AboutMike Dacre Expertise I am proficient with all windows platforms. Installation and maintenance
of home/business networks and servers.
Windows 7, Vista 2000 and XP questions please. If your system is older than that, then the problem is your operating system is just too old to be using safely on the internet.
Experience I grew in to computing as it became just that. My full background can be found through my website at http://tpsconsulting.com
I have been managing and maintaining client computers since the internet inception which started allowing for remote services. A technical futurist, I am 100 percent GEEK!
Education/Credentials I grew up fixing Bill Gates mistakes..you know computers don't make mistakes on the person programming the computer can do that...
Question DAUGHTER HAS AN ACER ASPIRE ONE USING WINDOWS XP HOME EDITION AND WHEN SHE TURNS ON HER COMPUTER IT WONT BOOT PAST WINDOWS SCREEN. THERE IS NO HARD DRIVE AND ONLY RECENT DOWNLOADS WERE GAMES FROM IWIN.COM. WE HAVE TRIED F2 AND F12 ON THE BOOT UP AND SAME RESULTS .. STUCK ON WINDOWS SCREEN. ANY SUGGESTIONS?
Answer Hello,
You should try pressing the F8 key right after you turn the system on.. press F8, F8, F8 until you get the boot menu at which point, try using SAFE MODE by selecting it with the arrow keys and the enter key.
if you can manage to get in to safe mode, then you might want to try a simple restart to see if that resets things as it may be due to a failed registry entry on boot up, which may be fixed once you enter safe mode and then restart normally. If not, you may have to perform a windows repair installation, which you can learn how to do this by visiting my website at http://tpsconsulting.com
Click on the TIPS link and then read the VARIOUS WINDOWS XP TWEAKS as this will explain how to perform a windows repair which is basically reinstalling the windows system files over top of the corrupted ones, without needing to perform a full reformat and install, which would mean reinstalling all of your programs.
If this seems to be too overwhelming then I suggest taking your computer to a tech expert who can first back up your data before attempting any major repairs.
Once you do get things working again, I suggest revisiting my website and this time read the TIPS page on oPTIMIZING your computer and then go to the software/support page where you should install all the programs from the PINK section as they will help with the cleaning/removal and ongoing maintenance from the malware/spyware issues that cause so many problems and slowdowns, including the problems you are currently having.
