Windows XP/printer spool
QUESTION: My printer stopped working, I installed new ink cartridge , computer doesn't recognize the printer and will not let me add my printer back in the system. i keep getting the error " printer spool service not turned on " I am clueless please help
ANSWER: Everett: sounds like the print spooler is turned off. To fix this, click start, then run. Type in services.msc then return (enter). You should see a list of things. Scroll down to find print spooler. Right click on it and select properties. Click the start button. Also, make sure the startup mode is set to automatic. Click OK and you should be good to go.
Let me know if this works. Enjoy.
[an error occurred while processing this directive]---------- FOLLOW-UP ----------
QUESTION: thanks for the reply...tryed your suggestion and here is what I found out..it says could not start printer spooler service on local computer....
ERROR 1068 the dependency service or group failed to start...
it is set on automatic..
Everett: OK, now try this:
In order to fix the dependency information for the Spooler service.
Click Start, Run and type the following:
CMD /K SC CONFIG SPOOLER DEPEND= RPCSS
I've also found a pretty decent article on printers and diagnosing the issues. Go to http://support.microsoft.com/kb/2000007
for more info.
Let me know what happens.