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About Lorry
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I can answer most questions regarding Windows XP Home or PRO versions.

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You are here:  Experts > Computing/Technology > Focus on Windows > Windows XP > bsod

Windows XP - bsod


Expert: Lorry - 11/6/2009

Question
hi, i have problems with BSOD. and when i turn on the laptop it won't start.
code: 0x0000007e and 0x0000005 is still coming up.
tried to restart with all kinds of different options, but nothing happens. have any idea what i can do?

thanks, Tinh

Answer
Hi Tinh,

Microsoft explains How to troubleshoot a Stop 0x0000007E error in Windows XP at:

http://support.microsoft.com/kb/330182

Check out the following also for information:

http://support.microsoft.com/kb/308041

Double click My Computer, right click Local Drive C, left click Properties, under the Tools tab check Check Now, in the window check both "Automatically fix file system errors" and "Scan for and attempt recovery of bad sectors", click Start. It will ask if you want to run the scan the next time Windows starts, click Yes. Reboot and let the scan run.

Hope this helps!
Lorry  

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