the FSC and there was acorrupted file which was replaced from the hard disk backup. After ...
  A: It is possible that you have some spyware embedded in your temp files that are preventing deletion. ...
disk cleanup7/30/2004
  Q: Michael Thanks for the reply. I tried the FSC but it did not solve the problem. Your comments about ...
  A: The backups of the system files are not just stored on your disk, they are usually stored in archive ...
disk cleanup "not responding".7/29/2004
  Q: I am running W98 se and when I try to run disk cleanup it hangs- IE I get "not responding". When I ...
  A: First thing you might want to try is to run System File Checker (click on START, then RUN, then type ...
Installing DLL File7/28/2004
  Q: Mike Thank you for your reply. Excuse my ignorance but I am a bit of a novice at all this. Once I ...
  A: In safe mode you should be able to delete or rename the old file and copy the new one in its place. ...
Installing DLL File7/27/2004
  Q: Michael I have a Fujitsu C340 Laptop using Windows 98. The computer recently indicated that I ...
  A: That is a Windows system file which is in use whenever Windows is running. To delete it, you need ...
PC Freeze7/21/2004
  Q: 1. Running Windows 98SE on Dell platform with Intel Pentium 2 at 450 mhz and 256 RAM. 16 Gig HD (9.7 ...
  A: If the system freezes completely, and you cannot even move the mouse, that is usually a sign that ...
how to remove software piracy?7/21/2004
  Q: i need help from expertz i hv installed rambooster (i download it from underground page.after i ...
  A: Windows does not have anything that causes a "piracy alert" to pop up. Therefore, you must either ...
Please Help Me Again7/19/2004
  Q: Sir thanx alot for ur kind reply but sir the problem is i have to use Studio software of Pinnacle ...
  A: In order to use this program, it must interface properly with the video card. It is not doing that, ...
adware/spyware problems7/16/2004
  Q: If the free downloads for removing adware/spyware do not work, what should I do? I did not see any ...
  A: So anti-spyware product is perfect. You usually have to use several. The pay ones are not ...
FAT32 or NTFS?7/15/2004
  Q: if I have ten 700Meg a piece movie, it is best to store it on a 10GB partition created using 1K per ...
  A: If you are running XP, it is almost certain that you are running NTFS and not FAT32, which was used ...
MSDOS7/14/2004
  Q: Stuck in MSDOS, how do I get back to windows? Tried turning off and on.
  A: Turn on the computer and press the F8 button. This should give you a list of options of how to ...
Regarding Defragmentation in Windows 987/14/2004
  Q: First when I tried to defragment my C drive it gave me a message that I have some errors in my drive ...
  A: When defrag keeps restarting, it usually means you have a program running. When Defrag tries to ...
Freeze ups7/12/2004
  Q: Would you know of any reason for system hangups no matter if I'm on line or not. I get random hangs ...
  A: If your system completely freezes, meaning even the mouse will not move, that is usually an ...
Startup file7/12/2004
  Q: Do you happen to know where I can find the file that contains all the programs that automatically ...
  A: Sorry, but it's not that easy. Startup starts programs from numerous different places. Some of ...
Hi-jack homepage7/11/2004
  Q: Michael, I have an adware problem that I hope you can help me with. I am running windows 98. The ...
  A: I recommend trying two other free programs: CWShredder and HijackThis. CWShredder specifically ...
slow performance7/10/2004
  Q: I have noticed that my Compaq 5360 with Win98 is running much more slowly lately, and frequently ...
  A: This is an all too common problem. There can be lots of different causes. First, don't rule out ...
Computer shutdown - Win987/10/2004
  Q: I experience a problem shutting down. I get to the screen saying "Windows is shutting down", but ...
  A: Windows 98 is notorious for this problems. Unfortunately, there is no one cause for it. Microsoft ...
virus7/9/2004
  Q: ---I have done a search for this file name and it says file not found. The scanning systems I have ...
  A: Most virus scanners delete or quarentine Trojan files. Is is possible your virus scanner deleted ...
virus7/9/2004
  Q: I have a problem with my printer working with my HP Windows 98 PC. After scanning for a virus, I ...
  A: There is no Windows System file called sysqi.exe. If there is one on your computer, it is likely ...
Phantom program running when computer is asleep7/8/2004
  Q: I'm running Win.98. There appears to be a program that sometimes runs while my computer is "asleep", ...
  A: CleanMgr is a legitimate Windows program, but it normally does not run automatically unless you have ...
I NEED A HELP7/7/2004
  Q: I have windows 98 . i m install any thing in my computer give me error is "Error Number : ...
