Expert: Lorry - 10/28/2009

Question
QUESTION:  in the help and support center   when you highlight a topic in the index and click on display it opens up to a page that always says  cannot display this page    the following is a copy of the page    (" Cannot display the page  
The page you are trying to view cannot be displayed. This may be because:
If you are trying to view this content over the network, there may be network congestion or a problem with your connection.
There might be an error in the page's address.
The page might not be available.
Please check your network connection or try another page.")


ANSWER: Hi Plat,

Checkout the following for information:

http://support.microsoft.com/kb/956196

Hope this helps!
Lorry

---------- FOLLOW-UP ----------

QUESTION: there is no problem accessing any web page it is only the help and support center in Microsoft xp professional that gives this result of cannot display the page

Answer
Hi Pat,

Many times if you do the above it will fix the problem related to the Help and Support Center.

The other thing would be to go to Windows Update and download the available updates.

The following site explains how to reinstall Help and Support Center in Windows XP:

http://windowsxp.mvps.org/rebuildhelp.htm

Hope this helps!
Lorry