Expert: Lorry - 6/27/2009

Question
QUESTION: Hi,
It seems a starnge problem: I cannot delete a file (mov. clip) and get the message: "Can't delet it. It is being used by another person or program." Of course no prgram is using the file. What should I do?

ANSWER: Hi Nawd,

Try rebooting Windows and see if you can remove the file. If that doesn't work, try starting Windows in Safe Mode by tapping the "F8" on startup until you get various ways to start Windows, choose Safe Mode, you should be able to remove it. If not, let me know and we'll take it from there.

Hope this helps!
Lorry

---------- FOLLOW-UP ----------

QUESTION: Thanks lorry. I did what you advised but still it was not deleted. Please guide me.

ANSWER: Hi Nawd,

Sorry that didn't work but have no fear, have something else up my sleeve. Download  Eraser Portable 5.8.2 from:

http://download.cnet.com/1770-20_4-0.html?query=Eraser+Portable+5.8.2+%28Windows

Other programs are Freeraser Portable 1.0.0.23 available at:

http://download.cnet.com/Freeraser-Portable/3000-2144_4-10909404.html

Easy Uninstaller 1.5 build 61 available from:

http://download.cnet.com/Easy-Uninstaller/3000-2096_4-10286873.html

Hope this helps!
Lorry

---------- FOLLOW-UP ----------

QUESTION: Hi,
Whenever I start Media Player, there is the sound from a  clip not visible. How can I delete the sound?
Thanks.

Answer
Hi Nawd,

The following site explains remove audio track from media file:

http://www.solveigmm.com/HowTo/how-to-remove-audio-track-from-media-file-with-vi

If that isn't what you are looking for, please see the following for information:

http://www.microsoft.com/windows/windowsmedia/player/faq/default.mspx

Hope this helps!
Lorry