  A: This problem is caused by certain system files being versions which are incompatible with other ...
Windows 957/4/2004
  Q: Michael, You ans me back in April on how to clean up a computer Hard Drive I was giving away. I ran ...
  A: A Windows 95 installation requires entering the license code for your copy of Windows. There is no ...
Speed of cursor moving through text in Word7/3/2004
  Q: I'm using XP and Word 2002, but this question may admit of a general answer. Since your knowledge is ...
  A: You can change the key repeat rate, which will speed up how fast the arrow key goes when you press ...
win 98 clock6/28/2004
  Q: My question is concerning the task bar clock using window's 98. Recently my clock completely ...
  A: You might want to run System File Checker to see if there are any problems with your system files. ...
Autostart freezes up my computer6/27/2004
  Q: I am running Windows 98 on a computer with a 300 MHz CPU. Whenever I put a CD in the drive (audio ...
  A: More than likely you have a corrupted driver. The first thing I would try is to go into START, ...
win 98 clock6/27/2004
  Q: My question is concerning the task bar clock using window's 98. Recently my clock completely ...
  A: Click with your right mouse button on the toolbar. That should bring up a context menu. Select ...
physical memory6/27/2004
  Q: I'm using Norton 2004. My physical memory is always low according to the NSD. Something about the ...
  A: Typically, this is the result of too many programs running automatically on startup. I like a free ...
deleting files automatically upon startup(win98)6/24/2004
  Q: sir.i want to delete all files in one special folder of C drive when the computer is on,and it is ...
  A: To delete the files on startup, just add a command to the c:\autoexec.bat file. For example, if you ...
Password Box6/23/2004
  Q: when i start my windows 98 I get a box that asks for a name and password, I click cancel and it ...
  A: Click on your START button, then select SETTINGS then CONTROL PANEL. Next, click on the NETWORK ...
internet sharing6/22/2004
  Q: heres my problem,i have a home network of 2 computers,win98,the network is working ok ,we can access ...
  A: Personally, I've never really liked Microsoft's Internet Connection sharing. It has been very buggy ...
Internet Explorer script error6/22/2004
  Q: I have a Dell desktop computer using windows 98 and IE 6.0 version. When i am on the web and go to a ...
  A: There is a known error with IE and certain printer drivers. You may just need to change your print ...
Windows OS Upgrade6/21/2004
  Q: I have windows ME AND win 95 I would like to set up a home network(I have dsl and one printer) what ...
  A: I have used Win. 95 on many networks. It works just fine. The only place you will likely run into ...
Windows password problem6/21/2004
  Q: win 95- When I log on to internet, screen comes up asking for windows password and I never set one ...
  A: You can try doing an online scan from http://housecall.antivirus.com, but it's possible that won't ...
Windows OS Upgrade6/20/2004
  Q: I have windows ME AND win 95 I would like to set up a home network(I have dsl and one printer) what ...
  A: You say you want to network your computers, but you don't say how you plan to do it. For most ...
task scheduler6/16/2004
  Q: Michael, This may be a ridiculous question, but if I want to have task scheduler perform defrag, ...
  A: Yes, you have to leave the computer on for the maintenance to run. You are safe from hackers if you ...
Windows password problem6/16/2004
  Q: win 95- When I log on to internet, screen comes up asking for windows password and I never set one ...
  A: Sounds like you may some sort of spyware on your system. You might want to download two free ...
format hard disc drive6/15/2004
  Q: dom
  A: There is a file in windows called "format.com". If you want to format your hard drive, you simply ...
Win98Se and OLEAUT32.dll6/14/2004
  Q: hope you can help. Recently after a possible virus or ad ware invasion, my win98SE pc, locked up. ...
  A: OLEAut32.dll is a Windows system file that interacts with quite a few other programs. I actually ...
Trouble accessing secure web pages/sites6/11/2004
  Q: this has been a tough one! I am not able to access secure web pages( OS win98,IE vs.6.0 ) .Error ...
  A: Unfornately, these sorts of problems can have a range of sources, and the error messages are not ...
cooper@gbronline.com6/11/2004
  Q: Mike: I gather that the bootup disc and Windows 95 must be on the same medium. My Windows 95 is on ...
  A: Sorry if I didn't explain myself more clearly. You most likely cannot use a bootable CD on your ...
cooper@gbronline.com6/11/2004
  Q: I have an old Windows 95 system that seems to be hopelessly corrupted. Startup is very slow, and I ...
  A: Despite everything, I find that reinstallng Windows every two or three years can really speed things ...
