Expert: Mike Dacre - 11/8/2009

Question
Im running xp pro and when im scrolling through my music folder, it keeps refreshing back to the start...To "A" for example. also to inform you my music is stored on a different drive, not c.  could you give me an idea why it is doing that?

Answer
Hello Kent,

There are literally too many possiblities to where your problem is from exactly.  I would suggest making sure your system is free and clear from any and all malware/spyware as well as make sure you have all the latest drivers and update security patches available.  For this I suggest visiting my website at http://tpsconsulting.com and read the TIPS page on OPTIMIZING your computer (http://tpsconsulting.com/tipoptimize.htm ) Then go to the SOFTWARE/SUPPORT page and install all the programs from the PINK section as they will help with the cleaning/removal and ongoing maintenance from the malware/spyware issues that cause so many problems including what you problems you may be having.  

I might also suggest, since you are using windows xp, your computer is more than likely a candidate for the windows 7 upgrade as it is truly well worth it.  Since you only require a minimum of 512 mb of memory, I have found this is pretty much the only reason you wouldn't be upgrading to windows 7.  The problem is with windows xp, it is getting a lot more difficult keeping it as up to date as with the newer operating system.

Hope this helps,

Sincerely

Mike Dacre
http://tpsconsulting.com
follow me on twitter @tpsconsulting