About Tom Guertin Expertise I can answer Desktop and Laptop hardware questions as well as software questions. I have worked as a programmer 9 years, test/QA 9 years, and system administration 7 years. Having a diverse background helps in diagnosing computer problems.
Experience Rocket Software Oct 14, 2002 – Present
Senior Systems Engineer: Responsible for all software and hardware installations, analysis, and support on all desktops and laptops. Support 200 remote employees along with 5 remote sites. Build servers, test, and build systems. Manage Active Directory, Exchange, Call Manager, and Unity accounts.
EMC Corporation Dec 31, 1999 – Nov 11, 2001
Senior Software QA Team Lead Engineer: Responsible for full software quality assurance of EMC's SymAPI and SymCLI software for Base and Control functionality.
Created full regression test suite in perl.
Peritus Software Services Sep 4, 1994 – Mar 30, 2001
Senior Software Engineer: Maintain outsourced code for CV, BULL, DG (UNIX), and Stratus (UNIX). Assist Y2K renovation team as project leader and COBOL renovator for Y2K compliance.
Team leader for as many as 21 engineers.
Supported DG AOS/VS II and AVIION (UNIX) communications products and AOS/VS II Databases. Maintained DG’s patch download website by modifying the XML web page, making each fix available.
Sys admin for both DG AOS/VS II and AVIION (UNIX) platforms.
BULL Worldwide Information Systems Inc. Aug 1988 – Sep 1994
Senior Software Engineer: Designed, Developed, Maintained, and Component Tested File System, Printer, and Device Utilities in an ISO 9000 environment using Assembly and C.
Maintained 21 utilities, fixing all problems within company wide goal.
Re-wrote 5 utilities in assembly with only 1 reported problem since 1989.
Maintained a Dump Analysis Utility, which enables users to follow system structures, dump group information, and analyze memory.
SQA component tested all DPS6 utilities.
KRAFT Inc., Dairy Group Oct 1986 - Aug 1988
Computer Programmer: Designed and developed a program that accounts for all maintenance parts, repairs, and moneys using DBASE III Plus.
Purchasing agent for all building and machine maintenance.
Education/Credentials EDUCATION: University of Massachusetts, Amherst, MA
Major: BS. Computer Systems Engineering
Windows XP - Virtual Memory/Improper Shut Down/svchost.exe.
Expert: Tom Guertin - 7/4/2009
Question Hello, I've read rave reviews on how you help other in their
Windows XP problems. Im currently getting several messages
explaining that my virtual memory low or svchost.exe. Also,
on top of that my Dell Wireless Wlan Utility will not
launch and my computer is not properly shutting down anymore
since all of this. Question i would like to know is How to
increase virtual memory and keep the error messages to
terminate or shut down my computer with 15 seconds of start.
Please let me know
--Sharla
Answer Sharla,
I believe your virtual memory message is a side effect of another problem. svchost.exe is a program used to run background programs. It could be good or bad, we can't tell. Let's make sure all your programs are up to date, (OS, drivers, and anti-virus).
OS: The latest now is SP3 with fixes.
Checking Windows OS Level
Right click “My Computer”, pull down and click Properties
Click the General TAB
System: is listed at the top and will state the OS Version and Service Pack Level
Go to www.windowsupdate.microsoft.com
Do an Express Update
System Software and Drivers:
Downloading Drivers
Go to your system manufacturer’s website, Compaq.com, Dell.com, HP.com, IBM/Lenovo.com, etc…
Click Support and look for Downloads or Drivers
Enter your system information and OS
Download the latest drivers
Note: Some of these sites keep a physical list so you may need to sort by Newest First and then keep track of the drivers you download. This is because they may have updated video drivers 3 times and you just want the latest.
Anti-Virus: I don't know what you have, either way you should make sure you have the latest virus definitions.
Once all the software is up to date, if the problem still exists, run a full scan of your hard drive looking for problems.
Have you installed any programs lately? You may want to look thru your installed programs to see if anything was installed without your knowledge or by someone elase in the family.