"Not enough disk space..."6/10/2004
  Q: The program I am attempting to install is a Broderbund product called Moviemaker. When I install ...
  A: I don't think it is a memory (RAM) issue. The error message indicates that the program cannot write ...
connect6/7/2004
  Q: Lately after we disconnect from the internet the text box for the internet connection pops back up ...
  A: My guess is that you have a spyware program that is trying to connect and that is not working ...
Program Lock Up6/6/2004
  Q: I am experiencing a lock-up of my laptop computer when I try to open a program. I need to use an ...
  A: Since it works in safe mode, it could be that the program you are using conflicts with another ...
help6/5/2004
  Q: I accidentally deleted a file called rundll32.exe and it messed up a lot of things on the computer ...
  A: Click on START, then RUN, then type SFC to run system file checker. This will scan your computer ...
Disk Defragmentation Reads 0% Complete All the Time...5/31/2004
  Q: I am running Windows 98 on my PC. When I attempt to defragment my c: drive, the "Defragmenting ...
  A: This usually means you have a program running. When Defrag tries to move a file that is currently ...
Where do I start??!!5/31/2004
  Q: I have a friend who's running Win 98SE and she calls me about every other year (when her computer ...
  A: Unfortunately, I can't definitively identify what you've got without being there. However, this ...
Cannot change display resolution5/30/2004
  Q: I have just installed a new hard drive with Win 98 OS and all of the programs are running fine but I ...
  A: The problem is that you need to get the correct video drivers for your video card. When the ...
Where do I start??!!5/29/2004
  Q: I have a friend who's running Win 98SE and she calls me about every other year (when her computer ...
  A: I know you say you checked the battery, but every symptom you describe points me toward a bad CMOS ...
screen saver5/28/2004
  Q: I have a problem my son downloaded a screen saver on my computer and now the computer starts in safe ...
  A: My first question is, is it really going into Safe Mode? The whole point of Safe Mode is that it ...
Win 98SE; Scandisk & vcache5/27/2004
  Q: Two questions:Win98SE/Dell Dimension 466/512Ram memory/4 Gig Hard drive. 1)I have recently changed ...
  A: Yes, .chk is the correct extension for file fragments. Do you also have your settings set to show ...
Setup Problem5/26/2004
  Q: My friend has a Dell Pentium II with 32MB Ram. He asked me to install Windows 98 for him. I booted ...
  A: That usually means there is a problem with the hard drive. Check out this knowledgebase article for ...
Files and Folders5/24/2004
  Q: This is my problem. My computer has thousands of internet crap stored in folders, which drives me ...
  A: If you are absolutely sure that the files are junk and are not part of some installation of a ...
FORGOTTEN PASSWORD5/22/2004
  Q: I have an old PC (approx 7 yrs) that I think is running Windows 98. It has been sitting for about 2 ...
  A: To bypass the login prompt, just hit the ESC button. To remove the login requirement, click on your ...
Audio/Visual Drivers5/22/2004
  Q: WIN98 - only have the option to use 16 colours since installing digcam Hi, I'll try to break this ...
  A: You have to update your video card drivers and you can't do that unless you know what kind of video ...
Exaggerated Menu Bar5/21/2004
  Q: Michael, Hello. A few days ago I began having problems with the men bar (File-Edit- .. -Help). It ...
  A: It could be that the dispay settings got messed up. Try opening Contol Panel and then click on ...
start up menu5/17/2004
  Q: Could you please tell me how to delete programs from my start up menu...so they won't load on ...
  A: I strongly recommend getting a free utility called Startup Control Panel, available here: ...
How can I debug or dissamble an exe.file ?5/17/2004
  Q: how can I debug or dissamble an exe.file ? Do I have to buy a special program for it ? I yes, which ...
  A: Yes, you would need a special program, like this one: http://www.pe-explorer.com/ Messing with ...
Start Up Disk5/17/2004
  Q: You seem like the person most likely to be able to help me. I made one of those startup disks when I ...
  A: I'm a little confused by your question. If you recently reinstalled Win. 95, you must have used a ...
defrag computer5/14/2004
  Q: I have Windows 98 and have been trying to defrag my computer for the last three days. I normally do ...
  A: This usually means you have a program running. When Defrag tries to move a file that is currently ...
Missing rundll32.exe file5/13/2004
  Q: Although I am running ME i hpoe you can sort me out. I have a missing rundll32.exe file and i'm ...
  A: There is a utility called System File Checker that will replaced missing or corrupted system files ...
windows size5/13/2004
  Q: recently when opening certain windows like control panel, or when opening different web pages on the ...
