About Tom Guertin Expertise I can answer Desktop and Laptop hardware questions as well as software questions. I have worked as a programmer 9 years, test/QA 9 years, and system administration 7 years. Having a diverse background helps in diagnosing computer problems.
Experience Rocket Software Oct 14, 2002 – Present
Senior Systems Engineer: Responsible for all software and hardware installations, analysis, and support on all desktops and laptops. Support 200 remote employees along with 5 remote sites. Build servers, test, and build systems. Manage Active Directory, Exchange, Call Manager, and Unity accounts.
EMC Corporation Dec 31, 1999 – Nov 11, 2001
Senior Software QA Team Lead Engineer: Responsible for full software quality assurance of EMC's SymAPI and SymCLI software for Base and Control functionality.
Created full regression test suite in perl.
Peritus Software Services Sep 4, 1994 – Mar 30, 2001
Senior Software Engineer: Maintain outsourced code for CV, BULL, DG (UNIX), and Stratus (UNIX). Assist Y2K renovation team as project leader and COBOL renovator for Y2K compliance.
Team leader for as many as 21 engineers.
Supported DG AOS/VS II and AVIION (UNIX) communications products and AOS/VS II Databases. Maintained DG’s patch download website by modifying the XML web page, making each fix available.
Sys admin for both DG AOS/VS II and AVIION (UNIX) platforms.
BULL Worldwide Information Systems Inc. Aug 1988 – Sep 1994
Senior Software Engineer: Designed, Developed, Maintained, and Component Tested File System, Printer, and Device Utilities in an ISO 9000 environment using Assembly and C.
Maintained 21 utilities, fixing all problems within company wide goal.
Re-wrote 5 utilities in assembly with only 1 reported problem since 1989.
Maintained a Dump Analysis Utility, which enables users to follow system structures, dump group information, and analyze memory.
SQA component tested all DPS6 utilities.
KRAFT Inc., Dairy Group Oct 1986 - Aug 1988
Computer Programmer: Designed and developed a program that accounts for all maintenance parts, repairs, and moneys using DBASE III Plus.
Purchasing agent for all building and machine maintenance.
Education/Credentials EDUCATION: University of Massachusetts, Amherst, MA
Major: BS. Computer Systems Engineering
Question Recently, zip files are not getting deleted when I select and use DELETE button or select and use Right Click to delete. I use Windows Explorer usually to access my file system.
I use ZipGenius for my compression and decompression requirements. When I first faced this proble, I uninstalled ZipGenius and installed SecureZip. I had same problem SecureZip also. Now I am back to ZipGenius but the problem remains.
Answer Sukhen,
My first thought is access rights. Can you try to delete them as local administrator? Maybe your profile lost it's rights or is corrupted. Secondly, I'm thinking your hard drive has lost some sectors and the file system needs to be fixed.
Check Disk
Click Start -> Run and enter ‘cmd’ <enter> <- This will open a DOS command window
Type CHKDSK C: /F/R
It will inform you that it can’t run and ask you if you want it to run during the next boot
Type Y for yes and reboot.
