AboutSean Oriyano Expertise I can answer a wide range of questions pertaining to Microsoft Windows Vista including everything from the home user to large scale Enterprise deployments.
Experience I am an experienced Vista user having worked with the product since late 2003 in it's pre-Alpha phase. I also assisted Microsoft in the development of several of their official eLearning and instructor-led courses on Windows Vista as well as courses on Exchange 2007, Office 2007, SharePoint, Windows Mobile 6 and soon Windows Server 2008
Education/Credentials I hold several certifications in the IT and Security field such as CISSP, CEH, CHFI, SCNP, SCNS, MCSE, MCSA, MCITP, MCTS. I am also an official instructor for Microsoft, EC Council and Security Certified (MCT, CEI and SCNPI respectively).
Past/Present Clients US Air Force, US Army, US Marines, US Attorney's Office, Autodesk, Microsoft, University of Texas, Disney, Hewlett Packard and others.
Question I have a friend that has a windows vista computer that has a hp 1350 all in one series printer that has printed one time and now she gets a statement saying that the hp is incompatible with her computer. What does she need to do?
Answer Hi Charlotte,
What you need to do is get a driver for Vista. It is weird that it did print once though, were any settings on the system changed? Go to HP's site at www.hp.com and look to see if they have an updated driver for your printer.
Good luck,
Sean
Update: Here is the best link on the HP Site to find drivers, she will have to know the specific model information though. I looked for the 1350 driver, but there are a few up there for different models that are cousins of each other.