  A: For programs you open with a shortcut, you can click on the properties of the shortcut and set to ...
Can't get mouse to work5/12/2004
  Q: I'm running Windows 98 Second Edition on a Pentium 500 MHz with 128 Mg of ram I can't get my mouse ...
  A: That strongly indicates a problem with the port. If you still think it might be a software issue, ...
Can't get mouse to work5/12/2004
  Q: I'm running Windows 98 Second Edition on a Pentium 500 MHz with 128 Mg of ram I can't get my mouse ...
  A: Mouse commands sometimes go in the Config.sys file in order to allow you to use a mouse with old ...
Posible Virus?5/11/2004
  Q: I think I have a virus however nothing shows up when I do a virus scan. I'll give you an example of ...
  A: The program you describe sounds like spyware. If you have not already, run Ad-Aware to check it ...
Posible Virus?5/10/2004
  Q: I think I have a virus however nothing shows up when I do a virus scan. I'll give you an example of ...
  A: It does not sound like a virus. It sounds like you have too much running on startup that you do not ...
How to defrag a computer5/9/2004
  Q: I have a number of problems with my computer runnng too slow and being taken over by spyware, etc. ...
  A: Yes, you can just go to run and type defrag. That should work fine. Also, reagarding spyware, if ...
Defragmenting Windows 985/8/2004
  Q: Each time I attempt to defragment, it can run for days and only reach 2% then kicks back to 0%. All ...
  A: It is possible that something is running in the background that you don't see. Also firewall and ...
Win 98 freezes randomly5/4/2004
  Q: Win 98 freezes randomly I am running Win 98 on a broadband connection also using Norton AntiVirus ...
  A: One problem may be other programs running in background that start up automatically. To see what is ...
Ever heard of Rain CPU Cooler causing Failure to Boot or Locked Disk Problems?5/2/2004
  Q: Ever heard of Rain CPU Cooler causing Failure to Boot or Locked Disk Problems? Win ...
  A: I'm not sure what could have cause it, but it sounds like something messed up your File Allocation ...
Hide the Drive(s)5/1/2004
  Q: Howdy. I used your last recommend about different technical guidance. I have a question again. How ...
  A: As far as I know, this is not possible. The registry does not control partitions. To hide a ...
opening programs4/30/2004
  Q: i have windows 98. lately if i download a program and click to open it after the download, a window ...
  A: A file that ends in XLS is usually an Excel Spreadsheet. You need to have a program capable of ...
can't boot computer4/27/2004
  Q: We have a 5-year old laptop. When turned on, it stated, from memory, “fatal error <of some number> ...
  A: Clearly something has failed on your hard drive. Without examining the device, I can't say whether ...
Extract downloaded file to where?4/26/2004
  Q: I usually follow the idea of "if it's not broken don't fix it" and I think that applies here. I did ...
  A: I tend to agree that sometimes the cure is worse than the symptom. The error message could be ...
Crashing in win984/26/2004
  Q: I am using windows 98. My pc is about 5 years old now so I think it must be getting time to replace ...
  A: It could be that some program is misbehaving and grabbing all your system resources. The first ...
Cannot access Help files4/26/2004
  Q: I am running Windows 98SE but when I now try to access the Help files the following message appears ...
  A: This Microsoft Knowledgebase article explains the problem and how to fix it. It is a little ...
Error Message4/25/2004
  Q: I formatted my hard drive and did a FDISK. I installed Window 95-B on the computer and when it ...
  A: It could be something simple like you left a disk in the floppy or CD drive. If not that, there may ...
sound card4/25/2004
  Q: This is not exactly the right category, but I remember you being helpful before! Several weeks ago ...
  A: First thing I would do is try to run a music CD on the computer. Music CD's usually bypass the ...
Norton utilities4/24/2004
  Q: I recently bought a new PC so I copied disks from my old PC to install on my new hard drive. The ...
  A: As with many programs, you cannot simply copy your program files from one computer to another an ...
Freecell Error4/22/2004
  Q: I can't open Freecell. When I try to open freecell, I get an error message and I have to close the ...
  A: First thing I would try is run System File Checker (Click on START, RUN, and type SFC). This will ...
ScanDisk4/22/2004
  Q: Michael, I'm having problems running my scandisk application. It starts and restarts over and over ...
  A: Try running Scandisk in Safe Mode. When you first start the computer, before Windows starts to ...
Extract downloaded file to where?4/22/2004
  Q: Win98...after I defrag (which is 100% successfully completed) it asks me to quit and I say yes and ...
  A: You already have kernel32.dll on your hard drive. If you didn't, Windows would not start. It is ...
