QUESTION: Recently, whenever I click a URL link - from Info Select, a PIM manager that I've been using for many years including the last three years on this pc with Windows 7 64 bit, the CPU will immediately climb up to 100%, stopping the whole systme.
I have to terminate the Info Select process in Task Manager.
I tried to clicking on URL links from other programs - Word 2010, etc. all is fine. So it IS an Info Select issue.
tried the above with 3 different browsers - Firefox. Chrome and IE. Only Chrome is holding some in about 40% CPU but it is not acceptable or fun.
I run Bitdefender, CCleaner, Super Malwarebites, defrag etc.
Anyone has some solution please?
Thank you, Gabriel
ANSWER: what is the PIM manager program name and version #
---------- FOLLOW-UP ----------
QUESTION: Hello again,
First, thank you for answering.
PIM is Info Select Ver. 8
im sorry I couldn't re-create the problem with version 8 or 9 or 10 on windows with internet explorer or chrome or firefox
I would suggest backing up your PIM notes etc.. and uninstall it then reinstall it
also I would track the last information you added to PIM before the issue started happening and try removing it
it could be a windows update package that caused the whole issue , id also suggest uninstalling only updates that were installed a day prior to when the issue started