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About Jeffrey Bradley
Expertise
I can answer questions about Windows XP and 2000 that include installation, setup, how to do certain things with those operating systems (Some examples are un-installing drivers, creating limited accounts, etc.), I can also answer questions about securing wireless networks and most wireless router configuration questions as well. What I can not answer (at least not at this time), is how to write scripts in Vb Script or Windows Scripting Host format. NOTE: As of 3/29/2008, I have now finished college for my AS degree in Internet Technology! I am now a graduate of Keiser University and in case your courious, I ended up with a 3.6 GPA which means that I will be graduating with honors when I walk in May. (Cum Laude). It also means that responses should be a lot faster, too. :-) Thank you.

Experience
I have been with Windows since it first came out and involved with computers before Windows even came out (I had the commodore Vic 20). Here is a trivia question: What was AOL's original names from startup? A. Quantum Link for the Commodore computer systems, Pc-Link (DOS) and AOL (Windows). I have installed and configured several networks, wired and wireless, I also run Christian Computer Services (http://www.christiancomputerservices.info) where I do on-site local area service/tech-support calls and I also educate users in computer and family security.

Organizations
Phi Theta Kappa International Honor Society

Education/Credentials
I am a student at Keiser University in Lakeland, Florida and will be receiving an A.S. Degree in Internet Technology next year and my GPA runs from 3.5-3.8.

 
   

You are here:  Experts > Computing/Technology > Focus on Windows > Windows XP > my computer unable to restart a blue screen appearing.....

Windows XP - my computer unable to restart a blue screen appearing.....


Expert: Jeffrey Bradley - 7/5/2008

Question
was watching movie online. after finishing suddenly my laptop(window xp) switch off. a blue screen appeared say that a unwanted error occured and it started restarting by itself. when it restarted the previous wallpaper vanished and blue background appeared. antivirus xp downloaded automatically and i had no clue how it happened. i have avg antivirus in my computer and it showed a trogan horse ( .bmp file in window/system 32) is detected and fixed. then i manually uninstalled antivirus xp. After some time my computer trashed. When I try to start windows the screen become blue and it starts to check the hardisk. When the check is finished, it reboots the laptop, but then again in the process of opening windows the blue screen come back to recheck the hardisk again, It's a neverending loop. and repetedly the blue screen is coming up saying that a unwanted error occurred and if this is the first time...... and trying to restart but nothing working. Do i have fix the problem in safe mode. please help me.. guys..

Answer
I'd recommend that you visit http://www.bleepingcomputer.com, register and post your problem in the correct forum. They have highly trained spyware removal experts.

Please be very patient, they are helping quite a few users so it may take a few days before someone replies to you. However, the experts are very good at what they do.  

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