Security/Harddrive4/17/2004
  Q: O.K thanks for the info.As I understand it I went to the site & evidently I can download right from ...
  A: I can't say exactly what is on your system restore disk, but typically, a system restore disk ...
Hard drive4/17/2004
  Q: I have a Compaq computer with a 10 GB hard drive that is half full and 128 mg of ram. Running ...
  A: When Defrag keeps restarting, it usually means you have another program running in the background. ...
Windows/Security4/17/2004
  Q: Giving my computer away & want hard drive clean.Have several discs. Onesays Hard Drive Restore & ...
  A: Your hard drive restore will wipe out your hard drive and then reinstall things so that the computer ...
On-line Web Page Sizing4/16/2004
  Q: (1) Windows 98 (2) I have been assisting my neighbor in setting up his computer. When we go ...
  A: To maximize Internet Explorer permanently, open IE. With the program open, you should see a blue ...
e-mail /virus4/12/2004
  Q: Is it possible to get a computer virus merely by reading an e-mail - assuming the e-mail does NOT ...
  A: Yes, it is possible. Some e-mails have HTML code in them that will launch just by opening the ...
Fatal Exception 0E4/12/2004
  Q: Do you know what Fatal Exception 0E occurred at 0028-C00981F3 VXD MPFBOCKS(01) + 0000FRA7 means? Do ...
  A: The fatal exception 0E error means that two differne things are trying to use the same piece of ...
CLOCK TOO FAST4/10/2004
  Q: I saw this one on your list; have been putting up with this fast running clock for five years! It ...
  A: I replied to your original request. Here is my reply again: It sounds like you have tried most of ...
Laptop suspend-to-disk4/9/2004
  Q: I own a Dell Laptop operating on Windows 98SE. Up till yesterday I was able to suspend-to-disk ...
  A: Unfortunately, this is not an easy fix. I do not recommend trying the changes laid out below unless ...
Internal Alarm4/8/2004
  Q: One of my computers a HP Celeron 500 is making an high pitch alarm sound after about an hour or so ...
  A: HP computers, like many others, do have fan alarms in them. It sounds like that is what is making ...
Mouse is on vacation4/7/2004
  Q: I have Win98SE. A couple days afo I started having trouble opening programs (whether on my desk ...
  A: It could be that your mouse is actually dead. If you can borrow someone else's mouse to try it, ...
svchost.exe4/6/2004
  Q: I did a virus scan today and it reported that C:\WINDOWS\SYSTEM\SVCHOST.EXE was infected with a ...
  A: There is no such program in Windows 95 or 98. So if that is what you have, then it is fine to ...
Clock time4/5/2004
  Q: I saw this one on your list; have been putting up with this fast running clock for five years! It ...
  A: It sounds like you have tried most of the things I recommend. There is one other thing that ...
memory allocation error4/5/2004
  Q: Have been running for over 20 years, a Printers Estimating and Costing system written for me in ...
  A: If you bought the computer in the last year, I'm going to guess it is running Windows XP. I'm not ...
system missing files4/2/2004
  Q: system.ini files tells me I have a missing file: vnetsup.vxd I think it may have been a "networking" ...
  A: Since you don't need that driver, the easiest thing to tell Windows to stop looking for it. The ...
Win 98 Startup unwanted entries4/1/2004
  Q: When I run msconfig and look at the startup tab there are lists of programs/applications that have ...
  A: You cannot permanently delete them through MSCONFIG. You could go directly into the Registry, but ...
Retrieving information3/30/2004
  Q: Files were placed in the recycling bin and then erased. These files were valuable. Is there a way ...
  A: If the files have not yet been overwritten, you should be able to recover them. Here is a list of ...
Starting Win.3/30/2004
  Q: when I boot my windows me system and it gets to the Starting windows section I get a blank screen. ...
  A: I'm not particularly familiiar with Win. ME, but in Win. 98, that problem often occurs if Windows ...
W98 - missing file3/29/2004
  Q: I installed the S/W of new scanner, Epson 1670, tried to run it and received “Missing File”message ...
  A: If the missing file is a Windows file, you can identify and restore it by running System File ...
win 98 Apps Freezing3/27/2004
  Q: I have 5 yr old ABS PIII, 1.4 Gig, 80 gig HD, 516 RAM - Win 98SE Recent hardware additions: Added a ...
  A: This is just a guess, but perhaps your processor fan was damaged by the same surge that destroyed ...
Recording music in Windows3/27/2004
  Q: I want to record music from an analogue tape onto my PC so that I can put it onto CD. I was told ...
