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You are here: Experts > Computing/Technology > Focus on Windows > Windows XP > Adobe Reader 8.1.1
Windows XP - Adobe Reader 8.1.1
Expert: Saad Shawwa - 10/4/2008
Question
Greetings Saad.
I'm very much computer illiterate and I cannot uninstall the above Adobe Reader. At present, I cannot read any PDF document which is annoying. It did once work so I must have done something to upset it.
When I tried to uninstall it via the Control Panel and add/remove link, I get the message about a "patch package" and to contact the "application vendor". I've tried contacting Adobe, but cannot find a link to talk to anyone.
I'd be very grateful for any help you may care to give.
Sincerely,
Bertie (aged 75 in south Wales).
Answer
Hello Bertie how are you doing
if it not being removed from add/remove program under control panel
then the safest way to remove it is by downloading windows installer cleanup utility
download directly from
http://download.microsoft.com/download/e/9/d/e9d80355-7ab4-45b8-80e8-983a48d5e1b...
download it install it then run the software from start menu -> all programs - > windows install clean up
locate "adobe reader 8.x.x" and click on it , then press remove button , by doing that you will remove adobe from your system.
then open this link
http://www.adobe.com/products/acrobat/readstep2.html?promoid=BUIGO
and download the latest acrobat reader
if you need more help feel free to contact me back anytime
take care and good luck Bertie
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