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You are here: Experts > Computing/Technology > Focus on Windows > Windows XP > Disk defragment prevented by Chkdsk
Windows XP - Disk defragment prevented by Chkdsk
Expert: Lorry - 11/1/2009
Question
I have encountered a problem I have not previously seen. I regularly defrag but this time I got a message reading "Disk Defragmenter has detected that Chkdsk is scheduled to run on the volume: HP_PAVILION (C:). Please run Chkdsk/f." I never scheduled Chkdsk to run and don't know how this got there.
I checked other posts on this site and found instructions for this problem. I went to My Computer, selected C drive, clicked on Properties, then on Tools, clicked to Check now.. and then on Automatically fix file .... I expected Chkdsk to run so I could defrag, but instead I got another message that said "The disk check could not be performed because the disk check utility needs exclusive access to some Windows files on the disk. These files can be accessed only by restarting Windows. Do you want to schedule this disc check to occur the next time you restart your computer? I checked YES, restarted my computer, attempted to defrag, and the same message I initially encountered was again displayed and I could not defrag. What do I do to fix all of this so I can defrag? Thanks!
Answer
Hi Bert,
Do you have Service Pack 3 installed? If not, I would suggest downloading it ASAP. Go to Windows Update and download the available updates.
Have you tried having Chkdsk run on start up? Double click My Computer, right click the Local Drive C, click the Tools tab, Check Now under Error Checking, in the next window check both "Automatically fix file system errors" and Scan for and attempt recovery of bad sectors", click Start. In the next window click Yes to restart Windows. Close those windows and restart Windows, when Windows restarts the scan should run.
Check out the following for more information:
http://www.hard-drive-help.com/windows-was-unable-to-complete-the-disk-check.htm...
http://support.microsoft.com/kb/315265/en-us
Hope this helps!
Lorry
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