  A: Unfortunately, Sound Recorder will not work for you. Microsoft deliberately crippled it to prevent ...
Service3/27/2004
  Q: I'm a computer novice and would like to know in LAYMANS terms what has to be done to keep my ...
  A: To defrag your hard drive, click on the START button, then PROGRAMS, then ACCESSORIES, then SYSTEM ...
scratch disk is full3/27/2004
  Q: when i am working on applications such as photoshop 6.0 or autocad 2002 i get this error that ...
  A: I won't pretend to know much about the applications you are discussing since I don't use either. ...
wild mouse, too slow3/26/2004
  Q: 1. win98 : some time mouse behaving wildly. when i move mouse it opens properties or files but it ...
  A: 1. For the mouse, I would uninstall the drivers and then restart. Windows plug-n-play should find ...
Computer is slow3/25/2004
  Q: Michael, My computer seems to be significantly slower these days. Programs take longer to start, ...
  A: First thing I would do if you have not already is defrag the hard drive. Defrag is a utility built ...
Win 98 startup performance degraded3/25/2004
  Q: My daughter's Pentium III has win 98 and only 1/3 of disk space taken. For the last 2 months or so, ...
  A: You may have a lot of different programs trying to load automatically. Many legitimate programs ...
LOCKED MYSELF OUT OF MY PC3/24/2004
  Q: I share a flat with friends so I've had to put a password on my PC for privacy. I just came back ...
  A: As this is a Win. 95/98 forum, I'm assuming you have one of those. If so, your password doesn't do ...
Defrag problem3/24/2004
  Q: I have a problem I hope you can help me with. I have a 5-yr-old computer with Windows 98. Lately, ...
  A: In addition to your screen saver make sure any power shut-down settings are turned off. Also, ...
slow comp3/23/2004
  Q: i have windows 98 64mb compaq computer. lately while i'm using the computer everything slows down ...
  A: A little more RAM certainly wouldn't hurt. I like to run Win. 98 PC's at at least 128 Mb. If you ...
Resolution problem3/22/2004
  Q: During use of a game, computer use to switch automaticky to the most accurate resolution for display ...
  A: Even if the pixels do not adjust themselves back automatically, you should be able to fix it by ...
Windows 98 will not start normal3/21/2004
  Q: Windows 98 will not start on HP Pavilion 6643. Upon trying to boot computer the following appears: ...
  A: It sounds like the command.com file or one of the system files it relies on has gotten corrupted. ...
Illegal Operation and misc3/21/2004
  Q: Almost everytime I bring my computer up, I get a message that I've performed an "illegal function ...
  A: It sounds like you have something running on startup that is having problems. If you don't have any ...
Setting Windows 98 Password3/20/2004
  Q: Is there a way to set it up so that a password is necessary to log in? Followup To Question - I ...
  A: No, not in Windows 98. It just doesn't have that capability. They did that because they didn't ...
Setting Windows 98 Password3/20/2004
  Q: I have a loptop with windows 98. A password was originally on it, but it is no longer used. Now I ...
  A: Windows 98 password files are encrypted, so you are probably not going to be able to recover the ...
Win 98 SE Shutdown Probelm3/19/2004
  Q: Mr. Troy, I have the same problem with Win 98SE not really shutting down. Hangs up at "Windows ...
  A: This is an extremely common problem with Win. 98se. You say you have looked at the MS resolution ...
Missing File3/16/2004
  Q: I ran Norton's anti Virus program 2004 on a computer that has windows 98 2nd Ed and it found 135 ...
  A: SirC32.exe is the Sircam virus and should have been deleted. If something is still looking for it ...
Background Program?????3/15/2004
  Q: I can't defrag! When I run the defrag program on my Windows 98se computer, it does about half and ...
  A: This is actually a fairly common problem in Win. 98 and can be caused by a lot of different things. ...
too many programs running3/14/2004
  Q: I once had a problem due to too many programs running but I fixed it by going to a certain screen ...
  A: You can access the startup programs by going to START, RUN and typing: MSCONFIG. I actually like to ...
slow computer3/12/2004
  Q: I am your classic case, I guess. My 3 years old laptop (430 MHz, 20 GB Compaq) has become really ...
  A: 1. For getting rid of a lot of your temp files, cookies, etc., you might want to try iisystem ...
Freeze-up3/12/2004
  Q: I have a Gateway 6 yrs old and run Windows 98 When I try to open a file I lose the curser and I have ...
  A: Sounds like one of your system files may have become corrupted. To check this run System File ...
help speed up pc3/11/2004
  Q: i have a relatively new computer. 3000 speed processor(athlon) 512mb ram 80gb harddrive i regularly ...
