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About Ray Barham
Expertise
I can answer just about any question that there is when it comes to anything windows related. I have been a computer technician for about 7 years now and I have the knowledge and experience to provide very detailed answers to situations that may be common, everyday problems or issues that the tech at the local best buy couldn't answer.

Experience
I have been in the computer industry for 7 years. In my years in this field, I've served as a computer technician, a consultant, a network engineer, a salesman and both inside and outside technical work.

Organizations
I am the owner / operator of Xtreme PC, located in Elkhart, IN. We specialize in computer repair for a fraction of the cost. We have developed a way to get a computer fixed and shipped back to the customer for less that the local shop in their city would be able to do it for. And we have a 4 business day return policy.

Education/Credentials
I completed all the course to become a Microsoft Certified Systems Engineer, but I stopped after the first test because I found that I wouldn't make any more money with all 7 test completed as I was making with one

Past/Present Clients
I used to be an expert here. I just got so busy that I couldn't keep up with the amount of questions

 
   

You are here:  Experts > Computing/Technology > Focus on Windows > Windows XP > formatting windows xp

Topic: Windows XP



Expert: Ray Barham
Date: 7/16/2008
Subject: formatting windows xp

Question

Hello, Ray

I have reformatted my windows xp successfully, but i have noticed 2 things that i cannot understand

1. whenever i start my computer, it gives me an option to choose which operating system i want to start with
the 2 options are Microsoft Windows XP Home edition. when i pick the first one, everything starts normally, but when i pick the second one it tells me there is an error and sends me back to the "choose operating system" screen. why do I have 2 same operating systems??

2. after reformatting my computer, all files have dissappeared, but there are some folders and files still there which i cannot access, but have not dissappeared after i reformatted my computer. why do some files still exist even after reformatting my computer???

Thanks a lot  

Answer
John K.

What you did was not a format, but just a new installation.  Now you have two windows installs, which only the first one works.  If you want to do a format, just rerun the setup and be sure you press ESC to install a new windows and "D" to delete the partitions.

If you are fine with the install but you wanna get rid of the option, then you can use this:

start menu > run > msconfig > boot.ini tab (at top) > delete the second "multidisk0" under the operating systems portion.

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