Windows Networking/Wireless router


I recently had a wireless router installed my IPhone and PS3 pick up the signal just fine, but my hp laptop can't seem to find it. It finds all of my neighbors just not my own. What is the problem?


Hi there.

Sorry for my delayed answer on this as I was away on holiday.

The first question I'll ask is, (which might sound very basic), is ensure that the wireless is turned on on  your laptop.  Sometimes it is easily turned off via a switch on the side or the keyboard combination (maybe it's Function + F8).  That might be the easy answer.  However if everything is on, basically, I would suggest upgrading the driver of your HP laptop's wireless device.  You can do this by going to the HP site and looking up your laptop and trying to see if there is a new revision in the wireless LAN drivers.

If you need help with getting the drivers, please let me know.


Windows Networking

All Answers

Answers by Expert:

Ask Experts


Hrire Mikaelian


Windows 95/98/2000/XP/Vista/7 workstation and Windows 2000/2003/2008 server networking, Group Policy and wireless configurations. Have knowledge about workstation Ghosting, and also the ins and outs of hardware troubleshooting.


15 years of experience as a hobbyist and Senior Systems Administrator

BA, BCom in Information Technology Management. No IT certifications. However, I have taken several Windows, Novell and Networking courses.

©2017 All rights reserved.