  A: For startup speed, the best thing you can do is clear out all the clutter that gets stuck in your ...
error messages3/10/2004
  Q: When navigating a supplier's site, I can go anywhere except the area I need most. When I try, I get ...
  A: If you go into Contro Panel and ADD/REMOVE PROGRAMS, you should be able to uninstall IE. You can ...
Windows Media Player3/7/2004
  Q: I looked for MW Media Player experts and did not see any listed, and noticed you might be able to ...
  A: I can't say as I've run across this problem before. This is just a guess, but I'd say one of the ...
Time resets3/6/2004
  Q: Every time I switch on the pc the clock has reset to 01 January 2003 at 00.00. It happened about a ...
  A: It sounds like our CMOS battery is dead. This is a little battery that usualy looks like an ...
screen problems3/6/2004
  Q: .. I need HELP! My 2-yr old has done something I can't undo. I am on Windows XP... My whole screen ...
  A: I'm not really an XP expert, but to my knowledge Windows cannot rotate like that. However, ther ...
Possible Virus?3/5/2004
  Q: I have a Gateway 266 Pentium II running Windows 95. Well, I was surfing where I shouldn't have been ...
  A: There is a piece of scumware out there called "Cool Web Search" which, among other things, adds porn ...
Windows Performance Question3/5/2004
  Q: Followup To Question - Hi, I own a Gateway computer with a 333 processor purchased in 1997. It ...
  A: After the format is done, most computers of that age will require using the floppy disk to reboot ...
Windows Performance Question3/5/2004
  Q: I own a Gateway computer with a 333 processor purchased in 1997. It runs Win98 running 64Megs RAM. ...
  A: Reformatting your drive is not terribly difficult, just a lengthy and tedious procedure. First, you ...
WORKS SUITE3/5/2004
  Q: We're having trouble with our computer and uninstalled just about everything and then reinstalled. ...
  A: My suspicion is that the file has been infected with the SirCam virus. Check out this knowledgebase ...
cannot run Msconfig3/4/2004
  Q: I am using Windows ME I try to run msconfig by typing it in RUN caommand. but it pops up a errior ...
  A: It could be that you have a virus. Some viruses disable msconfig so you cannnot rip them out as ...
reconfig3/4/2004
  Q: i have win 98, and need to reconfig drive c in it. is there any way you could instruct me on how to ...
  A: First off, a warning: reformatting your hard drive will wipe out all your programs and data. You ...
Windows Performance Question3/4/2004
  Q: I own a Gateway computer with a 333 processor purchased in 1997. It runs Win98 running 64Megs RAM. ...
  A: A little more RAM would help and is fairly cheep these days. You might want to try www.crucial.com. ...
modem problem3/1/2004
  Q: i have GFXL board with builtin processor of 1GH Pro.Now adays i am having a problem that whenever i ...
  A: One possibility is that there is a virus infecting your modem software. I would make sure to do a ...
Format Command2/29/2004
  Q: How should I use 'Format' command when I format a disk drive. Which one is better? Simple format or ...
  A: A full format recreates all the formatting information on the drive. A quick format simply wipes ...
hard drive2/28/2004
  Q: I have windows98. My small hard drive is full I deleted mp3 files, programs,mail cookies and my ...
  A: It could be several things. One possibility is that you have a virus that is generating files. If ...
Adware Winshow2/28/2004
  Q: My son has Windows XP. He has picked up Adware. Winshow. Symantec has instructions to remove from ...
  A: If the files are different, it may be something else. To clear out adware, it is best to use a ...
restore computer2/27/2004
  Q: I emptied my recycle bin. A message came up that said "this file is needed for windows to operate ...
  A: A restore CD will usually wipe the hard drive and destroy all the data on it. Obviously, that is ...
Windows Explorer2/26/2004
  Q: I do mean Windows Explorer. The problem is that if I open more than a few images files (e.g. JPG) ...
  A: Ok, now I am even more confused. You confirm that you mean Windows Explorer, but Windows Explorer ...
Windows Explorer2/25/2004
  Q: How do I download the latest version of Windows Explorer? I would think that microsoft.com would be ...
  A: Windows Explorer is a basic part of the Windows OS. I'm not sure that Microsoft has ever developed ...
Win98se active desktop2/24/2004
  Q: I have a stroke patient friend who accidentally downloaded images onto her desktop instead of a ...
  A: If the files are actually showing up on the desktop, you should be able to go into ...
