About John Redds Expertise I can help with general XP OS troubleshooting and workarounds. Not just the operating system, but basic programs(such as IE, WMP, MSNMSGER and the like) as well. If you looking for ways and tweaks to improve user-friendliness and increase the comfort of your experience, I'm the one you're looking for. Having a slight run-in with viruses, glitches, irritating and annoying system messages that keep asking you to update or turn on your firewall? Ask me. Games not running? Desktop theme not displaying? Wondering where 'that file your friend sent you' is? Brat of a sister moved stuff around system folders? Looking for simple-to-use programs to do, fix or find something? Yours Truly is here. I answer best in English. I can also answer in Bahasa Malaysia.
I may not be an 'expert' expert in the area, but when you're someone who computers keep screwing up for no particular reason when you're nearby, you need to know how to get around them. NOTE: SIMPLY BECAUSE YOU ARE RUNNING UNDER THE WINXP OS DOES NOT MEAN YOUR QUESTION IS XP OS-RELATED. PLEASE DO NOT BE DISAPPOINTED IF YOU DO NOT GET A SATISFACTORY ANSWER WHEN ASKING ABOUT SOMETHING LIKE HARDWARE DRIVERS =)
I also specialize in searching for content/downloadable files in the internet as well. If you're ABSOLUTELY sure you can't find 'This MP3' or 'That program', try your luck with me. I come with high recommendations from my circle.
Question Hi John,
My task manager has been disabled when I was downloading some files from the Internet. I've tried numerous ways to enable it again such as gpedit.msc and others but it didn't work.
Then I got a tip from a friend to try using HijackThis and post the log to an expert. So, if you have the time, could you look at my log and see what is the problem with my computer, please? I hope you'd reply ASAP as this is a home computer and I need it for projects.
I'm running on Windows XP Professional Edition. Here is the log :
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\RVHOST.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\WINDOWS\System32\ycwvhfhq.exe
C:\NVIDIA\NetworkAccessManager\Apache Group\Apache2\bin\apache.exe
C:\WINDOWS\System32\RUNDLL32.EXE
C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\WINDOWS\retadpu.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\NVIDIA\NetworkAccessManager\Apache Group\Apache2\bin\apache.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\WINDOWS\System32\RVHOST.exe
C:\WINDOWS\System32\f03WtR\f03WtR1066.exe
C:\Program Files\Common Files\Ahead\Lib\NMIndexStoreSvr.exe
C:\WINDOWS\System32\aspimgr.exe
C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\FlashGet\flashget.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
R3 - URLSearchHook: (no name) - {9CB65206-89C4-402c-BA80-02D8C59F9B1D} - C:\Program Files\AskTBar\SrchAstt\2.bin\A5SRCHAS.DLL
F2 - REG:system.ini: Shell=Explorer.exe RVHOST.exe
O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Ask Toolbar - {FE063DB9-4EC0-403e-8DD8-394C54984B2C} - C:\Program Files\AskTBar\bar\5.bin\ASKTBAR.DLL
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [Flashget] C:\Program Files\FlashGet\flashget.exe /min
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [tsnpstd3] C:\WINDOWS\tsnpstd3.exe
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [runner1] C:\WINDOWS\retadpu.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe"
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [WinPop] C:\Program Files\WinPop\winpop.exe
O4 - HKCU\..\Run: [Yahoo Messengger] C:\WINDOWS\System32\RVHOST.exe
O4 - Global Startup: 1.exe
O4 - Global Startup: 2.exe
O4 - Global Startup: 4.exe
O7 - HKCU\Software\Microsoft\Windows\CurrentVersion\Policies\System, DisableRegedit=1
O8 - Extra context menu item: &Download All with FlashGet - C:\Program Files\FlashGet\jc_all.htm
O8 - Extra context menu item: &Download with FlashGet - C:\Program Files\FlashGet\jc_link.htm
O8 - Extra context menu item: &Windows Live Search - res://C:\Program Files\Windows Live Toolbar\msntb.dll/search.htm
O8 - Extra context menu item: Add to Windows &Live Favorites - http://favorites.live.com/quickadd.aspx
O8 - Extra context menu item: Open in new background tab - res://C:\Program Files\Windows Live Toolbar\Components\en-my\msntabres.dll.mui/229?e5433d9015c74742b9783c2146c39bb5
O8 - Extra context menu item: Open in new foreground tab - res://C:\Program Files\Windows Live Toolbar\Components\en-my\msntabres.dll.mui/230?e5433d9015c74742b9783c2146c39bb5
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra button: FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - C:\Program Files\FlashGet\FlashGet.exe
O9 - Extra 'Tools' menuitem: FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - C:\Program Files\FlashGet\FlashGet.exe
O16 - DPF: {20A60F0D-9AFA-4515-A0FD-83BD84642501} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab56986.cab
O16 - DPF: {5D6F45B3-9043-443D-A792-115447494D24} (UnoCtrl Class) - http://messenger.zone.msn.com/EN-MY/a-UNO1/GAME_UNO1.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (MSN Games - Installer) - http://messenger.zone.msn.com/binary/ZIntro.cab56649.cab
O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab56907.cab
O16 - DPF: {E6187999-9FEC-46A1-A20F-F4CA977D5643} (ZoneChess Object) - http://messenger.zone.msn.com/binary/Chess.cab57176.cab
O16 - DPF: {F5A7706B-B9C0-4C89-A715-7A0C6B05DD48} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/MineSweeper.cab56986.cab
O20 - AppInit_DLLs: c:\windows\system32\ldcore.dll
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Microsoft ASPI Manager (aspimgr) - Unknown owner - C:\WINDOWS\System32\aspimgr.exe
O23 - Service: DomainService - - C:\WINDOWS\System32\ycwvhfhq.exe
O23 - Service: Forceware Web Interface (ForcewareWebInterface) - Apache Software Foundation - C:\NVIDIA\NetworkAccessManager\Apache Group\Apache2\bin\apache.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe
O23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe
O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
O23 - Service: ForceWare IP service (nSvcIp) - Unknown owner - C:\NVIDIA\NetworkAccessManager\bin\nSvcIp.exe (file missing)
O23 - Service: ForceWare IP service (nSvcIp) - Unknown owner - C:\NVIDIA\NetworkAccessManager\bin\nSvcIp.exe (file missing)
Answer Ah, I'm not some sort of programmer nor an actual internationally-qualified expert, so there is no need to send logs and error logs as such to me. I don't even understand them =) By 'task manager is disabled', do you mean the option is greyed-out?
If you're on an admin account, and even tried gpedit.msc to no avail, there's a high possibility it might be due to an infection. Run a virus scan and clean the system, if possible.
If gpedit.msc doesn't work, why not try doing it manually? Run regedit and go to HKEY_CURRENT_USER > Software > Microsoft > Windows > CurrentVersion > Policies > System . There should be a value named DisableTaskMgr. Delete it. That should do the trick. Let me know if it works. Regardless, you should get rid of any and all viruses as soon as you can.