Defragmentation2/23/2004
  Q: My computer will not let me defrag. It stops at 3% and says "cannot continue....drive has errors ...
  A: You need to run Scandisk from DOS mode. This article explains how: ...
windows 98 - internet explorer2/21/2004
  Q: I have windows 98 - When I connect to the internet explorer to connect to the internet, the program ...
  A: Not sure what is going on, but you might want to look at this article: ...
Pleas Helpp2/20/2004
  Q: I'll describe some of the problems I'm having then what I've done to try to fix things and if you ...
  A: I have a strong suspicion that it could simply be a bad mouse. First thing I would check is that ...
Weather Watcher2/17/2004
  Q: I have windows 98 and I downloaded Weather Watcher and have been having a problem with it. I need ...
  A: There are two ways to handle this. One is to hit crtl-alt-delete to bring up the task manager. ...
windows 98 and sound2/16/2004
  Q: tonight I was advised to re-install windows 98, but now i find that I have no sound. When clicking ...
  A: It sounds to me like your audio drivrs did not reinstall properly when you reinstalled Windows. You ...
windows 982/16/2004
  Q: i recently have had the internet installed,and a problem has occured on my pc which doesnt let me ...
  A: It could be a number of problems. If you upgraded internet explorer, it could be requiring more ...
Screen Saver2/15/2004
  Q: Can you tell me how to get my screen saver to come up "manually"? I know that I can set it to come ...
  A: Screensavers are files in c:\windows\system ending in ".scr". To start one, just click on it. You ...
hibernation and standby problem2/15/2004
  Q: I can not put my compaq laptop on hibernation or standby anymore.When i click hibernate,computer ...
  A: Did you by any chance start using a USB device (mouse, microphone, external drive, etc.)? There is ...
IE won't work2/14/2004
  Q: When I try to open Internet Explorer, my computer goes to a blue screen that says: A fatal exception ...
  A: These sorts of errors are usually the result of a conflict with other software programs or certain ...
Audio2/11/2004
  Q: My problem is with the audio. When I try to play music the message comes up that the audio device ...
  A: You may have something running on Startup that is interfering with your media players. Try ...
Win98SE Cluster size2/11/2004
  Q: You had told me to get Partition Magic to fix a problem with Windows telling me I didn't have enough ...
  A: I've never seen "MBerror3". It might be referring to a #3 error in Partition Magic. This ...
Run Command2/11/2004
  Q: Sir, We use few commands in "Run" dialog box like "regedit" or "mspaint" to open these applications. ...
  A: The "run" command simply lets you run any program that is already installed on your computer. If ...
Win98SE Cluster size2/10/2004
  Q: You had told me to get Partition Magic to fix a problem with Windows telling me I didn't have enough ...
  A: It should not be necessary to make changes for Partition Magic to work. After making the changes in ...
Cannot shutdown computer2/10/2004
  Q: When I attempt to shutwown my computer it restarts. I have tried every way I know to shutdown, but ...
  A: I've never actually seen this problem, although a number of people have contacted me about it. ...
cdr/rw help?2/10/2004
  Q: hope you can help. Ok, I have two pc's. One uses XP Pro, and the other is on W98SE. I regularly ...
  A: Typically, a CDRW works just like any other drive. You can just drag and drop files on or off the ...
Macromedia Flash Player2/4/2004
  Q: I have a 3 year old Hp Pavillion. I am all of a sudden getting pop ups asking me to install ...
  A: Macromedia Flash Player is a legitimate tool by itself. As far as I know it is not spyware and does ...
Ram2/1/2004
  Q: I have windows 98. I have 384 ram memory on my system. Lately though I have alot of problems running ...
  A: There are a number of good free RAM tools that you can get here: ...
Defrag problems1/31/2004
  Q: I can't get my Win 98SE to run defrag. I have tired clicking Ctl-Alt-Delete and turning off all ...
  A: In addition to shutting down all extra applications, make sure your anti-virus is turned off, that ...
USB port is dead ...1/28/2004
  Q: my USB did not working, when I plug in any USB device, it has no reaction to the device. I tried ...
  A: If it is a software problem, you should be able to fix it by replacing the drivers. Click on START, ...
using same small server at different address dial up?1/26/2004
  Q: ), I live in texas...I am out of school now,..and fixing to move into my own apartment for the ...
  A: Most Internet Service Providers have no problem with connecting from different addresses. The big ...
windows 98se closing down1/25/2004
  Q: on closing down on windows 98 my computer does not shut down completely , the windows closing down ...
  A: Windows not shutting down properly is a persistent problem, especially prominent in Win. 98se, but ...

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